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Actuarial Modelling of Claim Counts Risk Classification, Credibility ...

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<strong>Actuarial</strong> <strong>Modelling</strong> <strong>of</strong> <strong>Claim</strong> <strong>Counts</strong><br />

There are various bonus-malus systems used around the world. A typical form <strong>of</strong> no-claim<br />

bonus in the United Kingdom is as follows:<br />

one claim-free year 25 % discount<br />

two claim-free years 40 % discount<br />

three claim-free years 50 % discount<br />

four claim-free years 60 % discount.<br />

Drivers earn an extra year <strong>of</strong> bonus for each year they remain without claims at fault up to a<br />

maximum <strong>of</strong> four years, but lose two years bonus each time they report a claim at fault. In<br />

such a system, maximum bonus is achieved in only a few years and the majority <strong>of</strong> mature<br />

drivers have maximum bonus.<br />

Bonus-malus systems used in Continental Europe are <strong>of</strong>ten more elaborate. Bonus-malus<br />

scales consist <strong>of</strong> a finite number <strong>of</strong> levels, each with its own relativity (or relative premium).<br />

The amount <strong>of</strong> premium paid by a policyholder is then the product <strong>of</strong> a base premium with<br />

the relativity corresponding to the level occupied in the scale. New policyholders have access<br />

to a specified level. After each year, the policy moves up or down according to transition<br />

rules <strong>of</strong> the bonus-malus system. If a bonus-malus system is in force, all policies in the same<br />

tariff class are partitioned according to the level they occupy in the bonus-malus scale. In<br />

this respect, the bonus-malus mechanism can be considered as a refinement <strong>of</strong> a priori risk<br />

evaluation splitting each risk class into a number <strong>of</strong> subcategories according to individual<br />

past claims histories.<br />

As explained in Chapter 4, bonus-malus systems can be modelled using (conditional)<br />

Markov chains provided they possess a certain memoryless property that can be summarized<br />

as follows: the knowledge <strong>of</strong> the present level and <strong>of</strong> the number <strong>of</strong> claims <strong>of</strong> the present<br />

year suffices to determine the level to which the policy is transferred. In other words, the<br />

bonus-malus system satisfies the famous Markov property: the future (the level for year t +1)<br />

depends on the present (the level for year t and the number <strong>of</strong> accidents reported during year<br />

t) and not on the past (the claim history and the levels occupied during years 1 2t−1).<br />

This allows us to determine the optimal relativities in Chapter 4 using an asymptotic criterion<br />

based on the stationary distribution, and in Chapter 8 using transient distributions. Several<br />

performance measures for bonus-malus systems are reviewed in Chapters 5 and 8.<br />

During the 20th century, most European countries imposed a uniform bonus-malus system<br />

on all the companies operating in their territory. In 1994, the European Union decreed that<br />

all its member countries must drop their mandatory bonus-malus systems, claiming that such<br />

systems reduced competition between insurers and were in contradiction to the total rating<br />

freedom implemented by the Third Directive. Since that date, Belgium, for instance, dropped<br />

its mandatory system, but all companies operating in Belgium still apply the former uniform<br />

system (with minor modifications for the policyholders occupying the lowest levels in the<br />

scale). In other European countries, however, insurers compete on the basis <strong>of</strong> bonus-malus<br />

systems. This is the case for instance in Spain and Portugal.<br />

However, the mandatory French system is still in force. Quite surprisingly, the European<br />

Court <strong>of</strong> Justice decided in 2004 that both the French and Grand Duchy <strong>of</strong> Luxembourg<br />

mandatory bonus-malus systems were not contrary to the rating freedom imposed by the<br />

European legislation. The French law thus still imposes on the insurers operating in France<br />

a unique bonus-malus system. That bonus-malus system is not based on a scale. Instead the

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