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Part II Mongolia: Achievements Through Public Service Capacity Build<strong>in</strong>gMongolia: Achievements Through Public Service Capacity Build<strong>in</strong>gIn n<strong>in</strong>e years <strong>of</strong> <strong>transformation</strong>, Mongolian National Broadcaster (MNB) has undergone a change process with significantachievements. The decisive factor for this support was <strong>the</strong> cont<strong>in</strong>uous <strong>and</strong> long-term collaboration – <strong>in</strong> particular with RadioSweden, funded by <strong>the</strong> Swedish development agency SIDA – which was systematically planned <strong>and</strong> attuned to everyday challenges.DW Akademie has been active here s<strong>in</strong>ce 2011. All stakeholders po<strong>in</strong>t out <strong>the</strong> great importance <strong>of</strong> <strong>the</strong> collaboration with<strong>in</strong>ternational development experts <strong>and</strong> organizations which fuel <strong>and</strong> accelerate MNB’s <strong>transformation</strong> process. Today, despitepersist<strong>in</strong>g problems, numerous MNB journalists have reached a basic level <strong>of</strong> pr<strong>of</strong>essionalism. What rema<strong>in</strong>s to be done <strong>in</strong> particularis to build capacity at <strong>the</strong> management level. MNB fulfils important <strong>public</strong> <strong>service</strong> broadcast<strong>in</strong>g <strong>functions</strong>: It provides<strong>the</strong> Mongolian society with diverse programm<strong>in</strong>g <strong>of</strong> national coverage which gives a voice to different parts <strong>of</strong> society. Despite<strong>in</strong>creas<strong>in</strong>g competition from commercial rivals, it is still <strong>the</strong> broadcaster with <strong>the</strong> best rat<strong>in</strong>gs <strong>and</strong> highest credibility among <strong>the</strong>population. For <strong>the</strong> empowerment <strong>of</strong> <strong>the</strong> most vulnerable <strong>in</strong> society, MNB plays an important role. The improvements achieveddur<strong>in</strong>g MNB’s <strong>transformation</strong> process so far prove that <strong>the</strong> efforts made by <strong>the</strong> different actors were <strong>and</strong> will be worth it. In Mongolia,<strong>the</strong>re are no real alternatives to well-function<strong>in</strong>g <strong>public</strong> <strong>service</strong> <strong>media</strong>.In order to underst<strong>and</strong> <strong>the</strong> particular situation <strong>of</strong> <strong>the</strong> <strong>public</strong><strong>service</strong> broadcaster Mongolian National Broadcaster (MNB), abrief overview <strong>of</strong> Mongolia’s most important characteristics,its <strong>media</strong> l<strong>and</strong>scape <strong>and</strong> <strong>the</strong> status <strong>of</strong> <strong>the</strong> <strong>media</strong> organizationshould be given.Mongolia – A Brief OverviewMongolia is a country <strong>of</strong> superlatives: With its population <strong>of</strong>around 2.8 million 1 people liv<strong>in</strong>g on a surface area <strong>of</strong> nearly1.6 million 2 square kilometers, Mongolia is not only among<strong>the</strong> largest <strong>countries</strong> <strong>of</strong> <strong>the</strong> world, but also <strong>the</strong> least denselypopulated one. Ano<strong>the</strong>r Mongolian superlative is its extremeclimate, with very hot summers <strong>and</strong> extremely cold w<strong>in</strong>ters.The capital Ulan Bator (or: Ulaanbaatar) is <strong>the</strong> coldest nationalcapital <strong>in</strong> <strong>the</strong> world with January temperatures as low as -40°C<strong>and</strong> an average annual temperature <strong>of</strong> -2.4°C. 3 Almost half <strong>of</strong> allMongolians live <strong>in</strong> <strong>the</strong> capital which has a population <strong>of</strong> morethan 1.2 million people. 4 The rest <strong>of</strong> <strong>the</strong> country is divided <strong>in</strong>to21 prov<strong>in</strong>ces, <strong>the</strong> so-called aimags. The Mongolian populationis fairly homogenous: With 85%, <strong>the</strong> Khalkh or Mongolian are<strong>the</strong> largest ethnicity, followed by <strong>the</strong> Kazakh (7%). The rema<strong>in</strong><strong>in</strong>g(8%) are divided <strong>in</strong>to small groups with <strong>the</strong> major l<strong>in</strong>guisticm<strong>in</strong>orities be<strong>in</strong>g Kazakhs <strong>and</strong> Tuva-speak<strong>in</strong>g Tsaatans. 