With regard to Vokaribe, no systematic study has yet beenmade <strong>of</strong> <strong>the</strong> approximately 500,000 <strong>in</strong>habitants <strong>in</strong> <strong>the</strong> neighborhood.Vokaribe has an active fan group <strong>and</strong> <strong>in</strong> recent meet<strong>in</strong>gsfor its relaunch many local representatives <strong>and</strong> communitymembers were actively <strong>in</strong>volved. Vokaribe has systematizedsome lessons learned about participative processes, as PatriciaRendón expla<strong>in</strong>s: “You never can speak for o<strong>the</strong>rs. Everyonehas his or her own voice. The most we can do as Vokaribe is topromote <strong>and</strong> help to get that voice heard.” 69Radio Intag makes an important social contribution for<strong>the</strong> region, streng<strong>the</strong>n<strong>in</strong>g local identities <strong>and</strong> defend<strong>in</strong>g itsenvironment. For many <strong>in</strong>habitants, this radio station is ama<strong>in</strong> reference <strong>and</strong> <strong>the</strong>y even feel that <strong>the</strong>y can visit <strong>the</strong> radiostation <strong>and</strong> share <strong>the</strong>ir concerns. Its core team makes skillfuluse <strong>of</strong> modern technologies, <strong>in</strong>clud<strong>in</strong>g <strong>the</strong> <strong>in</strong>ternet. There aresome well-prepared programs <strong>and</strong> reports <strong>and</strong> solid supportthrough <strong>in</strong>ternational solidarity networks. However, <strong>the</strong> outletis under pressure: In a global political context <strong>in</strong> relationto <strong>the</strong> massive promotion <strong>of</strong> extractive <strong>in</strong>dustries <strong>in</strong> <strong>the</strong> region,it f<strong>in</strong>ds itself <strong>in</strong> <strong>the</strong> middle <strong>of</strong> a political conflict betweenecologists <strong>and</strong> enterprises authorized by <strong>the</strong> government. Itsformal status as a private radio station is no longer adequatefor its social goals. There are signs <strong>of</strong> “fatigue” related to lowparticipation <strong>of</strong> <strong>the</strong> community, political pressures, <strong>and</strong> f<strong>in</strong>ancialconstra<strong>in</strong>ts.In order to better underst<strong>and</strong> <strong>the</strong> audience, Javier Torres,an Ecuadorian scholar, carried out a survey <strong>of</strong> Radio Intag'slisteners. One <strong>of</strong> <strong>the</strong> ma<strong>in</strong> results is that almost 75 percent <strong>of</strong><strong>the</strong> population (about 19,000 people) listen regularly to RadioIntag, <strong>and</strong> that radio reception <strong>and</strong> use <strong>in</strong> m<strong>in</strong><strong>in</strong>g areas isweak. Until recently, <strong>the</strong> most popular program with <strong>the</strong> audiencewas <strong>the</strong> live transmission <strong>of</strong> early morn<strong>in</strong>g mass; ano<strong>the</strong>rpopular format is <strong>the</strong> local background <strong>in</strong>formation program“Revista Intag” <strong>and</strong> a participative cultural program wheremusicians from local communities come <strong>in</strong>to <strong>the</strong> studio toplay <strong>the</strong>ir rhythms <strong>and</strong> tell anecdotes from a peasant’s life.Public Service: General FunctionsCreat<strong>in</strong>g a Public SphereRadio Pio XII undoubtedly contributes to <strong>the</strong> creation <strong>of</strong> a<strong>public</strong> sphere. It <strong>of</strong>fers comprehensive <strong>in</strong>formation on prov<strong>in</strong>cial<strong>and</strong> local dynamics, <strong>and</strong> promotes a pluralistic forum onimportant development <strong>and</strong> governance issues – especially<strong>in</strong> a highly polarized national context. In many cases, Pio XIIis <strong>the</strong> only source <strong>of</strong> <strong>in</strong>formation relat<strong>in</strong>g to <strong>in</strong>digenous <strong>and</strong>peasant people from small Andean villages.The editorial policy seems to be focused on constructivecriticism with regard to <strong>the</strong> solution <strong>of</strong> visible dys<strong>functions</strong><strong>and</strong> <strong>of</strong> responsibilities for