International EditionTECHNOLOGY MANAGEMENTText and International CasesBy Norma Harrison and Danny Samson2002 / 456 pagesISBN-13: 978-0-07-238355-3 / MHID: 0-07-238355-0(Out of Print)ISBN-13: 978-0-07-112125-5 / MHID: 0-07-112125-0 [IE]ISBN-13: 978-0-07-125127-3 / MHID: 0-07-125127-8[IE-POD Printing]CONTENTSChapter 1-A Review of Technology Management / Chapter 2-TechnologyStrategy / Chapter 3-Development of Technological Capabilities /Chapter 4-Managing Innovation / Chapter 5-Technology Management,Operational Systems Strategy, and <strong>Business</strong> Competitiveness Interfaces/ Chapter 6-Decisions and Implementation of New Technology / Chapter7-Organizing for Technology / Chapter 8-E-<strong>Business</strong> TechnologyDevelopmentsInternational EditionINNOVATION AND THE GENERAL MANAGERBy Clayton Christensen, Harvard <strong>Business</strong> School1999 / 600 pagesISBN-13: 978-0-07-365915-2 / MHID: 0-07-365915-0(Out of Print)ISBN-13: 978-0-07-118380-2 / MHID: 0-07-118380-9 [IE]CONTENTSIntroduction: Innovation and the General Manager Module 1: OverviewNote: Sensing the Need to Innovate 1.1 Disruptive Technologies:Catching the Wave 1.2 Continuous Casting Investments at USX Corporation1.3 Hewlett Packard: The Flight of the Kittyhawk 1.4 Teradyne:Corporate Management of Disruptive Change Module 2: OverviewNote: Finding New Markets for New & Disruptive Technologies 2.1 EliLilly & Company: Innovation in Diabetes Care 2.2 Studio Reality 2.3“Gunfire at Sea (Abridged)” 2.4 Dupont Kevlar: Aramid Industrial Fiber(Abridged) 2.5 Materials Technology Corporation 2.6 Electric Vehicles:Pipe Dream or Product of the Future? Module 3: Overview Note: LinkingStrategy, Innovation, and the Resource Allocation Process 3.1 LinkingStrategy and Innovation: Materials Technology Corporation 3.2 BectonDickinson: Worldwide Blood Collection Team (Abridged) 3.3 ManagingInnovation at Nypro, Inc. (A) 3.4 Cultivating Capabilities to Innovate:Booz Allen & Hamilton 3.5 Unilever’s Butter-Beater: Innovation forGlobal Diversity 3.6 We’ve Got Rhythm: Medtronic Corporation’sCardiac Pacemaker <strong>Business</strong> Module 4: Overview Note: Assessing andBuilding Organizations’ Capabilities to Innovate 4.1 Hospital EquipmentCorporation 4.2 Motorola, Inc.: Bandit Pager Project (Abridged)4.3 Quantum Corporation: <strong>Business</strong> and Product Teams 4.4 KirkhamInstruments Corporation Module 5: Overview Note: The Dimensionsof Technology Strategy 5.1 “Exploring the Limits of the TechnologyS-Curve” 5.2 Molding the Impossible: The Nypro-Vistaken DisposableContact Lens Project 5.3 GE Plastics: Selecting a Partner 5.4 Vallourec’sVenture into Metal Injection Molding 5.5 “Markets for Technology andthe Returns on Research” 5.6 Scientific Instruments CorporationSpecial Topics in ManagementNEWManagementTEAM LEARNING ASSISTANT WORKBOOK2nd EditionBy Sandra Deacon Carr, Ellen Herman, Sandra Keldsen and JeffreyMiller of Boston University-School of Management, Patricia Wakefield,McMaster University2008 (January 2007)ISBN-13: 978-0-07-338118-3 / MHID: 0-07-338118-7The Team Learning Assistant (TLA) is designed to maximizethe students’ team learning experience, and to save professorsand students alike valuable time. TLA is organized into twotoolboxes, one for students and one for faculty. The facultytoolbox contains teaching notes, helpful hints, and proven materials,designed for instructors who use teams in their courses.The professor determines how students will use the studenttool box, and then are able to track student performance datagenerated by each class. Located at www.mhhe-tla.com, theTeam Learning Assistant features such important advice onintegrating teams into the syllabus and grading process, theimportance of having a team contract and how to write one,details on peer and instructor evaluations, as well as meetingand conflict management.NEW TO THIS EDITION• The Team Learning Assistant walks instructors through the entireprocess of designing and executing a team learning component in theircourse. In “First Steps,” there are instructions for developing a syllabusand addressing grading issues in a team-based course, as well as examplesof effective team assignments and sample syllabi.• The Team Learning Assistant provides a detailed rationale for andidentifies the steps for developing the Team Contract. In order to succeed,team members must be committed to accomplishing the team’sgoals, understand members’ expectations, and set positive team norms.To do this in the most efficient and effective manner, teams need todevelop a formal Team Contract. The Team Contract is an essentialtool that allows teams to structure expectations and establish operatingprocedures. Team roles and leadership are carefully defined for studentsas part of the contract.• Team and Meeting Management are cumbersome tasks for studentsand professors alike. The Team Learning Assistant features readings andassignments to increase the efficiency and effectiveness of the teamdecision-making process. TLA also enumerates strategies for preventing,diffusing, confronting, and effectively resolving conflict.• The Peer Feedback instrument is a central part of the Team LearningAssistant and is the basis for one of the most important and productiveexercises for each team. The feedback process is a structured learningprocess, and addresses the performance expectations established in theTeam Contract. The ability to give and receive constructive feedbackis an essential skill for managers and team members alike. The TeamLearning Assistant provides the environment for providing this developmentalfeedback through forms, action plans, and reports.• The After Action Review is a tool that allows teams to learn fromwhat they are doing and improve their performance. The AAR is astructured discussion of specific events, inclusive of the entire team,and focused on learning from action to improve performance. It is nota process debriefing. The structure of the AAR and the specific steps tofollow when conducting the AAR are discussed in the required readingsand assignment.CONTENTSStep 1: First Steps Step 2: Team Contracts Step 3: Team and MeetingManagement Step 4: Peer Feedback Step 5: After Action Review Step6: Evaluation and Closing121HED 2007 Management.indd 12110/5/2006 1:24:32 PM
