actors with<strong>in</strong> society (government <strong>and</strong> civil society, <strong>the</strong> politicalparty <strong>in</strong> power <strong>and</strong> <strong>the</strong> opposition) are given a voice. S<strong>in</strong>ce<strong>the</strong> broadcaster still runs <strong>the</strong> most important news program,it def<strong>in</strong>itely has <strong>the</strong> potential to set <strong>the</strong> agenda <strong>of</strong> <strong>public</strong> topics.None<strong>the</strong>less, <strong>in</strong> particular <strong>in</strong> news <strong>and</strong> current affairs programs,<strong>the</strong> voices <strong>of</strong> <strong>the</strong> rul<strong>in</strong>g party dom<strong>in</strong>ate because journalists<strong>in</strong>terview predom<strong>in</strong>antly government representatives.One would be unlikely to f<strong>in</strong>d harsh criticism <strong>of</strong> <strong>the</strong> rul<strong>in</strong>gparty <strong>and</strong> <strong>the</strong> government on MNB’s programm<strong>in</strong>g, yet onecould easily f<strong>in</strong>d critical stories on <strong>the</strong> behavior <strong>of</strong> politiciansfrom <strong>the</strong> opposition parties. Societal problems are also criticizedvery cautiously with<strong>in</strong> <strong>the</strong> MNB programm<strong>in</strong>g.The wide range <strong>of</strong> topics represented <strong>in</strong> MNB’s programschedule, however, is an asset when it comes to its function asfacilitator <strong>and</strong> moderator <strong>of</strong> <strong>public</strong> debate. This program varietyhelps citizens to ga<strong>in</strong> an overall underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>the</strong>irsituation, even though some <strong>of</strong> <strong>the</strong>se programs might be biased<strong>and</strong> not balanced.Not surpris<strong>in</strong>gly, with<strong>in</strong> <strong>the</strong> Mongolian <strong>media</strong> environment,it is difficult to produce <strong>in</strong>vestigative stories due to <strong>the</strong>political pressure that journalists face. Moreover, <strong>the</strong>re are legalobligations with<strong>in</strong> <strong>the</strong> crim<strong>in</strong>al law code that are frequentlyused to harass journalists (defamation is a crim<strong>in</strong>al <strong>of</strong>fense).The program <strong>of</strong> MNB is affected: Though sometimes <strong>the</strong>re aregood background stories, <strong>the</strong>re are not enough <strong>and</strong> more <strong>in</strong>depth<strong>in</strong>vestigations <strong>and</strong> critical stories are needed <strong>in</strong> orderfor MNB to be accountable to <strong>the</strong> <strong>public</strong>. Moreover, <strong>the</strong>re areno special gender programs <strong>and</strong> <strong>the</strong> issue <strong>of</strong> women is not onMNB’s agenda. Nor does <strong>the</strong> broadcaster have enough regionalprograms, i.e., stories from <strong>the</strong> countryside. Most report<strong>in</strong>gis strongly focused on <strong>the</strong> capital, ra<strong>the</strong>r than <strong>the</strong> rural areas.Though some topics are covered when, for example, <strong>the</strong> primem<strong>in</strong>ister visits <strong>the</strong> regions, citizens <strong>of</strong> rural areas compla<strong>in</strong>regularly about a lack <strong>of</strong> stories from <strong>the</strong>ir reality.In essence, more <strong>in</strong>-depth <strong>in</strong>vestigations <strong>and</strong> critical storiesare needed for MNB to be truly accountable to <strong>the</strong> <strong>public</strong>.Yet, on average, <strong>the</strong> quality <strong>of</strong> news is not very high – not onlybecause <strong>of</strong> paid-for programs, but also due to a general lack <strong>of</strong>basic pr<strong>of</strong>essional skills. For <strong>the</strong> audience, this means a lack <strong>of</strong>quality programm<strong>in</strong>g.Support<strong>in</strong>g IntegrationFor <strong>the</strong> empowerment <strong>of</strong> <strong>the</strong> most vulnerable <strong>in</strong> society, MNBplays a highly important role. It is <strong>the</strong> broadcaster with <strong>the</strong>most extensive coverage throughout <strong>the</strong> country. Besidesthat, it is <strong>the</strong> only <strong>media</strong> outlet that has a special channel form<strong>in</strong>orities, namely MNB2. S<strong>in</strong>ce <strong>the</strong> Mongolian population isrelatively homogenous, people regard MNB’s program choicefor m<strong>in</strong>orities as more than sufficient. 