wrongdo<strong>in</strong>g. Pio XII has <strong>the</strong> credibilityto moderate debates <strong>and</strong> facilitate between conflict<strong>in</strong>gpolitical organizations <strong>and</strong> actors. In recent years, <strong>the</strong> edit<strong>in</strong>gteam has been try<strong>in</strong>g to respond to <strong>the</strong> management’s qualityrequirement to be more “educative,” gives much more social<strong>and</strong> contextual orientation <strong>and</strong> has improved <strong>the</strong> backgroundreport<strong>in</strong>g. Never<strong>the</strong>less, <strong>the</strong> range <strong>of</strong> journalistic formats usedis still limited <strong>and</strong> <strong>the</strong> quality <strong>of</strong> many concrete communicationalproducts could be still significantly improved. The use<strong>of</strong> <strong>in</strong>vestigative journalism is <strong>in</strong> very early stages.Vokaribe is still <strong>in</strong> its pilot phase, <strong>and</strong> it is difficult to drawany conclusions as to its general <strong>functions</strong>. The radio teamseems to have a clear idea <strong>of</strong> journalistic st<strong>and</strong>ards with regardto balanced <strong>in</strong>formation <strong>and</strong> <strong>in</strong>clusion <strong>of</strong> pluralistic op<strong>in</strong>ions.But Vokaribe radio does not play <strong>the</strong> role <strong>of</strong> “watchdog” <strong>and</strong>critical observer <strong>of</strong> <strong>public</strong> policies <strong>in</strong> <strong>the</strong> area. Nor does it seekto uncover irregularities through <strong>in</strong>vestigative journalism –which would no doubt mean <strong>in</strong>creased security risks for reporters.The focus is on local cultural life <strong>and</strong> its potential. 70Radio Intag is similar to Radio Pio XII <strong>in</strong> that its goal is to<strong>of</strong>fer comprehensive local news. Additionally, it uses <strong>the</strong> news<strong>service</strong> <strong>of</strong> <strong>in</strong>dependent agencies like ALER (Lat<strong>in</strong> American Association<strong>of</strong> Radio Education), CORAPE (Coord<strong>in</strong>ator <strong>of</strong> PopularEducational Radio <strong>of</strong> Ecuador), <strong>and</strong> Radio Ne<strong>the</strong>rl<strong>and</strong>s to cover<strong>the</strong> national <strong>and</strong> <strong>in</strong>ternational news. However, Radio Intag hasits own political agenda <strong>and</strong> a mission aga<strong>in</strong>st m<strong>in</strong><strong>in</strong>g projectsfor <strong>the</strong> sake <strong>of</strong> environmental protection, <strong>and</strong> it does not treat<strong>the</strong>se issues without bias, giv<strong>in</strong>g <strong>the</strong> same space to <strong>the</strong> supporters<strong>of</strong> <strong>the</strong>se extractive projects. In some <strong>of</strong> its programs,President Rafael Correa is criticized severely for his extractive<strong>in</strong>dustry policy. On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong> broadcaster gives <strong>the</strong><strong>of</strong>ficial government channel (<strong>in</strong>clud<strong>in</strong>g live transmissions<strong>of</strong> presidential speeches) almost three hours for its st<strong>and</strong>ardprogram. This fact shows that Radio Intag is committed to itsconvictions, but not <strong>in</strong> an “obsessive” or “dogmatic” way. Evenif <strong>in</strong>vestigative journalism is not very well-developed, somebackground programs raise awareness about certa<strong>in</strong> hiddenissues, such as <strong>the</strong> migration <strong>of</strong> young people to <strong>the</strong> big cities.Support<strong>in</strong>g IntegrationRadio Pio XII plays an important role for social <strong>in</strong>tegration <strong>in</strong><strong>the</strong> region. It promotes cultural expression which would o<strong>the</strong>rwisenever be heard on <strong>the</strong> radio <strong>and</strong> it <strong>the</strong>reby empowersdisadvantaged <strong>and</strong> repressed people. It has several participativemechanisms <strong>of</strong> consultation <strong>and</strong> reflection with civilsociety, but <strong>the</strong> f<strong>in</strong>al decisions are taken by <strong>the</strong> established<strong>in</strong>ternal <strong>in</strong>stances. One recent <strong>in</strong>novation is a target-grouporienteduse <strong>of</strong> new technologies, such as a webpage (ma<strong>in</strong>lyfor journalists <strong>in</strong>terested <strong>in</strong> local news), Twitter (for <strong>media</strong> experts),<strong>and</strong> Facebook (for people who had to leave <strong>the</strong> area an<strong>dw</strong>ant to stay <strong>in</strong> contact). 