OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide 12-14 Transport Driver Interface (TDI) Log To enable debug logging for TDI: 1. Add the following data in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Service\tmtdi\Para meters: Key 1 • Type: DWORD value (REG_DWORD) • Name: Debug • Value: 1111 (Hexadecimal) Key 2 • Type: String value (REG_SZ) • Name: LogFile • Value: C:\tmtdi.log 2. Restart the computer. 3. Check tmtdi.log in C:\. To disable debug logging for TDI: 1. Delete "Debug" and "LogFile" in the registry key. 2. Restart the computer.
Contacting Trend Micro Technical Support Getting Help Trend Micro provides technical support, pattern downloads, and program updates for one year to all registered users, after which you must purchase renewal maintenance. If you need help or just have a question, please feel free to contact us. We also welcome your comments. Trend Micro Incorporated provides worldwide support to all registered users. • Get a list of the worldwide support offices at: http://www.trendmicro.com/support • Get the latest Trend Micro product documentation at: http://www.trendmicro.com/download In the United States, you can reach the Trend Micro representatives through phone, fax, or email: Trend Micro, Inc. 10101 North De Anza Blvd., Cupertino, CA 95014 Toll free: +1 (800) 228-5651 (sales) Voice: +1 (408) 257-1500 (main) Fax: +1 (408) 257-2003 Web address: http://www.trendmicro.com Email: support@trendmicro.com 12-15
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