OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide Web Threat Notifications for Client Users 6-6 OfficeScan can display a notification message on a client computer immediately after it blocks a URL that violates a Web reputation policy. You need to enable the notification message and optionally modify the content of the notification message. To enable the notification message: PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT > SETTINGS > PRIVILEGES AND OTHER SETTINGS > OTHER SETTINGS TAB 1. Under Web Reputation Settings, select to display a notification when a Web site is blocked. 2. If you selected domain(s) or client(s) on the client tree, click Save to apply settings to the domain(s) or client(s). If you selected the root icon , choose from the following options: • Apply to All Clients: Applies settings to all existing clients and to any new client added to an existing/future domain. Future domains are domains not yet created at the time you configure the settings. • Apply to Future Domains Only: Applies settings only to clients added to future domains. This option will not apply settings to new clients added to an existing domain. To modify the content of the notification message: PATH: NOTIFICATIONS > CLIENT USER NOTIFICATIONS > WEB REPUTATION POLICY VIOLA- TIONS TAB 1. Modify the default message in the text box provided. Note: After the notification message displays on the client computer, another message displays in the browser. The message informs users to report the URL to the OfficeScan administrator if they think the URL is safe to access. 2. Click Save.
Web Reputation Logs Protecting Computers from Web-based Threats Configure both internal and external clients to send Web reputation logs to the server. Do this if you want to analyze URLs that OfficeScan blocks and take appropriate action on URLs you think are safe to access. To keep the size of logs from occupying too much space on the hard disk, manually delete logs or configure a log deletion schedule. For more information about managing logs, see Managing Logs on page 8-16. To view Web reputation logs: PATH: LOGS > NETWORKED COMPUTER LOGS > SECURITY RISKS > VIEW LOGS > WEB REPU- TATION LOGS NETWORKED COMPUTERS > CLIENT MANAGEMENT > LOGS > WEB REPUTATION LOGS 1. Specify log criteria and click Display Logs. 2. View logs. Logs contain the following information: • Date/Time OfficeScan blocked the URL • Computer where the user accessed the URL • Blocked URL • URL's risk level • Link to the Trend Micro Web Reputation Query system that provides more information about the blocked URL 3. To save the log to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location. A CSV file usually opens with a spreadsheet application such as Microsoft Excel. 6-7
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OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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