71Initially, Vokaribe <strong>in</strong>volved local leaders <strong>and</strong> members <strong>of</strong> <strong>the</strong>community, toge<strong>the</strong>r with a group <strong>of</strong> pr<strong>of</strong>essionals from o<strong>the</strong>rneighborhoods. The <strong>in</strong>tegration <strong>of</strong> different cultural voices isits ma<strong>in</strong> strength. There have been several tra<strong>in</strong><strong>in</strong>g cycles <strong>in</strong>community radio production, <strong>the</strong> use <strong>and</strong> comb<strong>in</strong>ation <strong>of</strong> newtechnologies via Facebook, Twitter <strong>and</strong> <strong>in</strong>ternet platform is <strong>in</strong>novative.One <strong>of</strong> <strong>the</strong> best examples <strong>of</strong> community <strong>in</strong>tegrationis an annual fair <strong>of</strong> community radio stations <strong>in</strong> Barranquilla,240
Part III Bolivia, Colombia, Ecuador: Three Examples From Lat<strong>in</strong> American Community Mediawhich is unique <strong>in</strong> <strong>the</strong> Caribbean region <strong>and</strong> where more than100 radio broadcasters meet, swap stories, <strong>and</strong> run a live show<strong>in</strong> a local community to be transmitted by radio.In <strong>the</strong> case <strong>of</strong> Radio Intag, community <strong>in</strong>volvement has dim<strong>in</strong>ished<strong>and</strong> <strong>the</strong> <strong>in</strong>stances <strong>of</strong> participation (like <strong>the</strong> steer<strong>in</strong>gcommittee) are not very active. There seems to be a k<strong>in</strong>d <strong>of</strong>“fatigue”: “People enjoy <strong>the</strong> program <strong>and</strong> are used to it. Theydon’t see <strong>the</strong> necessity to be more actively <strong>in</strong>volved. Perhaps<strong>the</strong>y are not aware <strong>of</strong> <strong>the</strong> unstable situation at Radio Intag.” 72The cultural approach with focus on local identities is strong;a new program, for example, which looks at <strong>the</strong> life stories <strong>of</strong>elderly members <strong>of</strong> <strong>the</strong> community, is <strong>in</strong> <strong>the</strong> mak<strong>in</strong>g.Achievements <strong>and</strong> ChallengesThe Bolivian Congress is dom<strong>in</strong>ated by <strong>the</strong> socialist politicalmovement MAS, which is skeptical about <strong>the</strong> <strong>in</strong>fluence <strong>of</strong> <strong>the</strong>Catholic church. In December 2013 this Congress awarded RadioPio XII a prestigious national dist<strong>in</strong>ction for its defense<strong>of</strong> democracy <strong>and</strong> human rights. The key to ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g<strong>the</strong> broadcaster’s significance <strong>in</strong> <strong>the</strong> region seems to be <strong>the</strong>long-term community approach, <strong>the</strong> <strong>in</strong>stitutional anchorage<strong>in</strong> <strong>the</strong> Catholic radio network, <strong>the</strong> <strong>in</strong>transigent engagementwith human rights <strong>and</strong> vulnerable groups, <strong>the</strong> adaptability tonew audiences <strong>and</strong> issues, <strong>and</strong> its capacity build<strong>in</strong>g approach<strong>in</strong>volv<strong>in</strong>g vocational <strong>and</strong> practical tra<strong>in</strong><strong>in</strong>g for its local multil<strong>in</strong>gualjournalists.Pio XII has been skillfully us<strong>in</strong>g <strong>and</strong> <strong>in</strong>tegrat<strong>in</strong>g <strong>the</strong> ser vices<strong>of</strong> exist<strong>in</strong>g radio networks like ERBOL. Evidently, it builds oncultural potential <strong>in</strong> a socially divided region where extremepoverty predom<strong>in</strong>ates. Its focus on local development issuesis an adequate strategy to avoid political confrontation <strong>in</strong> ahighly polarized national context. However, <strong>the</strong>re are manychallenges, ma<strong>in</strong>ly related to <strong>in</strong>vestigative journalism <strong>and</strong> <strong>the</strong><strong>in</strong>novation <strong>in</strong> formats <strong>and</strong> products. The mechanism <strong>of</strong> participationseems ra<strong>the</strong>r conventional still, <strong>and</strong> <strong>the</strong> <strong>in</strong>corporation<strong>of</strong> civil society <strong>in</strong> <strong>the</strong> programm<strong>in</strong>g <strong>and</strong> management process,for <strong>in</strong>stance, through a steer<strong>in</strong>g board <strong>in</strong> <strong>the</strong> same way as o<strong>the</strong>rstations, could be a worthwhile discussion. This conclusion is<strong>in</strong> l<strong>in</strong>e with <strong>the</strong> f<strong>in</strong>d<strong>in</strong>gs <strong>of</strong> a comparative study on participationmechanisms <strong>in</strong> community radio. Fröhlich exam<strong>in</strong>es <strong>the</strong><strong>in</strong>volvement <strong>of</strong> communities <strong>in</strong> programm<strong>in</strong>g, management,ownership, <strong>and</strong> fund<strong>in</strong>g, <strong>and</strong> concludes that “Lat<strong>in</strong> Americanradio stations top participation <strong>in</strong> programm<strong>in</strong>g, but <strong>the</strong>y arefar below average <strong>in</strong> management <strong>and</strong> ownership.” 73The Radio Vokaribe case demonstrates how to patientlybuild up an urban community station, based on an <strong>in</strong>terdiscipl<strong>in</strong>arycultural approach <strong>and</strong> strong local participation: “Theconvergence between neighbors, students, <strong>and</strong> artists mak<strong>in</strong>gradio <strong>in</strong> a very popular urban area is <strong>the</strong> particularity <strong>of</strong> Vokaribe.The mix between conventional <strong>and</strong> new radio via <strong>in</strong>ternet isvery promis<strong>in</strong>g,” says expert Ernesto Lamas, who has been giv<strong>in</strong>gVokaribe technical support. However, numerous challengesrema<strong>in</strong> to be tackled, e.g., related to cont<strong>in</strong>uous programm<strong>in</strong>g<strong>and</strong> f<strong>in</strong>ancial susta<strong>in</strong>ability. After all, Vokaribe will have to f<strong>in</strong>dits “niche” <strong>and</strong> specific audience <strong>in</strong> a l<strong>and</strong>scape where manyo<strong>the</strong>r commercial radio stations compete for listeners.When it comes to lessons learned for <strong>media</strong> support, weshould mention two DW Akademie projects which <strong>in</strong>volve PioXII <strong>and</strong> Vokaribe, as well as AMARC <strong>and</strong> <strong>the</strong> Friedrich EbertFoundation (see table 4). The DW Akademie-supported project“Ondas en Red,” which <strong>in</strong>cluded <strong>the</strong> Pio XII network as one <strong>of</strong>eight cooperation partners, yielded important f<strong>in</strong>d<strong>in</strong>gs froman external evaluation. 75 Based on a previous detailed needassessment, <strong>the</strong> project, under <strong>the</strong> coord<strong>in</strong>ation <strong>of</strong> a German<strong>media</strong> expert, focused on <strong>the</strong> improvement <strong>and</strong> quality <strong>of</strong>different journalistic formats, onl<strong>in</strong>e journalism, <strong>and</strong> <strong>the</strong> improvement<strong>of</strong> <strong>the</strong> processes <strong>in</strong> <strong>the</strong> editorial <strong>of</strong>fice. 76 The supportconsisted <strong>of</strong> a mix <strong>of</strong> methodologies related to horizontallearn<strong>in</strong>g <strong>and</strong> pr<strong>of</strong>essional exchange between different cooperationpartners, <strong>and</strong> <strong>in</strong>cluded practice-orientated tra<strong>in</strong><strong>in</strong>g,<strong>in</strong>put from <strong>in</strong>ternational experts, <strong>and</strong> personalized coach<strong>in</strong>g<strong>and</strong> organizational counsel<strong>in</strong>g. The feedback <strong>of</strong> <strong>the</strong> journalists<strong>and</strong> participants <strong>in</strong>volved has been positive: “The project improved<strong>the</strong> reporters’ pr<strong>of</strong>essionalism significantly,” acknowledgesdirector Roberto Durette. 