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A N N U A L R E P O R T - Bouygues

A N N U A L R E P O R T - Bouygues

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BOUYGUES TELECOM<br />

• waste management (optimisation of<br />

the storage area, waste-paper sorting,<br />

etc.);<br />

• acoustic and visual comfort of customer<br />

advisers (thicker than usual<br />

false ceiling, anti-noise shields on<br />

skylights, indirect lighting integrated<br />

into the fixtures and fittings, etc.);<br />

• ergonomics of workstations (use of<br />

sustainable materials, layout validated<br />

by ergonomists, etc.).<br />

OUR COMMITMENT<br />

TO SOCIETY<br />

Promoting health<br />

and safety<br />

■ Transparency about<br />

the health effects of<br />

radiofrequencies<br />

7<br />

The Health and Radiofrequencies<br />

Foundation was created in July 2005<br />

under the aegis of the Research<br />

Ministry.<br />

A public interest body of which<br />

<strong>Bouygues</strong> Telecom is a founder member,<br />

its aim is to define, promote and<br />

fund epidemiological, experimental<br />

and sociological research into the<br />

effects of exposure to radiofrequencies<br />

and to disseminate the results to<br />

professionals and the public.<br />

Always attentive to the health of its<br />

employees, in 2005 the company<br />

trained all its maintenance staff in<br />

the use of isotropic sensing devices<br />

to monitor exposure levels during<br />

assignments.<br />

<strong>Bouygues</strong> Telecom also continues to:<br />

• answer all correspondence it receives<br />

on the subject;<br />

• send out a brochure entitled<br />

“Radiofrequencies and Health: The<br />

Facts” free of charge on request<br />

(45,300 copies had been circulated<br />

by end-2005);<br />

• organise conferences and debates<br />

on the subject;<br />

• commission an accredited independent<br />

inspector, according to a<br />

protocol drawn up by the National<br />

Frequencies Agency, to measure the<br />

various components of electromagnetic<br />

fields around its installations<br />

in response to written requests from<br />

local residents, elected officials or<br />

local authorities.<br />

To find out more, visit the website<br />

www.sante.bouyguestelecom.fr<br />

■ Workplace health and<br />

safety<br />

With an accident frequency rate of 1.36<br />

and a severity rate of 0.052, <strong>Bouygues</strong><br />

Telecom’s results in 2005 were once<br />

again better than the average for the<br />

industry.<br />

In addition to its statutory obligations,<br />

<strong>Bouygues</strong> Telecom is continuing to<br />

invest in preventive measures to provide<br />

staff with a safe working environment<br />

and enhance the quality of life<br />

and well-being within the company.<br />

Significant actions in 2005 included:<br />

• the introduction of day-long accident<br />

prevention forums comprising workshops<br />

and teach-ins (extinguishing<br />

real fires, road safety, etc.), in which<br />

354 employees participated in 2005;<br />

• a study of the ergonomics of customer<br />

adviser workstations (computer<br />

applications, atmosphere, workload),<br />

resulting in a switch to low-reflection<br />

flat screens that cause less<br />

eye-strain;<br />

• the development and enhancement<br />

of software to manage accident prevention<br />

plans in the context of network<br />

maintenance operations.<br />

A number of preventive health initiatives<br />

for staff were carried out in<br />

2005, including:<br />

• the production of a guide to risk prevention<br />

in handling operations;<br />

• a ban on phoning when driving, even<br />

with a hands-free kit or earpiece;<br />

• an AIDS campaign organised in all<br />

the company’s establishments;<br />

• an anti-drinking campaign.<br />

The establishment of a Stress and<br />

Well-Being Observatory enables occupational<br />

health professionals to identify<br />

the best solutions to problems<br />

encountered by individual employees.<br />

In 2005, 3,800 people agreed to take<br />

the test on a personal basis.<br />

Supporting our<br />

customers in their<br />

phone use<br />

1-2<br />

■ Protecting children<br />

against offensive content<br />

<strong>Bouygues</strong> Telecom, as a responsible<br />

corporate citizen, takes steps to protect<br />

children against offensive content.<br />

It stepped up its communication on<br />

the subject in 2005 through articles<br />

in magazines for prospective and<br />

actual customers, enclosures with<br />

invoices and a Child Protection link<br />

on the home page of its website,<br />

www.bouyguestelecom.fr<br />

In November 2005, <strong>Bouygues</strong><br />

Telecom helped to draw up the first<br />

free guide, entitled “Your Child and<br />

Mobile Telephony”, published by<br />

Afom in partnership with the publisher<br />

Autrement, the National Union<br />

of Family Associations and Dr. Claude<br />

84

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