80 Apart from broadcast<strong>in</strong>g<strong>in</strong> <strong>the</strong> three ma<strong>in</strong> m<strong>in</strong>ority languages, MNB also providesprograms for deaf people <strong>in</strong> sign language. Fur<strong>the</strong>r, it <strong>of</strong>fersspecial programs for children <strong>and</strong> families, as well as a popularFM radio station for young people, <strong>and</strong> educational <strong>and</strong> culturalprograms that streng<strong>the</strong>n <strong>the</strong> cultural identity <strong>and</strong> supportnational traditions. Moreover, even critics admit that MNB’sprogramm<strong>in</strong>g is more diverse <strong>and</strong> more pr<strong>of</strong>essional than privateTV. 81 However, <strong>the</strong>re are too few regional programs thatdeal with <strong>the</strong> issues <strong>of</strong> <strong>the</strong> population outside <strong>of</strong> <strong>the</strong> capital.Therefore, <strong>the</strong>ir participation <strong>and</strong> voice is limited.In general, MNB’s programm<strong>in</strong>g puts a strong focus on <strong>the</strong>Mongolian culture <strong>and</strong> its traditions. The function is fulfilledthrough a wide range <strong>of</strong> programs that convey traditional <strong>and</strong>modern knowledge <strong>and</strong> cultural practices to <strong>the</strong> <strong>public</strong>. MNB’s<strong>in</strong>formational, cultural <strong>and</strong> enterta<strong>in</strong>ment programs providereference for what is good or important. And <strong>in</strong> this sense, <strong>the</strong>broadcaster contributes to <strong>the</strong> creation <strong>and</strong> development <strong>of</strong>common values <strong>in</strong> society.MNB dist<strong>in</strong>guishes itself from commercial broadcastersthrough a high share <strong>of</strong> local content productions that promotetraditional cultural values <strong>and</strong> <strong>the</strong> national identity. Inparticular <strong>in</strong> <strong>the</strong> field <strong>of</strong> education programm<strong>in</strong>g, MNB <strong>of</strong>fersa wide variety <strong>of</strong> shows. But, as <strong>in</strong>dicated earlier, <strong>the</strong> quality<strong>of</strong> <strong>the</strong> content is frequently questionable <strong>and</strong> programs forpolitical education (promot<strong>in</strong>g democratic values) are entirelymiss<strong>in</strong>g.Instead, enterta<strong>in</strong>ment is prom<strong>in</strong>ently featured: 10% <strong>of</strong>MNB’s programm<strong>in</strong>g is enterta<strong>in</strong>ment shows <strong>and</strong> 27% movies<strong>and</strong> documentaries. However, here too, critics argue that <strong>the</strong>enterta<strong>in</strong>ment shows <strong>of</strong>ten lack quality. Moreover, MNB doesnot have a reputation as one <strong>of</strong> <strong>the</strong> <strong>in</strong>novators <strong>of</strong> <strong>the</strong> Mongolian<strong>media</strong> scene. Whilst MNB did establish <strong>the</strong> youth-orientedchannel P3 FM, this radio <strong>and</strong> onl<strong>in</strong>e product is only availableto citizens <strong>in</strong> <strong>the</strong> capital. Generally, MNB is still perceived astraditionalist <strong>and</strong> ra<strong>the</strong>r old-fashioned. 82Achievements <strong>and</strong> ChallengesIn 2014, MNB will be <strong>in</strong> <strong>the</strong> n<strong>in</strong>th year <strong>of</strong> its <strong>transformation</strong> process.And despite all <strong>the</strong> rema<strong>in</strong><strong>in</strong>g challenges, <strong>the</strong> follow<strong>in</strong>gstatement holds true: MNB, which used to be <strong>the</strong> former mouthpiece<strong>of</strong> <strong>the</strong> Soviet system, has undergone a change process withsignificant achievements on its path <strong>of</strong> full restructur<strong>in</strong>g.The <strong>in</strong>itial phase <strong>and</strong> <strong>the</strong> first years <strong>of</strong> <strong>the</strong> <strong>transformation</strong>process <strong>in</strong> particular are <strong>of</strong>ten evaluated positively: First, although<strong>the</strong>re should be some amendments made to <strong>the</strong> Lawon Public Radio <strong>and</strong> Television, especially with regard to <strong>the</strong>fund<strong>in</strong>g <strong>and</strong> <strong>the</strong> nom<strong>in</strong>ation process <strong>of</strong> <strong>the</strong> NC members, itgenerally