ManagementFINANCIAL INTELLIGENCEBy Karen Berman and Joe Knight2006 (November 2005)ISBN-13: 978-1-59139-764-9 / MHID: 1-59139-764-2A Professional Reference TitleCompanies expect managers to use financial data to allocateresources and run their departments. But many managers can’tread a balance sheet, wouldn’t recognize a liquidity ratio, anddon’t know how to calculate return on investment. Worse,they don’t have any idea where the numbers come from orhow reliable they really are. In Financial Intelligence, KarenBerman and Joe Knight teach the basics of finance—but with atwist. Financial reporting, they argue, is as much art as science.Since nobody can quantify everything, accountants always relyon estimates, assumptions, and judgment calls. Savvy managersneed to know how those sources of possible bias can affect thefinancials—and they need to know that sometimes the numberscan be challenged. While providing the foundation for a deepunderstanding of the financial side of business, the book alsoarms managers with practical strategies for improving their companies’performance—strategies such as “managing the balancesheet” that are well understood by financial professionals butrarely shared with their nonfinancial colleagues. Accessible,jargon-free, and filled with entertaining stories of real companies,Financial Intelligence will help nonfinancial managers besmarter and more confident in their everyday work.CLASSIC DRUCKERBy Peter Drucker2006 (March 2006) / 240 pagesISBN-13: 978-1-4221-0168-1 / MHID: 1-4221-0168-1A Professional Reference TitleThis book gathers together Peter Drucker’s articles from Harvard<strong>Business</strong> Review and frames them with a thoughtful introductionfrom the Review’s Editor Tom Stewart. One of this century’smost highly regarded students of management, Drucker hassought out, identified, and examined the most important issuesconfronting managers, from corporate strategy to managementstyle to social change. Through his unique lens, this volumegives us the rare opportunity to trace the evolution of the greatshifts in our workplaces, and to understand more clearly the roleof managers. This book gathers together Drucker’s articles fromHarvard <strong>Business</strong> Review and frames them with a thoughtfulintroduction from the review’s editor Thomas A. Stewart.International EditionGEMBA KAIZENA Commonsense, Low-Cost Approach to ManagementBy Masaaki Imai1997 / 384 pagesISBN-13: 978-0-07-031446-7 / MHID: 0-07-031446-2ISBN-13: 978-0-07-118908-8 / MHID: 0-07-118908-4 [IE]A Professional Reference Title(International Edition is not for sale in Japan.)CONTENTS1 What is Gemba? House of Gemba. 2 Managers’ Roles in Gemba. 3Foundations of Gemba Kaizen. 4 How to Implement Gemba Kaizen. 5Major Activities to Promote Gemba Kaizen. 6 What Comes After GembaKaizen. 7 Human Aspects of Gemba Kaizen.International EditionTHE WISDOM OF TEAMSBy Jon R Katzenbach, and Douglas K Smith1994 / 304 pagesISBN-13: 978-0-875-84367-4 / MHID: 0-875-84367-0ISBN-13: 978-0-07-113439-2 / MHID: 0-07-113439-5[IE] - Out of PrintA Harvard <strong>Business</strong> School Press Title(International Edition is not for sale in Japan)CONTENTSAcknowledgements / Prologue / Part 1: Understanding Teams Chapter 1.Why Teams? Chapter 2. One Team: A Story of Performance Chapter 3.Team Basics: A Working Definition and Discipline Chapter 4. High-PerformanceTeams: Very Useful Models Part 2: Becoming a Team Chapter5. The Team Performance Curve Chapter 6. Moving up the Curve: FromIndividual to Team Performance Chapter 7. Team Leaders Chapter 8.Teams, Obstacles, and Endings: Getting Unstuck Part 3: Exploiting thePotential Chapter 9. Teams and Performance: The Reinforcing CycleChapter 10. Teams and Major Change: An Inevitable CombinationChapter 11. Teams at the Top: A Difficult Choice Chapter 12. TopManagement’s Role: Leading to the High-Performance Organization /Epilogue / Appendix / Selected Readings / IndexInternational EditionASSERTIVENESS AT WORKA Practical Guide to Handling Awkward Situation,3rd EditionBy Ken Back and Kate Back2005ISBN-13: 978-0-07-711428-2 / MHID: 0-07-711428-0<strong>McGraw</strong>-<strong>Hill</strong> UK TitleA Professional Reference Title(Details unavailable at press time)KAIZENThe Key to Japan’s Competitive SuccessBy Masaaki Imai1986 / 260 pagesISBN-13: 978-0-07-554332-9 / MHID: 0-07-554332-XISBN-13: 978-0-07-112647-2 / MHID: 0-07-112647-3 [IE]A Professional Reference Title(International Edition is not for sale in Japan.)CONTENTS1. Kaizen, The Concept 2. Improvement East and West 3. Kaizen byTotal Quality Control 4. Kaizen - The Practice 5. Kaizen Management6. The Kaizen Approach to Problem Solving 7. Changing the CorporateCulture / Appendixes / Index122HED 2007 Management.indd 12210/5/2006 1:24:33 PM