Title IndexAABC’s of Relationship Selling, 9e, Futrell ..........................178Advertising and Promotion: An Integrated Marketing<strong>Communication</strong>s Perspective, 7e, Belch ........................175Alignment, Kaplan ...............................................................124AMA Handbook of Project Management (The), 2e,Dinsmore ........................................................................149Analysis for Marketing Planning, 6e, Lehmann ..................190An Introduction to <strong>Business</strong> Ethics, 2e, DesJardins ..............90Annual Editions: <strong>Business</strong> Ethics 07/08, 19e,Richardson.......................................................................89Annual Editions: <strong>Business</strong> Ethics 06/07, 18e,Richardson.......................................................................89Annual Editions: Computers in Society 06/07, 13e,DePalma .........................................................................151Annual Editions: Entrepreneurship 04/05, 5e, Price ............105Annual Editions: Human Resources 06/07, 16e,Maidment .........................................................................75Annual Editions: International <strong>Business</strong>, 14e, Maidment .....83Annual Editions: Labor Management Relations 05/06,Overby .............................................................................79Annual Editions: Management, 14e, Maidment ....................53Annual Editions: Marketing 07/08, 29e, Richardson ..........163Application Cases in Management Information Systems,5e, Morgan .....................................................................142Applications in Basic Marketing 2006-2007 to accompanyEssentials of Marketing, Perreault ................................163Art of Leadership (The), 2e, Manning ...................................94Asia-Pacific Cases in Strategic Management, Beamish .......116Assertiveness at Work: A Practical Guide to HandlingAwkward Situation, 3e, Back .........................................122Australian Human Resources Management, Seward .............74BBasic <strong>Business</strong> <strong>Communication</strong>, 11e, Lesikar .......................12Basic <strong>Business</strong> <strong>Communication</strong>, 10e, Lesikar .......................17Basic Information Systems Analysis and Design,Chester ...........................................................................146Basic Marketing, 16e, Perreault ..........................................157Behavior In Organizations, 8e, Shani .....................................62Ben Franklin: America’s Original Entrepreneur,McCormick ............................................................104, 125Blog Marketing, Wright .......................................................195Breakaway Brand (The): How Great Brands StandOut, Kelly .......................................................................194Building An E-<strong>Business</strong>: From the Ground Up, Reding ........37Burton’s Legal Thesaurus, 4e, Burton ...................................26<strong>Business</strong>: A Changing World, 6e, Ferrell .............................128<strong>Business</strong>: A Changing World, 5e, Ferrell .............................130<strong>Business</strong> and Administrative <strong>Communication</strong>, 7eLocker ..............................................................................16<strong>Business</strong> and Society: A Managerial Approach, 6e,Vernon ..............................................................................88<strong>Business</strong> and Society: Corporate Strategy, Public Policyand Ethics, 12e, Lawrence ...............................................87<strong>Business</strong> and Society: Corporate Strategy, Public Policyand Ethics, 11e, Lawrence ...............................................88<strong>Business</strong> <strong>Communication</strong>, 3e, Locker ....................................13<strong>Business</strong> <strong>Communication</strong> At Work, 3e, Satterwhite ..............14<strong>Business</strong> <strong>Communication</strong> Design, 2e, Angell ........................12<strong>Business</strong> Data <strong>Communication</strong>s, Forouzan .........................148<strong>Business</strong> Driven Technology, 2e, Haag ................................139<strong>Business</strong> English And <strong>Communication</strong>, 8e, Clark .................22<strong>Business</strong> English At Work, 3e, Jaderstrom ...........................21<strong>Business</strong> Environment (The), 5e, Palmer.............................118<strong>Business</strong> Ethics, Ghillyer .......................................................88<strong>Business</strong> Ethics: A Global and Managerial Perspective,2e, Fritzsche .....................................................................91<strong>Business</strong> Ethics: Decision-Making for PersonalIntegrity and Social Responsibility, Hartman .................89<strong>Business</strong> Ethics: Policies and Persons, 4e, Goodpaster .........90<strong>Business</strong>, Government and Society: A ManagerialPerspective, 11e, Steiner ..................................................87<strong>Business</strong> Law: The Ethical, Global, and E-CommerceEnvironment, 13e, Mallor ................................................26<strong>Business</strong> Marketing, 3e, Bingham .......................................182<strong>Business</strong> Marketing: Connecting Strategy, Relationships,and Learning, 3e, Dwyer ................................................182<strong>Business</strong> Models: A Strategic Management Approach,Afuah ..............................................................................114<strong>Business</strong> Plans Made Easy, 3e, Bangs ..................................125<strong>Business</strong> Scenarios: A Context-Based Approach to<strong>Business</strong> <strong>Communication</strong>, Schultz ...................................23<strong>Business</strong> Strategy Game Online, Thompson .......................117<strong>Business</strong> Strategy Game Player’s Package Version 7.20,7e, Thompson ................................................................118CCases in Collective Bargaining and Industrial Relations,11e, Dilts ...........................................................................78Cases in E-Commerce, Rayport .............................................38Cases in Electronic Commerce, 2e, Huff ...............................38Cases in Strategy and Management, Cutcher ......................116China Casebook (The), Vanhonacker ....................................84Classic Drucker, Drucker .....................................................122College English and <strong>Communication</strong>, 9e, Camp ...................13Communicating At Work, 8e, Adler .......................................17Communicating In <strong>Business</strong> and Professional Settings,4e, Hanna .........................................................................17<strong>Communication</strong> for IT, 2e, Access Educational Services .....16Comparative International Management, Koen ......................86Compensation, 9e, Milkovich ................................................76Competing for Markets: Growth Strategies for SMEs,Lee ..................................................................................195Compensation, 8e, Milkovich ................................................76Consumer and Credit Management, 11e, Cole .....................194Consumer Behavior, 8e, Peter ..............................................165Consumer Behavior, Webb ...................................................167Consumer Behavior: Building Marketing Strategy,10e, Hawkins .................................................................166Consumer Behavior: Enhanced Edition, 4e, Neal ................167Consumers, 2e, Arnould ......................................................167Contemporary Advertising, 11e, Arens ................................174Contemporary Advertising, 10e, Arens ................................176Contemporary Management, 5e, Jones ..................................48Contemporary Management, 4e, Jones ..................................51Contemporary Management, Waddell .............................52, 64Corporate <strong>Communication</strong>, 4e, Argenti .................................19Corporate Governance, Colley .......................................90, 125Corporate Information Strategy and Management:Text and Cases, 7e, Appleyard ......................................150Corporate Strategy: A Resource Based Approach, 2e,Collis...............................................................................113Corporate Turnaround: Strategies for Renewal,Chandra .........................................................................115Crafting and Executing Strategy: Text and Readings,15e, Thompson ..............................................................110Crafting and Executing Strategy: The Quest forCompetitive Advantage, 15e, Thompson .......................109Creating <strong>Business</strong> Advantage in the Information Age,Appleyard ......................................................................150197Indexes.indd 19710/5/2006 2:13:56 PM
Title IndexCustomer Relationship Management: Creating CompetitiveAdvantage Through Win-Win RelationshipStrategies, Storbacka ...............................................41, 195Customer Service: Building Successful Skills for theTwenty-First Century, 3e, Lucas ....................................135Cyberlaw and E-Commerce, Baumer ..............................31, 37DDatabase Design, Application Development, andAdministration, 3e, Mannino .........................................143Database Management Systems: Designing andBuilding <strong>Business</strong> Applications, 3e, Post .......................143Databases: Design, Development and DeploymentUsing Microsoft Access, 2e, Rob ...................................144Data <strong>Communication</strong>s and Networks, Miller .......................148Data <strong>Communication</strong>s and Network Security, Carr ............148Decision Support and Data Warehouse Systems,Mallach ..........................................................................149Designing and Managing the Supply Chain, 3e,Simchi-Levi ......................................................................40Designing and Managing the Supply Chain, 2e,Simchi-Levi ......................................................................41Developing Management Skills: What Great ManagersKnow and Do, Baldwin ....................................................67Direct Marketing, McDonald ...............................................190EEbay the Smart Way, 4e, Sinclair ...........................................42E-<strong>Business</strong> and E-Commerce Infrastructure: TechnologiesSupporting E-<strong>Business</strong> Initiative, Chaudhury ................35E-Commerce, 2e, Bajaj ..........................................................42E-Commerce, Rayport ...........................................................38E-Commerce: Context, Concepts and Consequences,Bandyopadhyay ...............................................................35E-Commerce: Strategy, Technologies and Applications,Whiteley ...........................................................................34Effective