Business Communication - McGraw-Hill Books

E-CommerceProfessional E-CommerceInternational EditionE-COMMERCE2nd EditionBy KK Bajaj and Debjani Nag2005 / 616 pagesISBN-13: 978-0-07-058556-0 / MHID: 0-07-058556-3Tata McGraw-Hill TitleA Professional Reference TitleA comprehensive coverage of technology and processes behinde-commerce and e-governance At the time of the publication ofthe first edition of this book, the Internet was seen as a formidableforce. It portended to disrupt and transform almost all facetsof life; the way we lived and worked, the way commerce wasconducted and the way governments would provide servicesto their citizens. E-commerce was largely seen as the vehicleto propel and accelerate these changes. Most of these changeshave occurred, despite the bursting of the Internet bubble after aperiod of big hype in the year 2000. E-Commerce has weatheredmany challenges and continues to grow. Now businesses andeconomies accept that e-commerce is here to stay. New businessmodels are being tried and tested, along with novel methodsfor exploiting the Internet to make businesses survive and thrivein the highly competitive e-marketplace. The revised edition ofthis highly successful book captures the essence of the momentouschanges that were witnessed in the last six years. Content,which is no longer relevant, has been deleted, while some ofthe chapters have been rewritten in entirety. New chapters havebeen added to address the major developments in e-governance,incidence of cyber crimes and their mitigation and the legalframework for enabling trust in the electronic environment.E-Commerce: The Cutting Edge of Business presents the technologyand processes behind e-commerce and e-governance.It also underscores the importance of security of transactions inthe electronic environment. With such an extensive coverage,the book will be useful to people in trade and commerce andto businesses which are trying to expand using Internet andintranet commerce. Students and teachers of e-commerce willfind that the technology and processes that make e-commerceclick have been addressed in detail. The book will also be ofenormous value to government officials, financial institutions,public sector and the private industry keen to learn about ‘TheCutting Edge of Business’.CONTENTSPart I: Theme of the Book. 1. Information Technology and Business. 2.E-Commerce. Part II: Electronic Communication. 3. PCs and Networking.4. E-mail. 5. The Internet. 6. Intranets. Part III: Building Blocksfor E-Commerce. 7. Electronic Data Interchange. 8. The UN/EDIFACTStandard. 9. The Internet and Extranets. 10. Identification and TrackingTools. Part IV: Reengineering for Change. 11. Business ProcessReengineering. 12. Management of Change. Part V: Concerns forE-Commerce Growth. 13. Legal Issues. 14. Cyber Security. 15. CyberCrimes. Part VI: Creating Trust in the Electronic Environment. 16.Information Technology Act, 2000. 17. Public Key Infrastructure. 18.Electronic Payment Systems and Internet Banking. Part VII: Case Studiesin India. 19. E-Commerce—Case Studies. 20. E-Governance—CaseStudies. Part VIII: AppendicesEBAY THE SMART WAY4th EditionBy Joseph T. Sinclair2005ISBN-13: 978-0-8144-7289-7 / MHID: 0-8144-7289-3McGraw-Hill UK TitleA Professional Reference TitleWhy would anyone buy a book for dummies when they caneBay the Smart Way? The only thing easier than buying andselling on eBay is getting lumped in with more than 125 millionother eBayers. The savviest eBay users turn to eBay the SmartWay, the definitive guide to smarter eBay tactics for both buyersand sellers. Now in its fourth blockbuster edition, this pricelesstool has changed with the times to cover the latest trends! Withsales of over 125,000 copies, the eBay the Smart Way series hashelped countless eBayers—from occasional buyers to full-timeprofessional sellers—find the best deals and maximize profitson everything from collectibles to cars to real estate. eBay theSmart Way is the go-to resource for first-time sellers and veteransalike, with step-by-step instructions for listing products, creatingattention-grabbing photos and descriptions, offering top-notchcustomer service, and maintaining high credibility. eBay buyerswill also benefit from powerful strategies for finding the bestproducts, bidding smarter, negotiating great deals, and more. Forthe most indepth and accessible information on how to makethe most out of online auctions, “nothing explains it better thaneBay the Smart Way.” — The Internet Marketing BookshelfCOMPLIMENTARYCOPIESComplimentary desk copies are availablefor course adoption only. Kindly contact yourlocal McGraw-Hill Representative or fax theExamination Copy Request Form availableon the back pages of this catalog.Visit McGraw-Hill EducationWebsite: www.mheducation.com42HED 2007 E-Commerce.indd 4210/5/2006 1:47:05 PM