OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide Disabling Outbreak Prevention 5-64 When you are confident that an outbreak has been contained and that OfficeScan already cleaned or quarantined all infected files, restore network settings to normal by disabling Outbreak Prevention. To manually disable outbreak prevention: PATH: NETWORKED COMPUTERS > OUTBREAK PREVENTION > RESTORE SETTINGS 1. To inform users that the outbreak is over, select Notify client users after restoring the original settings. 2. Accept or modify the default client notification message. 3. Click Restore Settings. Note: If you do not restore network settings manually, OfficeScan automatically restores these settings after the number of hours specified in Automatically restore network settings to normal after __ hours on the Outbreak Prevention Settings screen. The default setting is 48 hours. OfficeScan records the following events in the system event logs: • Server events (initiating outbreak prevention and notifying clients to enable outbreak prevention) • Client event (enabling outbreak prevention) 4. After disabling outbreak prevention, scan networked computers for security risks to ensure that the outbreak has been contained.
Behavior Monitoring Protecting Computers from Security Risks OfficeScan constantly monitors computers (or endpoints) for unusual modifications to the operating system or on installed software. Administrators (or users) can create exception lists that allow certain programs to start despite violating a monitored change, or completely block certain programs. In addition, programs with a valid digital signature or have been certified are always allowed to start. Note: To help ensure that this feature does not interfere with critical applications, OfficeScan leaves this feature disabled on server platforms, even when it is enabled through the console. To enable this feature on a server computer, manually modify registry settings on that computer. For instructions, refer to Post-installation Considerations on page 3-57. To manage behavior monitoring settings: PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT > SETTINGS > BEHAVIOR MONITOR- ING SETTINGS 1. From the Behavior Monitoring screen, update the following as required: Note: OfficeScan automatically enables Malware Behavior Blocking and disables Event Monitoring. • Enable Malware Behavior Blocking: Select this option to enable program behavior monitoring for proactive detection of malware and similar threats. • Enable Event Monitoring: Select this option to monitor system events that may introduce threats/security risks into the computer and then select an action for each system event: Tip: Trend Micro recommends enabling Certified Safe Software Service to reduce the likelihood of false positive detections. See To enable Certified Safe Software Service: on page 5-69. • Assess: Always allow processes associated with an event but record this action in the logs for assessment • Allow: Always allow processes associated with an event 5-65
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