OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide Connection Verification Logs 9-40 OfficeScan keeps connection verification logs to allow you to determine whether or not the OfficeScan server can communicate with all of its registered clients. OfficeScan creates a log entry each time you verify client-server connection from the Web console. To keep the size of logs from occupying too much space on the hard disk, manually delete logs or configure a log deletion schedule. For more information about managing logs, see Managing Logs on page 8-16. To view connection verification logs: PATH: LOGS > NETWORKED COMPUTER LOGS > CONNECTION VERIFICATION 1. View connection verification results by checking the Status column. 2. To save the log to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location. A CSV file usually opens with a spreadsheet application such as Microsoft Excel. Client Proxy Settings Configure OfficeScan clients to use proxy settings when connecting to internal and external servers. Internal Proxy Clients can use internal proxy settings to connect to the following servers on the network: OfficeScan server computer The server computer hosts the OfficeScan server and the integrated Smart Scan Server. Clients connect to the OfficeScan server to update components, obtain configuration settings, and send logs. Clients connect to the integrated Smart Scan Server to send scan queries. Local Smart Scan Servers Local Smart Scan Servers include all standalone Smart Scan Servers and the integrated Smart Scan Server of other OfficeScan servers. Clients connect to the servers to send scan queries.
To configure internal proxy settings: PATH: ADMINISTRATION > PROXY SETTINGS > INTERNAL PROXY TAB Managing Clients 1. Select the check box to enable the use of a proxy server. 2. Specify the proxy server name or IP address, and port number. 3. If the proxy server requires authentication, type the user name and password in the fields provided. 4. Click Save. External Proxy The OfficeScan server and client can use external proxy settings when connecting to servers hosted by Trend Micro. This topic discusses external proxy settings for clients. For external proxy settings for the server, see Proxy for Server Update on page 4-16. Clients use the proxy settings configured in Internet Explorer to connect to the Trend Micro Global Smart Scan Server, Smart Protection Network, and Web Reputation servers. If proxy server authentication is required, clients will use the authentication credentials (user ID and password) specified on this screen. Trend Micro Global Smart Scan Server When smart scan clients are outside the corporate network, they connect to the Global Smart Scan Server to send scan queries. Smart Protection Network Clients connect to the Smart Protection Network servers for Smart Feedback information. Web reputation servers Clients connect to the Trend Micro Web reputation servers to determine if Web sites that users attempt to access are safe. 9-41
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