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Trend Micro OfficeScan 10 Service Pack 1 Administrator’s Guide 5-34 Quarantine Directory If the action for an infected file is "Quarantine", the OfficeScan client encrypts the file and moves it to a temporary quarantine folder located in \SUSPECT and then sends the file to the designated quarantine directory. Accept the default quarantine directory, which is located on the OfficeScan server computer, or specify a different directory by typing the location in URL, UNC path, or absolute file path format. Note: You can restore encrypted quarantined files in case you need to access them in the future. For details, see Restoring Encrypted Files on page 5-36. Refer to the following table for guidance on when to use URL, UNC path, or absolute file path: TABLE 5-34. Quarantine directory QUARANTINE DIRECTORY A directory on the OfficeScan server computer ACCEPTED FORMAT URL http:// UNC path \\\ ofcscan\Virus EXAMPLE NOTES This is the default directory. Configure settings for this directory, such as the size of the quarantine folder. For details, see Quarantine Manager on page 8-25.
TABLE 5-34. Quarantine directory (Continued) QUARANTINE DIRECTORY A directory on another OfficeScan server computer (if you have other OfficeScan servers on the network) Another computer on the network A different directory on the client computer ACCEPTED FORMAT URL http:// UNC path \\\ ofcscan\Virus UNC path \\\temp Absolute path C:\temp Protecting Computers from Security Risks EXAMPLE NOTES Ensure that clients can connect to this directory. If you specify an incorrect directory, the OfficeScan client keeps the quarantined files on the SUSPECT folder until a correct quarantine directory is specified. In the server's virus/malware logs, the scan result is "Unable to send the quarantined file to the designated quarantine folder". If you use UNC path, ensure that the quarantine directory folder is shared to the group "Everyone" and that you assign read and write permission to this group. 5-35
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