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Actuarial Modelling of Claim Counts Risk Classification, Credibility ...

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Efficiency and Bonus Hunger 223<br />

The modelling <strong>of</strong> claim costs is much more difficult than claim frequencies. There are<br />

several reasons for this: In liability insurance, claims costs are <strong>of</strong>ten a mix <strong>of</strong> moderate<br />

and large claims. Usually, ‘large claim’ means exceeding some threshold, depending on the<br />

portfolio under study. This threshold can be selected using techniques from Extreme Value<br />

Theory, as described in Cebrian, Denuit & Lambert (2003). Large liability claims need<br />

several years to be settled. Only estimates <strong>of</strong> the final cost appear in the file until the claim<br />

is closed. Moreover, the statistics available to fit a model for claim severities are much more<br />

limited than for claim frequencies, since only 10 % <strong>of</strong> the policies in the portfolio produced<br />

claims. Finally, the cost <strong>of</strong> an accident is for the most part beyond the control <strong>of</strong> a policyholder<br />

since the payments <strong>of</strong> the insurance company are determined by third-party characteristics.<br />

The degree <strong>of</strong> care exercised by a driver mostly influences the number <strong>of</strong> accidents, but in<br />

a much lesser way the cost <strong>of</strong> these accidents. The information contained in the available<br />

observed covariates is usually much less relevant for claim sizes than for claim counts.<br />

In liability insurance, the settlement <strong>of</strong> larger claims <strong>of</strong>ten requires several years. Much <strong>of</strong><br />

the data available for the recent accident years will therefore be incomplete, in the sense that<br />

the final claim cost will not be known. In this case, loss development factors can be used to<br />

obtain a final cost estimate. The average loss severity is then based on incurred loss data.<br />

In contrast to paid loss data (which are purely objective, representing the actual payments<br />

made by the company), incurred loss data include subjective reserve estimates.<br />

The total claim amount generated by policyholder i covered for motor third party liability<br />

can be represented as<br />

where<br />

Ni<br />

small<br />

C ik<br />

N large<br />

i<br />

N small N i∑<br />

i∑<br />

large<br />

S i = C ik + L ik (5.1)<br />

is the number <strong>of</strong> standard (or small) claims filed by policyholder i<br />

is the cost <strong>of</strong> the kth standard claim filed by policyholder i<br />

is the number <strong>of</strong> large claims filed by policyholder i<br />

L ik is the cost <strong>of</strong> the kth large claim filed by policyholder i.<br />

k=1<br />

All these random variables are assumed to be mutually independent. The random variables<br />

Ni<br />

small and N large<br />

i are analysed as explained in Chapters 1–2. Here, we explain how to model<br />

the C ik s and the L ik s. The first question to be addressed is to separate standard claims and<br />

large claims.<br />

k=1<br />

5.2.2 Determining the Large <strong>Claim</strong>s with Extreme Value Theory<br />

Extreme <strong>Claim</strong> Amounts<br />

Gamma, LogNormal and Inverse Gaussian distributions (as well as other parametric models)<br />

have <strong>of</strong>ten been used by actuaries to fit claim sizes. However, when the main interest is in the<br />

tail <strong>of</strong> loss severity distributions, it is essential to have a good model for the largest claims.<br />

Distributions providing a good overall fit can be particularly bad at fitting the tails. Extreme<br />

Value Theory and Generalized Pareto distributions focus on the tails, being supported by<br />

strong theoretical arguments.

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