OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide Security Risk Notifications 5-44 OfficeScan comes with a set of default notification messages to inform you, other OfficeScan administrators, and client users of detected security risks or any outbreak that has occurred. Modify these messages to suit your requirements. Administrator Notification Settings When security risks are detected or when an outbreak occurs, OfficeScan administrators can receive notifications through: • Email • Pager • SNMP Trap • Windows NT event log For details about security risk notifications, see Security Risk Notifications for Administrators on page 5-45. For details about outbreak notifications, see Outbreak Criteria and Notifications on page 5-57. Configure administrator notification settings to allow OfficeScan to successfully send notifications through email, pager, and SNMP Trap. To configure administrator notification settings: PATH: NOTIFICATIONS > ADMINISTRATOR NOTIFICATIONS > GENERAL SETTINGS 1. Specify information in the fields provided. 2. For the SMTP and SNMP Trap Server IP address fields, specify either an IP address or computer name. 3. Specify a port number between 1 and 65535. 4. For the Pager field, the following characters are allowed: 0 to 9 # * , 5. Specify a COM port between 1 and 16.
6. Specify a community name that is difficult to guess. 7. Click Save. Security Risk Notifications for Administrators Protecting Computers from Security Risks Configure OfficeScan to send a notification when it detects a security risk, or only when the action on the security risk is unsuccessful and therefore requires your intervention. Note: To configure notification settings that display on client computers, see Security Risk Notifications for Client Users on page 5-46. To configure security risk notifications for administrators: PATH: NOTIFICATIONS > ADMINISTRATOR NOTIFICATIONS > STANDARD NOTIFICATIONS 1. In the Criteria tab, specify whether to send notifications when OfficeScan detects virus/malware and spyware/grayware, or only when the action on these security risks is unsuccessful. 2. In the Email, Pager, SNMP Trap, and NT Event Log tabs: a. Enable notifications for virus/malware and spyware/grayware. b. For email notifications, specify the email recipients and accept or modify the default subject. c. Accept or modify the default notification messages. d. Use token variables to represent data in the Message and Subject fields. TABLE 5-36. Token variables for security risk notifications VARIABLE DESCRIPTION Virus/Malware detections %v Virus/Malware name %s Computer with virus/malware %i IP address of the computer 5-45
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OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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