Behavior In Organizations, 7e, Cohen ....................62Effective <strong>Business</strong> <strong>Communication</strong>, 7e, Murphy ..................18Effective Writing: A Practical Grammar Review,4e, Stoddard.....................................................................23Electronic Commerce, 2e, Bhasker ........................................34Electronic Commerce: Security, Risk Management,and Control, 2e, Greenstein .............................................37E-Marketing Strategy, Chaston ......................................36, 191Employee Benefits, 2e, Martocchio .....................................118Employee Training and Development, 4e, Noe ......................77Employment Law for <strong>Business</strong>, 5e, Bennett-Alexander .......30Entrepreneurship, 7e, Hisrich ...............................................100Entrepreneurship, 2e, Kirby .................................................102Entrepreneurship and Small Firm, 4e, Deakins ....................104Enterpreneurship Small <strong>Business</strong>, Katz .........................98, 101Essentials of Contemporary Advertising, Arens ..................175Essentials of Contemporary Management, 2e, Jones .............50Essentials of Management: An Asian Perspective, Putti ........53Essentials of Marketing, 10e, Perreault ...............................162Essentials of Negotiation, 4e, Lewicki ...................................97Ethical Decision Making and Information Technology,2e, Grillo ........................................................................152Ethics of Management, 5e (The), Hosmer .............................91Exploring Strategic Analysis and Decision Making,Odgers ............................................................................115Extreme Resume Makeover: The Ultimate Guide toRenovating Your Resume, Kenkel ....................................18FFinancial Intelligence, Berman ............................................122Formulation, Implementation and Control of CompetitiveStrategy, 10e, Pearce ......................................................108Foundations of <strong>Business</strong> <strong>Communication</strong>, Young ..................16Foundations of Information Systems, Zwass .......................142Foundations of Marketing, 2e, Jobber .................................161From Conformance to Performance: Best CorporateGovernance Practices for Asian Companies, Mak .........126Fundamentals of <strong>Business</strong> Law, 5e, Barron ...........................27Fundamentals of Human Resource Management, 2eNoe ....................................................................................70Fundamentals of Logistics Management, Lambert .............185Fundamentals of Selling, 10e, Futrell ..................................177Fundamentals of Selling: Customers for Life ThroughService, 9e, Futrell .........................................................180GGDP 1-20 Kit, 10e, Ober .....................................................134GDP 1-60 Kit 1 Word 2000, 10e, Ober ................................132GDP 1-60 Kit 1 Word 2002, 10e, Ober ................................132GDP 1-60 Kit 1 Word 2003, 10e, Ober ................................132GDP 61-120 Kit 2 Word 2000, 10e, Ober ............................132GDP 61-120 Kit 2 Word 2002, 10e, Ober ............................132GDP 61-120 Kit 2 Word 2003, 10e, Ober ............................132GDP 1-120 Kit 3 Word 2000, 10e, Ober ..............................133GDP 1-120 Kit 3 Word 2002, 10e, Ober ..............................133GDP 1-120 Kit 3 Word 2003, 10e, Ober ..............................133Gemba Kaizen: A Commonsense, Low-Cost Approachto Management, Imai .....................................................122General Management: Processes and Action, Garvin ..........115Get Real: Empower the Manager-Leader Within, Tani ..........96Ghosn Factor (The): 24 Inspiring Lessons from CarlosGhosn, The Most Successful Transnational CEO,Rivas-Micoud ................................................................123Global <strong>Business</strong> Today, 5e, <strong>Hill</strong> ..............................................81Global <strong>Business</strong> Today, 4e, <strong>Hill</strong> ..............................................82Global Challenge: Frameworks for International HumanResource Management (The), Evans ...............................81Global Management and Organizational Behavior,Konopaske .......................................................................63Global Marketing: Foreign Entry, Local Marketing,and Global Management, 4e, Johansson .......................187Global Telecommunications Revolution: The <strong>Business</strong>Perspective, Housel ........................................................148Glo-Bus: An Online <strong>Business</strong> Simulation, Thompson ........117Gregg College Keyboarding and Document Processing(GDP), Lessons 1-120, 10e, Ober ..................................134Gregg College Keyboarding Document Processing(GDP), Lessons 1-20 Text, 10e, Ober ............................134Gregg College Keyboarding & Document Processing(GDP), Lessons 1-60 Text, 10e, Ober ............................134Gregg College Keyboarding & Document Processing(GDP), Lessons 61-120 Text, 10e, Ober ........................134Gregg College Keyboarding & Document Processing(GDP), Lessons 121-180 Text, 10e, Ober ..............134, 135Gregg College Keyboarding & Document Processing(GDP) Student Take-Home Software, 10e, Ober .............13Gregg Quick Filing Practice Kit, 5e, Stewart ......................136198Indexes.indd 19810/5/2006 2:13:56 PM
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