Business Communication - McGraw-Hill Books

Management• McShane/Von Glinow supports you in testing AACSB learningoutcomes unlike any other OB text on the market. The Test Bank hasbeen tagged for (1) textual feature (e.g. Opening Vignettes, LearningObjectives, Connections Boxes, Exhibits, etc.), (2) AACSB guidelines(Categories include Global, Ethics and Social Responsibility, Legal andother External Environment, Communication, Diversity, Group Dynamics,Individual Dynamics, Production, and IT), (3) Bloom’s Taxonomy(Knowledge (Recall), Comprehension, Application, Analysis, Synthesisand Evaluation). These tags provide schools with a way to sort test questionsby the various standards and create reports to provide “assurance”that they are including the recommended “learning experiences” intheir curricula.• New learning objectives have been developed and inserted at specificbreak points within each chapters to help guide students more preciselythrough the content.• New opening vignettes, captioned photos, and other examples liberallyinserted throughout the book to provide more engaging readingand strengthen the theory-practice link.• The WebCT/Blackboard/eCollege cartridge content contains overthree dozen self-assessment exercises, interactive exercises, chapterquizzes, and video material can be found. These interactivities help thestudents’ connection to the field of organizational behavior be morepersonal and immediate through interesting self-assessments that coversuch areas as leadership, listening skills, and they type of company inwhich they would prefer to work.• The Team Learning Assistant (TLA) Version 2 is designed to maximizethe students’ team learning experience, and to save professorsand students alike valuable time. TLA is an optional resource to helpinstructors facilitate the team process in a completely online paperlessenvironment. Instructors can regularly and efficiently monitor teamprogress and have greater ability to grade individual performance onany given team.• The Manager’s Hot Seat Videos Online www.mhhe.com/MHS -Intoday’s workplace, managers are confronted daily with issues like ethics,diversity, working in teams, and the virtual workplace. The Manager’sHot Seat videos allow students to watch as 15 real managers apply theiryears of experience to confront these issues. Students assume the roleof the manager as they watch the video and answer multiple choicequestions that pop up forcing them to make decisions on the spot.They learn from the manager’s mistakes and successes, and then do areport critiquing the manager’s approach by defending their reasoning.Reports can be emailed or printed out for credit. These video segmentsare a powerful tool for your course that truly immerses your studentsin the learning experience. The Manager’s Hot Seat videos are just anadditional $10 when packaged with this text.FEATURES• Steven McShane is the author of Canadian Organizational Behaviour,6th Ed. (2006), one of Canada’s best-selling OB textbooks. Steve Mc-Shane also co-authors (with Tony Travaglione) Organizational Behaviouron the Pacific Rim, 2e (2007) which has become the best selling OB textin Australia and New Zealand. Mary Ann Von Glinow is a past presidentof the Academy of Management and teaches at Florida InternationalUniversity. Steve McShane is a past president of the Canadian equivalent(Administrative Sciences Association of Canada) and currently teachesin Perth, Singapore, and Manila for the University of Western Australia.Both authors have extensive experience teaching and consulting outsidethe U.S and bring a global perspective to the OB course.• All ancillaries are authored by Steve McShane, ensuring the highestquality and reliability of each and every piece of this superlativeteaching package.• End-of-Chapter Short Cases and Comprehensive Cases– This textbookhas become a popular source for both short and comprehensivecases. Short cases appear at the end of each chapter to help studentsdiagnose organizational issues using OB concepts from the chapter.More comprehensive cases also appear in the “Additional Cases” sectionof the book.• Self-Assessment Exercises– This book offers three dozen self-assessments,including at least one in each chapter and others on student CD(all with an overview in the textbook!). These instruments allow studentsto diagnose their attitudes, personality, values, and beliefs on a varietyof organizational behavior concepts.• Team /Experiential exercises found in each chapter– These entertainingand informative activities help students to experience OB concepts,rather than just read about them. McShane and Von Glinow offer oneor more exercises in each chapter.• Captioned photos– Every chapter has eye-catching photos withdetailed captions, mostly about specific companies, These captionedphotos, as well as the opening vignette to each chapter and lengthierexamples called “Connections” that appear in most chapters, make theconcepts more interesting in meaningful for students.• Business Week Cases– These cases (found at the end of each chapter)encourage students to use organizational behavior knowledge asa tool to diagnose and solve organizational problems. They also relatechapter concepts to the dynamic world of business. Students see OBconcepts at work in a variety of organizational settings, from spectacularsuccesses to spectacular failures. Each Business Week case includes aset of discussion questions. Example: In “After Enron: The Ideal Corporation”(Chapter 2), students examine ways to improve ethical valuesand practices among business leaders.CONTENTSPART 1 INTRODUCTION 1 Introduction to the Field of OrganizationalBehavior PART 2: INDIVIDUAL BEHAVIOR AND PROCESSES 2 IndividualBehavior, Values, and Personality 3 Perception and Learning inOrganizations 4 Workplace Emotions and Attitudes 5 Motivation inthe Workplace 6 Applied Performance Practices 7 Work-Related StressAnd Stress Management PART 3: TEAM PROCESSES 8 Decision Makingand Creativity 9 Foundations of Team Dynamics 10 Developing HighPerformance Teams 11 Communicating in Teams and Organizations12 Power and Influence in the Workplace 13 Conflict and Negotiationin the Workplace 14 Leadership in Organizational Settings PART4: ORGANIZATIONAL PROCESSES 15 Organizational Structure 16Organizational Culture 17 Organizational Change / Additional Cases/ Appendix A: Theory Building and Systematic Research Methods AppendixB: Scoring Keys for Self-Assessment ActivitiesInternational EditionNEWORGANIZATIONAL BEHAVIOR7th EditionBy Robert Kreitner and Angelo Kinicki of Arizona State University—Tempe2007 (November 2005) / 800 pagesISBN-13: 978-0-07-312892-4 / MHID: 0-07-312892-9ISBN-13: 978-0-07-322435-0 / MHID: 0-07-322435-9(with OLC & Premium Card)ISBN-13: 978-0-07-110822-5 / MHID: 0-07-110822-X[IE with OLC & Premium Card]Website: http://www.mhhe.com/kreitnerOrganizational Behavior, Seventh Edition continues in its traditionof being up-to-date, relevant and user-driven. Kreitnerand Kinicki’s approach to organizational behavior is basedon the authors’ belief that reading a comprehensive textbookis hard work, but that the process should be interesting (andsometimes fun). Thus, they consistently attempt to find a wayto make complex ideas understandable through explanations,contemporary examples, and/or learning exercises. With everyedition, the authors make every effort to respond to user feedbackand ensure the text covers the very latest OB research andpractices. The seventh edition of Organizational Behavior againuses the familiar wolf image on its cover. This remains a centraltheme because Kreitner and Kinicki see wolves as an instructive57HED 2007 Management.indd 5710/5/2006 1:24:14 PM