OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

Managing Clients
2. If you choose Client connection status, decide if you want to use a reference
server. See Reference Servers on page 8-14 for details.
a. If you did not specify a reference server, the client checks the connection status
with the OfficeScan server when the following events occur:
• Client switches from roaming to normal (online/offline) mode.
• Client switches from one scan method to another. See Scan Methods on
page 5-8 for details.
• Client detects IP address change in the computer.
• Client restarts.
• Server initiates connection verification. See Client Connection with Servers on
page 9-32 for details.
• Web reputation location criteria changes while applying global settings.
• Outbreak prevention policy is no longer enforced and pre-outbreak
settings are restored.
b. If you specified a reference server, the client checks its connection status with
the OfficeScan server first, and then with the reference server if connection to
the OfficeScan server is unsuccessful. The client checks the connection status
every hour and when any of the above events occur.
3. If you choose Gateway IP and MAC address:
a. Type the gateway IP address in the text box provided.
b. Optionally type the MAC address. If you do not type a MAC address,
OfficeScan will include all the MAC addresses belonging to the specified IP
address.
c. Click Add.
d. Repeat step a to step c until you have all the gateway IP addresses you want to
add.
e. Use the Gateway Settings Importer tool to import a list of gateway settings. See
Gateway Settings Importer on page 9-4 for details.
4. Click Save.
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