5 O<strong>the</strong>rgroups speak vary<strong>in</strong>g dialects <strong>of</strong> Mongolian. Fur<strong>the</strong>r, <strong>the</strong>re aresmall clusters <strong>of</strong> Ch<strong>in</strong>ese <strong>and</strong> Russian residents. 6As <strong>in</strong> many o<strong>the</strong>r <strong>countries</strong>, <strong>in</strong> Mongolia <strong>the</strong> breakdown<strong>of</strong> <strong>the</strong> Soviet Union <strong>in</strong>itiated a democratic revolution <strong>in</strong> <strong>the</strong>1990s. This led to a multi-party system, 7 a new constitutionthat was adopted <strong>in</strong> 1992 as well as transition to a marketeconomy. Today, Mongolia has a number <strong>of</strong> political parties,<strong>the</strong> most powerful <strong>of</strong> which are <strong>the</strong> Mongolian People’s Party(MPP) <strong>and</strong> <strong>the</strong> Democratic Party (DP). The MPP 8 formed <strong>the</strong>government <strong>of</strong> <strong>the</strong> country from 1921 to 1996 – <strong>in</strong> a one-partysystem until 1990 – <strong>and</strong> from 2000 to 2004. Dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>terviewsconducted for this study 9 several <strong>in</strong>terviewees assertedthat Mongolia is still <strong>in</strong> <strong>the</strong> process <strong>of</strong> democratization <strong>and</strong>that <strong>the</strong> political education <strong>of</strong> <strong>the</strong> population is still weak. Thecitizens nei<strong>the</strong>r have sufficient underst<strong>and</strong><strong>in</strong>g <strong>of</strong> democracynor awareness <strong>of</strong> <strong>the</strong>ir rights. 10 As reasons for this, both <strong>the</strong> nomadicroots <strong>and</strong> traditions <strong>of</strong> <strong>the</strong> Mongolian society <strong>and</strong> <strong>the</strong>communist era are mentioned. Accord<strong>in</strong>g to <strong>the</strong> World Bank,a quarter <strong>of</strong> Mongolia’s population are still nomadic herders. 11In <strong>the</strong> last two decades, an <strong>in</strong>creas<strong>in</strong>gly affluent Mongolianmiddle class has emerged. However, wealth is distributed unequally<strong>and</strong> especially <strong>the</strong> disparities between <strong>the</strong> urban <strong>and</strong><strong>the</strong> rural population are stagger<strong>in</strong>g.Media L<strong>and</strong>scapeThe disparities between <strong>the</strong> urban centers – especially <strong>the</strong>capital – <strong>and</strong> <strong>the</strong> rural prov<strong>in</strong>ces are <strong>in</strong>herent <strong>in</strong> <strong>the</strong> Mongolian<strong>media</strong> system as well. While <strong>the</strong> newly-ga<strong>in</strong>ed freedom <strong>in</strong><strong>the</strong> 1990s led to a <strong>media</strong> boom <strong>in</strong> <strong>the</strong> capital, not much haschanged <strong>in</strong> <strong>the</strong> countryside. Accord<strong>in</strong>g to <strong>the</strong> latest report(2013) by <strong>the</strong> Mongolian NGO Press Institute, 12 <strong>the</strong>re are 555<strong>media</strong> outlets operat<strong>in</strong>g on a regular basis <strong>in</strong> Mongolia. 13 In2012, <strong>the</strong>re were 135 newspapers, 99 magaz<strong>in</strong>es, 84 radio stations(77 are FM stations), 166 television channels <strong>and</strong> 68 <strong>in</strong>for-1NSO 2014.2UN Data 2014.3White, January 9, 2013.4UBstat 2012.5Ziyasheva 2007, 4.6MRG 2005.7Today, Mongolia’s politicalsystem can be described asa parliamentary re<strong>public</strong>.8The MPP was known as <strong>the</strong>People’s Revolutionary Partybetween 1921 <strong>and</strong> 2010.9For <strong>the</strong> purpose <strong>of</strong> this study, n<strong>in</strong>e<strong>in</strong>terviews with different peoplewere conducted <strong>in</strong> Ulan Bator<strong>in</strong> January 2014. Among <strong>the</strong><strong>in</strong>terviewees were representativesfrom Mongolian National Broadcaster(journalists, adm<strong>in</strong>istration<strong>and</strong> management level),representatives from differentNGOs, researchers, a blogger aswell as a former <strong>and</strong> a currentmember <strong>of</strong> <strong>the</strong> National Council.The <strong>in</strong>terviews lasted betweenone <strong>and</strong> two hours.10Zanaa Jurmed, Director <strong>of</strong> <strong>the</strong>Centre for Citizens’ Alliance.11World Bank 2013.12The Press Institute is <strong>the</strong> only<strong>in</strong>dependent NGO that monitors<strong>the</strong> Mongolian <strong>media</strong> l<strong>and</strong>scaperegularly.13Press Institute 2013, 2.Edition DW Akademie In <strong>the</strong> Service <strong>of</strong> <strong>the</strong> Public 97