77 As a result, Radio Pio XII hasenhanced its background report<strong>in</strong>g, developed new formats<strong>and</strong> established a strong partnership with <strong>the</strong> radio networkERBOL. Fur<strong>the</strong>rmore, <strong>the</strong> editorial team transformed <strong>the</strong> webpage<strong>in</strong>to a journalistic platform <strong>and</strong> <strong>in</strong>troduced <strong>the</strong> use <strong>of</strong> social<strong>media</strong> like Twitter <strong>and</strong> Facebook.Vokaribe is <strong>in</strong>cluded <strong>in</strong> a project which aims, with supportfrom DW Akademie, to streng<strong>the</strong>n four recently-founded urbancommunity radio stations <strong>and</strong> to help transform <strong>the</strong>m<strong>in</strong>to economically susta<strong>in</strong>able platforms with attractive <strong>and</strong>socially relevant programm<strong>in</strong>g. DW Akademie’s ma<strong>in</strong> contributionis <strong>in</strong> <strong>the</strong> areas <strong>of</strong> organizational development, journalisticcapacity build<strong>in</strong>g, advice on <strong>the</strong> design <strong>and</strong> structure <strong>of</strong>programm<strong>in</strong>g, <strong>and</strong> consultation with <strong>in</strong>ternational experts,e.g., on f<strong>in</strong>ancial susta<strong>in</strong>ability. The project is still ongo<strong>in</strong>g: In<strong>the</strong> case <strong>of</strong> Vokaribe, <strong>the</strong> core team expressed satisfaction with<strong>the</strong> “process-oriented counsel<strong>in</strong>g” <strong>and</strong> <strong>the</strong> practical technical<strong>in</strong>put. They also feel that this project <strong>of</strong>fers a different type <strong>of</strong>support to that <strong>of</strong> previous projects, where certa<strong>in</strong> goals establishedby <strong>the</strong> donor organizations had to be accomplished.In this case, <strong>the</strong> team perceives that <strong>the</strong> coach<strong>in</strong>g process <strong>in</strong>volvesquestion<strong>in</strong>g essential elements (like visions <strong>and</strong> goals)69Barié & Legatis 2014.70Patricia Rendón, ProjectManager, Vokaribe, Colombia.71Peter Deselaers, ProjectManager, Research <strong>and</strong> Development,DW Akademie, Germany.72Andreas Postrach, Coord<strong>in</strong>ator,German Association for <strong>the</strong>Intag region.73Fröhlich et al. 2012, 1.74Ernesto Lamas, Found<strong>in</strong>gmember <strong>of</strong> Radio Tribu,Buenos Aires, Argent<strong>in</strong>a.75Dietz 2013.76Peter Deselaers, Project Manager,Research <strong>and</strong> Development,DW Akademie, Germany.77Roberto Durette, DirectorGeneral Radio Pio XII <strong>in</strong> Bolivia.Edition DW Akademie In <strong>the</strong> Service <strong>of</strong> <strong>the</strong> Public 241
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PrefacePrefaceA mouthpiece of gover
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Part I: Developing Public Service M
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Part I IntroductionSo the evolution
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Part I Introductionand that this ha
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Part I IntroductionConsequently Ham
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AppendixReferencesACT et al. (2004)
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Part I Definitions and ConceptsTran
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The Strategic ModelPolitical and le
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Research QuestionsTo sum up we now
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Part II Afghanistan: Reform Fear, L
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AppendixReferencesBertelsmann Found
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Part II Namibia: Multilingual Conte
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In sum, media development actors sh
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Authors292
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Priya EsselbornPriya Esselborn is t
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About UsDW Akademie is Germany’s