OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide
5-36
Back Up Files Before Cleaning
If OfficeScan is set to clean an infected file, it can first back up the file. This allows you
to restore the file in case you need it in the future. OfficeScan encrypts the backup file to
prevent it from being opened, and then stores the file on the \Backup folder.
To restore encrypted backup files, see Restoring Encrypted Files on page 5-36.
Display a Notification Message When Virus/Malware is Detected
When OfficeScan detects virus/malware during Real-time Scan and Scheduled Scan, it
can display a notification message to inform the user about the detection.
To modify the notification message, go to Notifications > Client User Notifications
> Virus/Malware tab.
Restoring Encrypted Files
To prevent infected from being opened, OfficeScan encrypts the file during the
following instances:
• Before quarantining a file
• When backing up a file before cleaning it
OfficeScan provides a tool that decrypts and then restores the file in case you need to
retrieve information from it. OfficeScan can decrypt and restore the following files:
TABLE 5-2. Files that OfficeScan can decrypt and restore
FILE DESCRIPTION
Quarantined files
on the client
computer
Quarantined files
on the designated
quarantine
directory
These files are found in the \SUSPECT\Backup folder and are automatically
purged after 7 days. These files are also uploaded to the
designated quarantine directory on the OfficeScan server.
By default, this directory is located on the OfficeScan
server computer. For details, see Quarantine Directory on
page 5-34.