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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide A-6 MCP Agent Trend Micro Management Communication Protocol (MCP) is Trend Micro's next generation agent for managed products. MCP replaces Trend Micro Management Infrastructure (TMI) as the way Control Manager communicates with OfficeScan. MCP has several new features: • Reduced network loading and package size • NAT and firewall traversal support • HTTPS support • One-way and Two-way communication support • Single sign-on (SSO) support • Cluster node support Mixed Threat Attack Mixed threat attacks take advantage of multiple entry points and vulnerabilities in enterprise networks, such as the “Nimda” or “Code Red” threats. NAT Network Address Translation (NAT) is a standard for translating secure IP addresses to temporary, external, registered IP address from the address pool. This allows trusted networks with privately assigned IP addresses to have access to the Internet. This also means that you do not have to get a registered IP address for every machine in the network. NetBIOS Network Basic Input Output System (NetBIOS) is an application program interface (API) that adds functionality such as network capabilities to disk operating system (DOS) basic input/output system (BIOS). One-way Communication NAT traversal has become an increasingly more significant issue in the current real-world network environment. To address this issue, MCP uses one-way communication. One-way communication has the MCP agent initiating the connection to, and polling of commands from, the server. Each request is a CGI-like command
Glossary query or log transmission. To reduce the network impact, the MCP agent keeps connection alive and open as much as possible. A subsequent request uses an existing open connection. If the connection breaks, all SSL connections to the same host benefit from session ID cache that drastically reduces re-connection time. Patch A patch is a group of hot fixes and security patches that solve multiple program issues. Trend Micro makes patches available on a regular basis. Windows patches include a Setup program, while non-Windows patches commonly have a setup script. Phish Attack Phish, or phishing, is a rapidly growing form of fraud that seeks to fool Web users into divulging private information by mimicking a legitimate Web site. In a typical scenario, unsuspecting users get an urgent sounding (and authentic looking) email telling them there is a problem with their account that they must immediately fix to avoid account termination. The email will include a URL to a Web site that looks exactly like the real thing. It is simple to copy a legitimate email and a legitimate Web site but then change the so-called backend, which receives the collected data. The email tells the user to log on to the site and confirm some account information. A hacker receives data a user provides, such as a logon name, password, credit card number, or social security number. Phish fraud is fast, cheap, and easy to perpetuate. It is also potentially quite lucrative for those criminals who practice it. Phish is hard for even computer-savvy users to detect. And it is hard for law enforcement to track down. Worse, it is almost impossible to prosecute. Please report to Trend Micro any Web site you suspect to be a phishing site. See Sending Suspicious Files to Trend Micro on page 12-18 for more information. Ping Ping is a utility that sends an ICMP echo request to an IP address and waits for a response. The Ping utility can determine if the computer with the specified IP address is online or not. A-7
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