OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

Protecting Computers from Security Risks
Spyware/Grayware Approved List
OfficeScan provides a list of "approved" spyware/grayware, which contains files or
applications that you do not want treated as spyware or grayware. When a particular
spyware/grayware is detected during scanning, OfficeScan checks the approved list and
performs no action if it finds a match in the approved list.
Apply the approved list to one or several clients and domains, or to all clients that the
server manages. The approved list applies to all scan types, which means that the same
approved list will be used during Manual Scan, Real-time Scan, Scheduled Scan, and
Scan Now.
To add already detected spyware/grayware to the approved list:
PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT > LOGS > SPYWARE/GRAYWARE
LOGS > SPYWARE/GRAYWARE LOG CRITERIA > SPYWARE/GRAYWARE LOGS > ADD TO
APPROVED LIST
LOGS > NETWORKED COMPUTER LOGS > SECURITY RISKS > VIEW LOGS > SPY-
WARE/GRAYWARE LOGS > SPYWARE/GRAYWARE LOG CRITERIA > SPYWARE/GRAY-
WARE LOGS > ADD TO APPROVED LIST
1. Specify if OfficeScan will apply the approved spyware/grayware only to the selected
client computers or to certain domain(s).
2. Click Add. OfficeScan adds the spyware/grayware to the approved list found in
Networked Computers > Client Management > Settings >
Spyware/Grayware Approved List.
Note: OfficeScan can accommodate a maximum of 1024 spyware/grayware in the
approved list.
To manage the spyware/grayware approved list:
PATH: NETWORKED COMPUTERS > CLIENT MANAGEMENT > SETTINGS > SPYWARE/GRAYWARE
APPROVED LIST
1. On the Spyware/Grayware names table, select a spyware/grayware name. To
select multiple names, hold the Ctrl key while selecting.
You can also type a keyword in the Search field and click Search. OfficeScan
refreshes the table with the names that match the keyword.
2. Click Add. The names move to the Approved List table.
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