OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide 3-28 • If you will use the package to upgrade a client to this OfficeScan version, check the domain level scan method on the Web console. On the console, go to Networked Computers > Client Management, select the client tree domain to which the client belongs, and click Settings > Scan Methods. The domain level scan method should be consistent with the scan method for the package. • If you will use the package to perform fresh installation of the OfficeScan client, check the client grouping setting. On the Web console, go to Networked Computers > Global Client Settings. Verify if the NetBIOS/Active Directory/DNS domain to which the target computer belongs exists on the client tree. If the domain exists, check the scan method configured for the domain. If the domain does not exist, check the root level scan method (select the root icon on the client tree and click Settings > Scan Methods). The domain or root level scan method should be consistent with the scan method for the package. • If you will use the package to update components on a client using this OfficeScan version, check the scan method configured for the client tree domain to which the client belongs. The domain level scan method should be consistent with the scan method for the package. Silent Mode This option creates a package that installs on the client computer in the background, unnoticeable to the client and without showing an installation status window. Enable this option if you plan to deploy the package remotely to the target computer. Update Agent This option assigns Update Agent privileges to the client on the target computer. Update Agents help the OfficeScan server deploy components to clients. For details, see Update Agents on page 4-37. If you enable the Update Agent option: 1. Use the Scheduled Update Configuration Tool to enable and configure scheduled updates for the agent. For details, see Update Methods for Update Agents on page 4-42.
Installing the OfficeScan Client 2. The OfficeScan server that manages the Update Agent will not be able to synchronize or deploy the following settings to the agent: • Update Agent privilege • Client scheduled update • Update from Trend Micro ActiveUpdate server • Updates from other update sources Therefore, deploy the client package only to computers that will not be managed by an OfficeScan server. Afterwards, configure the Update Agent to get its updates from an update source other than an OfficeScan server, such as a custom update source. If you want the OfficeScan server to synchronize settings with the Update Agent, do not use Client Packager and choose a different client installation method instead. Force Overwrite with Latest Version This option overwrites component versions on the client with the versions currently available on the server. Enable this option to ensure that components on the server and client are synchronized. Disable Prescan (Only for Fresh Installation) If the target computer does not have the OfficeScan client installed, the package first scans the computer for security risks before installing the client. If you are certain that the target computer is not infected with security risks, disable prescan. If prescan is enabled, Setup scans for virus/malware in the most vulnerable areas of the computer, which include the following: • Boot area and boot directory (for boot viruses) • Windows folder • Program files folder Outlook Mail Scan This option installs the Outlook Mail Scan program, which scans Microsoft Outlook mailboxes for security risks. For details, see Outlook Mail Scan on page 9-13. 3-29
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OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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