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OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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<strong>Trend</strong> <strong>Micro</strong> <strong>OfficeScan</strong> <strong>10</strong> Service Pack 1 Administrator’s <strong>Guide</strong><br />

5-24<br />

Initiating Scan Now<br />

Initiate Scan Now on computers that you suspect to be infected.<br />

To initiate Scan Now:<br />

PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT > TASKS > SCAN NOW<br />

SCAN NOW SHORTCUT (ON TOP OF THE MAIN MENU)<br />

1. To change the pre-configured Scan Now settings before initiating the scan, click<br />

Settings. The Scan Now Settings screen opens. See Scan Now on page 5-23 for<br />

details.<br />

2. In the client tree, select the clients that will perform scanning and then click<br />

Initiate Scan Now. The server sends a notification to the clients.<br />

Note: If you do not select any client, <strong>OfficeScan</strong> automatically notifies all clients in the<br />

client tree.<br />

3. Check the notification status and verify if there are clients that did not receive the<br />

notification.<br />

4. Click Select Un-notified Computers and then Initiate Scan Now to immediately<br />

resend the notification to un-notified clients.<br />

Example: Total number of clients: 50<br />

TABLE 5-32. Un-notified client scenarios<br />

CLIENT TREE<br />

SELECTION<br />

None (all 50 clients<br />

automatically selected)<br />

Manual selection (45<br />

out of 50 clients<br />

selected)<br />

NOTIFIED CLIENTS<br />

(AFTER CLICKING<br />

"INITIATE SCAN NOW")<br />

35 out of 50 clients 15 clients<br />

UN-NOTIFIED CLIENTS<br />

40 out of 45 clients 5 clients + another 5<br />

clients not included in<br />

the manual selection

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