provides a solid legal framework for MNB’s function<strong>in</strong>g.Second, <strong>the</strong> support <strong>of</strong> SIDA led to a cont<strong>in</strong>u<strong>in</strong>g improvementboth <strong>of</strong> <strong>the</strong> pr<strong>of</strong>essional skills <strong>of</strong> MNB radio staff<strong>and</strong> <strong>the</strong>ir underst<strong>and</strong><strong>in</strong>g <strong>of</strong> a <strong>public</strong> <strong>service</strong> m<strong>and</strong>ate. Thedecisive factor <strong>in</strong> <strong>the</strong> success <strong>of</strong> this support was <strong>the</strong> cont<strong>in</strong>uous<strong>and</strong> long-term (five years) collaboration, which was systematicallyplanned <strong>and</strong> attuned to <strong>the</strong> everyday challenges.Fur<strong>the</strong>r, <strong>the</strong> activities were very practical, which enabled <strong>the</strong>journalists to be “learn<strong>in</strong>g by do<strong>in</strong>g.” As a consequence, today“MNB radio is better organized, has its own values <strong>and</strong> ismore pr<strong>of</strong>essional.” 83104
Part II Mongolia: Achievements Through Public Service Capacity Build<strong>in</strong>gMoreover, due to <strong>the</strong> various tra<strong>in</strong><strong>in</strong>g activities provided bydifferent actors, MNB staff are constantly becom<strong>in</strong>g more pr<strong>of</strong>essional<strong>and</strong> are slowly beg<strong>in</strong>n<strong>in</strong>g to underst<strong>and</strong> <strong>the</strong>ir specialmission. Third, <strong>the</strong> establishment <strong>of</strong> MNB2 guaranteed access<strong>of</strong> <strong>in</strong>formation for <strong>the</strong> country’s m<strong>in</strong>orities <strong>and</strong> fur<strong>the</strong>rstreng<strong>the</strong>ned MNB’s diversity. And fourth, through <strong>the</strong> nationalforum, which was organized for <strong>the</strong> first nom<strong>in</strong>ationprocess <strong>of</strong> <strong>the</strong> National Council, this process was monitored<strong>and</strong> made transparent. Toge<strong>the</strong>r with tra<strong>in</strong><strong>in</strong>g activities for <strong>the</strong>first NC members this ensured more political <strong>in</strong>dependence<strong>and</strong> thus pr<strong>of</strong>essionalism <strong>of</strong> <strong>the</strong> NC, which <strong>in</strong> turn had a positive<strong>in</strong>fluence on <strong>the</strong> selection <strong>of</strong> MNB’s executives <strong>and</strong>, hence,<strong>the</strong> broadcaster’s overall function<strong>in</strong>g.Accord<strong>in</strong>g to <strong>the</strong> stakeholders <strong>in</strong>terviewed, however, <strong>the</strong>rehave been <strong>in</strong>creas<strong>in</strong>gly negative trends regard<strong>in</strong>g MNB’s <strong>transformation</strong>process <strong>in</strong> recent years. Some have even argued thatcurrently <strong>the</strong>re is no progress at all. 84 As <strong>in</strong>dicated earlier, <strong>the</strong>issue <strong>of</strong> MNB’s fund<strong>in</strong>g <strong>and</strong> <strong>the</strong> nom<strong>in</strong>ation <strong>of</strong> executives <strong>in</strong>its govern<strong>in</strong>g body entail numerous problems that have to betackled. And despite gradual improvement <strong>of</strong> <strong>the</strong> journalisticquality, <strong>the</strong>re is still a lack <strong>of</strong> pr<strong>of</strong>essionalism at all levels with<strong>in</strong>MNB, not only concern<strong>in</strong>g basic journalistic skills, but alsowith respect to <strong>the</strong> underst<strong>and</strong><strong>in</strong>g <strong>of</strong> a <strong>public</strong> <strong>service</strong> m<strong>and</strong>ate.And, last but not least, op<strong>in</strong>ion polls show that MNB’s popularityamongst citizens is decreas<strong>in</strong>g, not least because its programm<strong>in</strong>gis <strong>of</strong>ten perceived as old-fashioned.Transformation ApproachesThis assessment <strong>of</strong> achievements <strong>and</strong> challenges <strong>of</strong> MNB’s<strong>transformation</strong> process can serve as a first step for future strategies<strong>and</strong> thus fur<strong>the</strong>r improvements. The follow<strong>in</strong>g steps areconsidered to be fruitful:First <strong>of</strong> all, <strong>in</strong> order to fur<strong>the</strong>r advance <strong>the</strong> <strong>public</strong> broadcaster’stransition it is highly important to ensure – both