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Actuarial Modelling of Claim Counts Risk Classification, Credibility ...

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214 <strong>Actuarial</strong> <strong>Modelling</strong> <strong>of</strong> <strong>Claim</strong> <strong>Counts</strong><br />

processes, but that can be made Markovian by increasing the number <strong>of</strong> states as we did in<br />

Section 4.7.<br />

The notion <strong>of</strong> distance found a second life in probability in the form <strong>of</strong> metrics in<br />

spaces <strong>of</strong> random variables and their probability distributions. The study <strong>of</strong> limit theorems<br />

(among other questions) made it necessary to introduce functionals evaluating the nearness<br />

<strong>of</strong> probability distributions in some probabilistic sense. In this chapter, the total variance<br />

and Kolmogorov distances have been used in connection with bonus-malus systems. We<br />

refer the interested reader to Chapter 9 <strong>of</strong> Denuit ET AL. (2005) for a detailed account <strong>of</strong><br />

probability metrics and their applications in risk theory.<br />

The premium relativities are traditionally computed with the help <strong>of</strong> a quadratic loss<br />

function, in the vein <strong>of</strong> Norberg (1976). Other loss functions nevertheless also deserve<br />

consideration, such as the exponential loss function applied by Denuit & Dhaene (2001)<br />

to the computation <strong>of</strong> the relativities. For the sake <strong>of</strong> completeness, let us mention that<br />

the absolute value loss function has been successfully applied to the determination <strong>of</strong> the<br />

relativities by Heras, Vilar & Gil (2002) and Heras, Gil, Garcia-Pineda & Vilar (2004).<br />

If in a given market, companies start to compete on the basis <strong>of</strong> bonus-malus systems,<br />

many policyholders could leave the portfolio after the occurrence <strong>of</strong> an accident, in order to<br />

avoid the resulting penalties. Those attritions can be incorporated in the model by adding a<br />

supplementary level to the Markov chain (in the spirit <strong>of</strong> Centeno & Andrade e Silva<br />

(2001)). Transitions from a level <strong>of</strong> the bonus-malus scale to this state represent a policyholder<br />

leaving the portfolio whereas transitions from this state to any level <strong>of</strong> the bonus-malus scale<br />

mean that a new policy enters the portfolio.<br />

It has been assumed throughout this chapter that the unknown expected claim frequencies<br />

were constant and that the random effects representing hidden characteristics were timeinvariant.<br />

Dropping these assumptions makes the determination <strong>of</strong> the relativities much<br />

harder. We refer the interested reader to Brouhns, Guillén, Denuit & Pinquet (2003)<br />

for a thorough study <strong>of</strong> this general situation. A fundamental difference with the traditional<br />

approaches is that we lose the homogeneity <strong>of</strong> the chain in a dynamic segmented environment.<br />

Indeed, if the observable characteristics <strong>of</strong> the policyholders are allowed to vary in time, the<br />

claim frequencies are no longer constant and the trajectory <strong>of</strong> the policyholder in the bonusmalus<br />

scale is no longer described by a homogeneous Markov chain, but well described<br />

by a non-homogeneous one. Consequently, the classical techniques based on stationary<br />

distributions cannot be applied to the problem <strong>of</strong> determining the relativities. Brouhns,<br />

Guillén, Denuit & Pinquet (2003) propose a computer-intensive method to calibrate<br />

bonus-malus scales. Their paper clearly illustrates the strong complementarity <strong>of</strong> a priori<br />

and a posteriori ratemakings. The main originality <strong>of</strong> their approach is to compare on the<br />

basis <strong>of</strong> real data four different credibility models: static versus dynamic heterogeneity, with<br />

and without recognizing a priori risk classification. The impact <strong>of</strong> the different assumptions<br />

becomes clear in the numerical illustrations.<br />

Andrade e Silva & Centeno (2005) suggested the use <strong>of</strong> geometric relativities instead<br />

<strong>of</strong> linear ones. Specifically, under a quadratic loss function, the relativity associated with<br />

level l becomes r geo<br />

l<br />

= l , with and positive. As pointed out in Remark 4.3 for linear<br />

relativities, finding the geometric relativities amounts to finding the best approximation l<br />

to the Bayesian relativities, that is, and solve<br />

min E[ (EL<br />

− <br />

L ) 2 ]

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