A N N U A L R E P O R T - Bouygues
A N N U A L R E P O R T - Bouygues
A N N U A L R E P O R T - Bouygues
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BOUYGUES TELECOM<br />
• waste management (optimisation of<br />
the storage area, waste-paper sorting,<br />
etc.);<br />
• acoustic and visual comfort of customer<br />
advisers (thicker than usual<br />
false ceiling, anti-noise shields on<br />
skylights, indirect lighting integrated<br />
into the fixtures and fittings, etc.);<br />
• ergonomics of workstations (use of<br />
sustainable materials, layout validated<br />
by ergonomists, etc.).<br />
OUR COMMITMENT<br />
TO SOCIETY<br />
Promoting health<br />
and safety<br />
■ Transparency about<br />
the health effects of<br />
radiofrequencies<br />
7<br />
The Health and Radiofrequencies<br />
Foundation was created in July 2005<br />
under the aegis of the Research<br />
Ministry.<br />
A public interest body of which<br />
<strong>Bouygues</strong> Telecom is a founder member,<br />
its aim is to define, promote and<br />
fund epidemiological, experimental<br />
and sociological research into the<br />
effects of exposure to radiofrequencies<br />
and to disseminate the results to<br />
professionals and the public.<br />
Always attentive to the health of its<br />
employees, in 2005 the company<br />
trained all its maintenance staff in<br />
the use of isotropic sensing devices<br />
to monitor exposure levels during<br />
assignments.<br />
<strong>Bouygues</strong> Telecom also continues to:<br />
• answer all correspondence it receives<br />
on the subject;<br />
• send out a brochure entitled<br />
“Radiofrequencies and Health: The<br />
Facts” free of charge on request<br />
(45,300 copies had been circulated<br />
by end-2005);<br />
• organise conferences and debates<br />
on the subject;<br />
• commission an accredited independent<br />
inspector, according to a<br />
protocol drawn up by the National<br />
Frequencies Agency, to measure the<br />
various components of electromagnetic<br />
fields around its installations<br />
in response to written requests from<br />
local residents, elected officials or<br />
local authorities.<br />
To find out more, visit the website<br />
www.sante.bouyguestelecom.fr<br />
■ Workplace health and<br />
safety<br />
With an accident frequency rate of 1.36<br />
and a severity rate of 0.052, <strong>Bouygues</strong><br />
Telecom’s results in 2005 were once<br />
again better than the average for the<br />
industry.<br />
In addition to its statutory obligations,<br />
<strong>Bouygues</strong> Telecom is continuing to<br />
invest in preventive measures to provide<br />
staff with a safe working environment<br />
and enhance the quality of life<br />
and well-being within the company.<br />
Significant actions in 2005 included:<br />
• the introduction of day-long accident<br />
prevention forums comprising workshops<br />
and teach-ins (extinguishing<br />
real fires, road safety, etc.), in which<br />
354 employees participated in 2005;<br />
• a study of the ergonomics of customer<br />
adviser workstations (computer<br />
applications, atmosphere, workload),<br />
resulting in a switch to low-reflection<br />
flat screens that cause less<br />
eye-strain;<br />
• the development and enhancement<br />
of software to manage accident prevention<br />
plans in the context of network<br />
maintenance operations.<br />
A number of preventive health initiatives<br />
for staff were carried out in<br />
2005, including:<br />
• the production of a guide to risk prevention<br />
in handling operations;<br />
• a ban on phoning when driving, even<br />
with a hands-free kit or earpiece;<br />
• an AIDS campaign organised in all<br />
the company’s establishments;<br />
• an anti-drinking campaign.<br />
The establishment of a Stress and<br />
Well-Being Observatory enables occupational<br />
health professionals to identify<br />
the best solutions to problems<br />
encountered by individual employees.<br />
In 2005, 3,800 people agreed to take<br />
the test on a personal basis.<br />
Supporting our<br />
customers in their<br />
phone use<br />
1-2<br />
■ Protecting children<br />
against offensive content<br />
<strong>Bouygues</strong> Telecom, as a responsible<br />
corporate citizen, takes steps to protect<br />
children against offensive content.<br />
It stepped up its communication on<br />
the subject in 2005 through articles<br />
in magazines for prospective and<br />
actual customers, enclosures with<br />
invoices and a Child Protection link<br />
on the home page of its website,<br />
www.bouyguestelecom.fr<br />
In November 2005, <strong>Bouygues</strong><br />
Telecom helped to draw up the first<br />
free guide, entitled “Your Child and<br />
Mobile Telephony”, published by<br />
Afom in partnership with the publisher<br />
Autrement, the National Union<br />
of Family Associations and Dr. Claude<br />
84