OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide 8-22 To back up the OfficeScan database: PATH: ADMINISTRATION > DATABASE BACKUP 1. Type the location where you want to save the database. If the folder does not exist yet, select Create folder if not already present. Include the drive and full directory path, such as C:\OfficeScan\DatabaseBackup. By default, OfficeScan saves the backup in the following directory: \DBBackup OfficeScan creates a subfolder under the backup path. The folder name indicates the time of the backup and is in the following format: YYYYMMDD_HHMMSS. OfficeScan preserves the 7 most recent backup folders, automatically deleting older folder(s). 2. If the backup path is on a remote computer (using a UNC path), type an appropriate account name and the corresponding password. Ensure that the account has write privileges on the computer. 3. To configure a backup schedule: a. Select Enable scheduled database backup. b. Specify the backup frequency and time. c. To back up the database and save the changes you made, click Back Up Now. To save only without backing up the database, click Save. To restore the database backup files: 1. Stop the OfficeScan Master Service. 2. Overwrite the database files in \PCCSRV\HTTPDB with the backup files. 3. Restart the OfficeScan Master Service.
OfficeScan Web Server Information Managing the OfficeScan Server During OfficeScan server installation, Setup automatically sets up a Web server (IIS or Apache Web server) that enables networked computers to connect to the OfficeScan server. Configure the Web server to which networked computer clients will connect. If you modify the Web server settings externally (for example, from the IIS management console), replicate the changes in OfficeScan to ensure it maintains server-client communication and to allow access to the Web console. For example, if you change the IP address of the server for networked computers manually or if you assign a dynamic IP address to it, you need to reconfigure the server settings of OfficeScan. To configure connection settings: PATH: ADMINISTRATION > CONNECTION SETTINGS 1. Type the domain name/IP address and port number of the Web server. Note: The port number is the trusted port that the OfficeScan server uses to communicate with OfficeScan clients. 2. Click Save. Web Console Password The screen for managing the Web console password (or the password for the root account created during OfficeScan server installation) will only be accessible if the server computer does not have the resources required to use role-based administration. For example, if the server computer runs Windows 2000 and Authorization Manager Runtime is not installed, the screen is accessible. If resources are adequate, this screen does not display and the password can be managed by modifying the root account in the User Accounts screen. If you forget the console password and the OfficeScan server is registered to Control Manager, log on to the Control Manager console using the root account and then change the password. You can also change the password if you have a Control Manager account that has access to the OfficeScan server. If OfficeScan is not registered to Control Manager, contact your support provider for instructions on how to gain access to the Web console. 8-23
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