OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

Managing Clients
Roaming Clients
Roaming clients cannot update components from, nor send logs to, the OfficeScan
server. The OfficeScan server also cannot initiate tasks and deploy client settings to
roaming clients. Depending on various factors such as a client computer's location or
network connection status, a roaming client may or may not be able to communicate
with the OfficeScan server.
Users with the roaming privilege may enable roaming mode when OfficeScan server
intervention (such as server-initiated scanning) prevents them from fulfilling a task, such
as when doing a presentation. Roaming clients with an Internet connection can still
update components if configured to get updates from an Update Agent or the Trend
Micro ActiveUpdate server.
Assign roaming privileges to clients that lose connection with the OfficeScan server for
an extended period of time. To assign the privilege, go to Networked Computers >
Client Management > Settings > Privileges and Other Settings > Privileges tab.
Updates to roaming clients occur only on the following occasions:
• When the client user performs manual update
• When you set an automatic update deployment that includes roaming clients
• When you grant clients the privilege to enable scheduled update
For more information on how to update clients, see Client Update on page 4-23.
TABLE 9-45. Roaming client icons
ICON
SCAN
METHOD
Conventional
scan
Conventional
scan
Conventional
scan
Conventional
scan
DESCRIPTION
Real-time Scan is enabled.
Real-time Scan is disabled.
The pattern file has not been updated for a while.
Real-time Scan is enabled.
The pattern file has not been updated for a while.
Real-time Scan is disabled.
9-35