legally<strong>and</strong> <strong>in</strong> practice – appropriate fund<strong>in</strong>g, which m<strong>in</strong>imizes potentialfor political <strong>and</strong> economic <strong>in</strong>fluence. How could this bedone? One consideration could be an <strong>in</strong>crease <strong>in</strong> <strong>the</strong> amount<strong>of</strong> advertis<strong>in</strong>g that MNB is allowed to carry, as determ<strong>in</strong>ed <strong>in</strong><strong>the</strong> law – though <strong>in</strong>deed overall limits should still exist. An alternativecould be to require private broadcasters to provideMNB with some portion <strong>of</strong> <strong>the</strong>ir advertis<strong>in</strong>g revenues, as a way<strong>of</strong> compensat<strong>in</strong>g MNB for not compet<strong>in</strong>g with <strong>the</strong>m for advertis<strong>in</strong>g.85 Ano<strong>the</strong>r option would be to allocate MNB with a fixedpercentage, up to a specified maximum, <strong>of</strong> ei<strong>the</strong>r <strong>the</strong> nationalbudget, or some o<strong>the</strong>r revenue source (like mobile phonecharges or taxes on luxury items). 86 Consideration could alsobe given to <strong>in</strong>creas<strong>in</strong>g <strong>the</strong> license fees. Although this is neverpopular, <strong>the</strong>y provide a relatively <strong>in</strong>dependent <strong>and</strong> stablesource <strong>of</strong> fund<strong>in</strong>g. F<strong>in</strong>ally, it should be ensured that powercompanies conclude appropriate agreements with MNB regard<strong>in</strong>g<strong>the</strong> collection <strong>of</strong> <strong>the</strong> fees, without exploit<strong>in</strong>g. Theseoptions should be evaluated by national <strong>and</strong> <strong>in</strong>ternationalexperts <strong>and</strong> a decision <strong>the</strong>n taken as to whe<strong>the</strong>r all or a com-b<strong>in</strong>ation <strong>of</strong> some measures are <strong>in</strong>troduced <strong>and</strong> how. Smaller<strong>and</strong> less radical reforms should be realized soon: For example,<strong>in</strong> order to <strong>in</strong>terrupt <strong>the</strong> complete dependence on <strong>the</strong> government,o<strong>the</strong>r players should be <strong>in</strong>volved <strong>in</strong> sett<strong>in</strong>g <strong>the</strong> level <strong>of</strong>fund<strong>in</strong>g, guarantees aga<strong>in</strong>st reductions <strong>in</strong> <strong>the</strong> fund<strong>in</strong>g couldbe <strong>in</strong>troduced, <strong>and</strong> <strong>the</strong>re could be a move to multi-year allocations.87 Undoubtedly, even <strong>the</strong> smallest positive changes <strong>in</strong>this field would enhance <strong>the</strong> <strong>in</strong>dependence <strong>and</strong> pr<strong>of</strong>essionalismMNB needs <strong>in</strong> order to be accountable to <strong>the</strong> <strong>public</strong>.Secondly, regard<strong>in</strong>g <strong>the</strong> appo<strong>in</strong>tment <strong>of</strong> NC members, <strong>the</strong>process determ<strong>in</strong>ed <strong>in</strong> <strong>the</strong> Law is potentially a good one. Thefact, that “civil society” is largely undef<strong>in</strong>ed, however, <strong>and</strong>that <strong>the</strong>re are no clear regulations regard<strong>in</strong>g <strong>the</strong> step-by-stepcourse <strong>of</strong> <strong>the</strong> process have led to <strong>the</strong> highlighted problems. Ifnom<strong>in</strong>ations by civil society are <strong>in</strong>volved, <strong>the</strong>n <strong>the</strong>se shouldbe established <strong>and</strong> <strong>in</strong>dependent civil society groups, such as acouncil <strong>of</strong> human rights NGOs or federation <strong>of</strong> developmentgroups: “Leav<strong>in</strong>g this important matter to <strong>in</strong>dividual civil societygroups is likely to lead to manipulation <strong>of</strong> <strong>the</strong> sort that hasbeen witnessed <strong>in</strong> Mongolia.” 