Business Communication - McGraw-Hill Books

ManagementInternational EditionINTERPERSONAL SKILLS BUSINESS2nd EditionBy Suzanne de Janasz, Karen Dowd and Beth Schneider of JamesMadison University2006 / 416 pagesISBN-13: 978-0-07-288139-4 / MHID: 0-07-288139-9ISBN-13: 978-0-07-124435-0 / MHID: 0-07-124435-2 [IE]Website: http://www.mhhe.com/iso2eInterpersonal Skills in Organizations, 2nd Edition, by deJanasz,Dowd, and Schneider takes a fresh, thoughtful look at thekey skills necessary for personnel and managerial success inorganizations today. Chock-full of exercises, cases and groupactivities, the book employs an experiential approach suitablefor all student audiences. The book is broken up into 4 distinctsections (Understanding Yourself, Understanding Others, UnderstandingTeams, and Leading) that can be used collectivelyor modularly depending on the instructor’s preference andstudent-audience need.CONTENTSUnit One: Interpersonal Effectiveness: Understanding Yourself 1.Journey into Self-awareness 2. Self-disclosure and Trust 3. EstablishingGoals by Identifying Values and Ethics 4. Self-Management Unit Two:Interpersonal Effectiveness: Understanding and Working with Others5. Understanding and Working with Diverse Others 6. The Importanceand Skill of Listening 7. Conveying Verbal Messages Unit Three: AdvancedInterpersonal Skills 8. Persuading Individuals and Audiences9. Negotiation 10. Teams and Work Groups 11. Managing Conflict 12.Achieving Business Results through Effective Meetings 13. FacilitatingTeam Success 14. Making Decisions and Solving Problems CreativelyUnit Four: Leading Individuals and Groups 15. Power and Politicking16. Networking and Mentoring 17. Coaching and Providing Feedbackfor Improved Performance 18. Leading and Empowering Self and Others19. Project ManagementCONTENTSINTRODUCTION 1. The philosophy of this book 2. How the bookworks PART I 3. Planning your career 4. The qualities of successfulmanagers & leaders 5. Assessing yourself and setting some goals forself-development 6. How to select and use the activities PART II Activitiesfor management self-developmentMANAGEMENT CONTROL SYSTEMSBy Sekhar2005 (October 2005) / 456 pagesISBN-13: 978-0-07-058593-5 / MHID: 0-07-058593-8Tata McGraw-Hill TitleCONTENTSPART I: THE CONCEPTUAL FOUNDATION OF CONTROL SYSTEMS1. The Newer Paradigms of Management Controls 2. Balancing the Tensionsin Control Systems Part II: THE TRADITIONAL INSTRUMENTS OFCONTROLS IN ORGANISATIONS 3. External Audit, Internal Controls,and Internal Audit 4. Accountability in Organisations 5. Profit Centersand Transfer Pricing 6. Investment Centers and Long Term Accountability7. Compensation and Incentives Part III: THE NEWER DIMENSIONSOF CONTROL IN RISK AND UNCERTAINTY 8. Coping with ITand the Knowledge Revolutions 9. Increasing Profits with DecreasedRisks Part IV: MATCHING CONTROL SYSTEMS WITH STRATEGIES10. Strategic as a Guidepost for Controls 11. Differentiated Controls forDifferentiated Situations 12. Measuring Performance to Match Strategy:Non-Financial Insights and Balanced Score Cards PART V: SECTORALAPPLICATIONS 13. Controls in the Financial Sector 14. Control inthe Service Industry 15. Multinational, Global, Transnational, andInternational Organisations 16. Controls in Project Management 17.Controls in Non-profit Organisations 18. Government and Cooperativesin Business 19. Small Business PART VI: COMING TO GRIPSWITH REAL LIFE 20. Comprehensive Cases 21. Designing ControlSystems: A Tool KitA MANAGER’S GUIDE TO SELF-DEVELOPMENT5th EditionBy Mike Pedler, Salford University, John Burgoyne, LancasterUniversity and Tom Boydell2006 (September 2006) / 289 pagesISBN-13: 978-0-07-711470-1 / MHID: 0-07-711470-1McGraw-Hill UK TitleA Professional Reference TitleA Manager’s Guide to Self-Development has become the indispensableguide for building management skills. Now in its fifthedition the book details a self-development programme aimed athelping readers improve their managerial performance, advancetheir careers and realize their full potential.NEW TO THIS EDITION• 6 new activities including find a mentor, be a good coach, treatyourself well, coping with difficult situations, effective communicationstyles, and multiple intelligence• Simplified diagnostic exercise to help you identify which are the bestactivities for you to follow• Updated references and follow up activities throughout• Improved layout designHuman ResourceManagement -TextbooksInternational EditionNEWHUMAN RESOURCE MANAGEMENT4th EditionBy H John Bernardin, Florida Atlantic University-Boca Raton2007 (March 2006) / 736 pagesISBN-13: 978-0-07-298725-6 / MHID: 0-07-298725-1ISBN-13: 978-0-07-125413-7 / MHID: 0-07-125413-7 [IE]Website: http://www.mhhe.com/bernardin4eHuman Resource Management: An Experiential Approach, ForthEdition, focuses on the enhancement of personal competencieswhile providing a theoretical and experiential approach to thestudy of human resource management (HRM). John Bernardinprovides the conceptual background and content necessary tounderstand the relevant issues in HRM, along with individualand group exercises that require the application of chapter contentto specific problems designed to develop critical personalcompetencies. Students “learn by doing” by participating in experientialexercises that require the application of HRM knowledgeexpected of practicing managers and HR generalists.68HED 2007 Management.indd 6810/5/2006 1:24:17 PM