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OfficeScan 10 Administrator's Guide - Online Help Home - Trend Micro

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Keeping Protection Up-to-Date<br />

b. If you select Daily or Weekly, specify the time of the update and the time<br />

period the <strong>OfficeScan</strong> server will notify clients to update components. For<br />

example, if the start time is 12pm and the time period is 2 hours, <strong>OfficeScan</strong><br />

randomly notifies all online clients to update components from 12pm until<br />

2pm. This setting prevents all online clients from simultaneously connecting to<br />

the server at the specified start time, significantly reducing the amount of<br />

traffic directed to the server.<br />

4. Click Save.<br />

Offline clients will not be notified. Offline clients that become online after the time<br />

period expires can still update components if you selected Let clients initiate<br />

component when they restart... under Event-triggered Update. Otherwise, they<br />

update components on the next schedule or if you initiate manual update.<br />

Manual Update<br />

Update client components manually when client components are severely out-of-date<br />

and whenever there is an outbreak. Client components become severely out-of-date<br />

when the client is unable to update components from the update source for an extended<br />

period of time.<br />

In addition to components, <strong>OfficeScan</strong> clients also receive updated configuration files<br />

automatically during manual update. Clients need the configuration files to apply new<br />

settings. Each time you modify <strong>OfficeScan</strong> settings through the Web console, the<br />

configuration files change.<br />

To update clients manually:<br />

PATH: UPDATES > NETWORKED COMPUTERS > MANUAL UPDATE<br />

1. The components currently available on the <strong>OfficeScan</strong> server and the date these<br />

components were last updated display on top of the screen. Ensure the<br />

components are up-to-date before notifying clients to update.<br />

Note: Manually update any outdated components on the server. See Manual Update on<br />

page 4-20 for details.<br />

4-31

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