88Ano<strong>the</strong>r approach would be an open appo<strong>in</strong>tment processoverseen by parliament, with an opportunity for <strong>the</strong> <strong>public</strong> tomake representations, <strong>and</strong> <strong>the</strong> <strong>public</strong>ation <strong>of</strong> a shortlist, aga<strong>in</strong>with an opportunity for <strong>public</strong> comment. Ano<strong>the</strong>r optionwould be an appo<strong>in</strong>tment committee consist<strong>in</strong>g <strong>of</strong> lead<strong>in</strong>gfigures <strong>in</strong> society (not politicians), which makes nom<strong>in</strong>ationswhilst parliament or <strong>the</strong>se lead<strong>in</strong>g figures <strong>the</strong>mselves, appo<strong>in</strong>tmembers. In any case, if <strong>the</strong> process rema<strong>in</strong>s as it is foreseennow, it is very important to organize national forums <strong>in</strong> orderto give NGOs <strong>the</strong> opportunity to name c<strong>and</strong>idates <strong>and</strong> make<strong>the</strong> whole process more transparent. F<strong>in</strong>ancial support by donororganizations is needed for that.Thirdly, <strong>in</strong> order to improve <strong>the</strong> skills <strong>and</strong> pr<strong>of</strong>essionalism <strong>of</strong>MNB staff, fur<strong>the</strong>r engagement will be needed. To beg<strong>in</strong> with,each <strong>in</strong>tervention should bear <strong>in</strong> m<strong>in</strong>d that efforts to foster anunderst<strong>and</strong><strong>in</strong>g <strong>of</strong> general democratic values are still needed.Only through such support can awareness be raised for <strong>the</strong>significance <strong>of</strong> MNB’s role as a <strong>public</strong> <strong>service</strong> broadcaster that80Munkhm<strong>and</strong>akh Myagmar,Executive Director <strong>of</strong> <strong>the</strong> PressInstitute.81Ibid.82All <strong>in</strong>terviewees.83Munkhm<strong>and</strong>akh Myagmar,Executive Director <strong>of</strong> <strong>the</strong> PressInstitute.84Oyuntungalag Tsend,Munkhm<strong>and</strong>akh Myagmar,Zanaa Jurmed <strong>and</strong> TserenjavDemberel, <strong>in</strong> <strong>in</strong>terviews.Of course, <strong>the</strong> MNB employees<strong>in</strong>terviewed for this study emphasized<strong>the</strong> positive developments<strong>and</strong> success <strong>of</strong> <strong>the</strong> <strong>transformation</strong>process, while also reflect<strong>in</strong>gon <strong>the</strong> rema<strong>in</strong><strong>in</strong>g problems.85Mendel 2010, 8.86Ibid.87Ibid., 7.88Mendel 2010, 8.Edition DW Akademie In <strong>the</strong> Service <strong>of</strong> <strong>the</strong> Public 105
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PrefacePrefaceA mouthpiece of gover
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Part I: Developing Public Service M
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Part I IntroductionSo the evolution
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Part I Introductionand that this ha
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Part I IntroductionConsequently Ham
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AppendixReferencesACT et al. (2004)
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Part I Definitions and ConceptsTran
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The Strategic ModelPolitical and le
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Research QuestionsTo sum up we now
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Part I Definitions and ConceptsEdit
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Part II Afghanistan: Reform Fear, L
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Part II Afghanistan: Reform Fear, L
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Part II Afghanistan: Reform Fear, L
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Part II Afghanistan: Reform Fear, L
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Part II Afghanistan: Reform Fear, L
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Part II Afghanistan: Reform Fear, L
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Part II Afghanistan: Reform Fear, L
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General Functions I: Political Sphe
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Part II Myanmar: New Media Freedom,
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Part II Myanmar: New Media Freedom,
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Characteristics Status Changes and
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Function B92 RTS Comment/Conclusion
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International Media Development Par
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Part III Serbia: Two Very Different
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Part III Nigeria: Freedom Radio, an
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Part III Nigeria: Freedom Radio, an
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Part III Nigeria: Freedom Radio, an
