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OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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<strong>Trend</strong> <strong>Micro</strong> <strong>OfficeScan</strong> <strong>10</strong> Service Pack 1 Administrator’s <strong>Guide</strong><br />

3-64<br />

14. Uninstall the Common Firewall Driver.<br />

a. Right-click My Network Places and click Properties.<br />

b. Right-click Local Area Connection and click Properties.<br />

c. On the General tab, select <strong>Trend</strong> <strong>Micro</strong> Common Firewall Driver and click<br />

Uninstall.<br />

On Windows Vista computers, do the following:<br />

a. Right-click Network and click Properties.<br />

b. Click Manage network connections.<br />

c. Right-click Local Area Connection and click Properties.<br />

d. On the Networking tab, select <strong>Trend</strong> <strong>Micro</strong> NDIS 6.0 Filter Driver and<br />

click Uninstall.<br />

15. Restart the client computer.<br />

16. If there are no other <strong>Trend</strong> <strong>Micro</strong> products installed on the computer, delete the<br />

<strong>Trend</strong> <strong>Micro</strong> installation folder (typically, C:\Program Files\<strong>Trend</strong> <strong>Micro</strong>). For<br />

64-bit computers, the installation folder can be found under C:\Program Files<br />

(x86)\<strong>Trend</strong> <strong>Micro</strong>.<br />

17. If there are other <strong>Trend</strong> <strong>Micro</strong> products installed, delete the following folders:<br />

• <br />

• The BM folder under the <strong>Trend</strong> <strong>Micro</strong> installation folder (typically,<br />

C:\Program Files\<strong>Trend</strong> <strong>Micro</strong>\BM)

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