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Part III Nigeria: Freedom Radio, an
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Nonetheless, whilst the outlet prid
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Status of Freedom Radio Muryar Jama
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Characteristics Status Changes and
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General Functions II: IntegrationFu
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AppendixReferencesAgbakwuru, JohnBo
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11Nepal: Radio Sagarmatha,an Asian
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Today, there are over 250 community
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- To educate the masses in issues o
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The methods that were applied to de
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Despite its mission statement, many
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news, Radio Sagarmatha has subscrib
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- One big issue is financial sustai
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Status of Radio SagarmathaCharacter
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Characteristics Status Changes/Adva
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General Functions II: IntegrationFu
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PartnerAim of the cooperation(e.g.,
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AppendixReferencesACORAB - Associat
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Real Clear Politics (March 29, 2011
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12Bolivia, Colombia, Ecuador:Three
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Culturally, Latin America is seen a
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In contrast, the second sector, com
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cial capitals, Oruro and Cochabamba
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CORAPE. There is an institutional a
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With regard to Vokaribe, no systema
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of community radio and establishing
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oadcasters emerge as a collective a
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A second field should be the streng
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Status of Radio Pio XII, Vokaribe a
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Characteristics Radio Pio XII, Sigl
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Characteristics Radio Pio XII, Sigl
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General Functions I: Political Sphe
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General Functions II: IntegrationFu
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International Media Development Par
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AppendixReferencesAdlatina.com (Feb
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List of InterviewsAcosta, Ana Marí
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Part IV: The Way Forward13Organizat
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Thus, the range spans from the phys
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In the steering committee mentioned
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The change process is intended to s
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Part Project 3: Restructuring of NH
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SteeringThe complexity of the proce
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often also serves the purpose of en
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Conclusions and Recommendations278
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Based on these considerations we di
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Namibia the state broadcaster under
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ening of identity, cultural cohesio
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support for Radio Pio XII in Bolivi
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This list of possible solutions and
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In sum, media development actors sh
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Authors292
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Priya EsselbornPriya Esselborn is t
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