However, thanks to <strong>the</strong> <strong>in</strong>put <strong>of</strong> experts (provided by Internews<strong>and</strong> o<strong>the</strong>rs), via f<strong>in</strong>ancial assessment <strong>and</strong> consultancies, OTRKis <strong>in</strong> a better position to negotiate its case with <strong>the</strong> m<strong>in</strong>istries<strong>and</strong> work towards more autonomy <strong>in</strong> <strong>the</strong> budget plann<strong>in</strong>g.Gaps are occasionally filled with <strong>the</strong> help <strong>of</strong> <strong>in</strong>ternationaldonors. The broadcaster has recently managed to attract agrant <strong>of</strong> US$ 800,000 from <strong>the</strong> Japanese government, to beused to upgrade <strong>the</strong>ir technical facilities <strong>in</strong> <strong>the</strong> move towardsdigitalization. In general, aside from <strong>the</strong> state budget, <strong>the</strong> o<strong>the</strong>rma<strong>in</strong> revenue source is advertis<strong>in</strong>g. The outlet’s InternationalRelations <strong>and</strong> Protocol Department is very active <strong>in</strong> explor<strong>in</strong>galternative revenue sources <strong>and</strong>, apart from look<strong>in</strong>g for partners<strong>and</strong> grants, it established a PR section three months agowhich is work<strong>in</strong>g, for example, to boost <strong>the</strong>ir <strong>public</strong> pr<strong>of</strong>ile <strong>and</strong>raise <strong>the</strong>ir value as an advertis<strong>in</strong>g partner. Some rebr<strong>and</strong><strong>in</strong>gwork is be<strong>in</strong>g done s<strong>in</strong>ce <strong>the</strong> head <strong>of</strong> <strong>the</strong> department felt that<strong>the</strong>ir most popular logos, such as that for <strong>the</strong> Kids’ Channel,were be<strong>in</strong>g widely misused. 75The advertis<strong>in</strong>g <strong>in</strong>dustry <strong>in</strong> general <strong>in</strong> Kyrgyzstan is underdeveloped,<strong>and</strong> so whilst it is also a source <strong>of</strong> <strong>in</strong>come, it’snei<strong>the</strong>r sizeable nor dependable. It is poorly regulated, <strong>the</strong>only restrictions under <strong>the</strong> Advertis<strong>in</strong>g Act be<strong>in</strong>g that “advertis<strong>in</strong>gvolumes should not exceed 20% <strong>of</strong> airtime <strong>and</strong> 20% <strong>of</strong>newspaper space.” 76 These regulations are nei<strong>the</strong>r monitored,nor are violations sanctioned. OTRK’s ma<strong>in</strong> TV channel has advertis<strong>in</strong>gblocks <strong>of</strong> 5 or 6 m<strong>in</strong>utes, once every two hours for<strong>the</strong> larger part <strong>of</strong> <strong>the</strong> day, <strong>the</strong>n ris<strong>in</strong>g to half-hourly or hourly<strong>in</strong>tervals dur<strong>in</strong>g even<strong>in</strong>g peak view<strong>in</strong>g times. With a total <strong>of</strong>17.5 hours <strong>of</strong> airtime daily, <strong>the</strong>ir advertis<strong>in</strong>g volume on <strong>the</strong>primary channel stays with<strong>in</strong> prescribed limits. It is perhapsworth not<strong>in</strong>g that <strong>the</strong> Jo<strong>in</strong>t Media Committee has had enormoussuccess <strong>in</strong> both establish<strong>in</strong>g <strong>the</strong> worth <strong>of</strong> <strong>the</strong> country’sadvertis<strong>in</strong>g market <strong>and</strong> help<strong>in</strong>g it to realise its potential <strong>and</strong>exp<strong>and</strong> rapidly. 77News programm<strong>in</strong>g is at <strong>the</strong> heart <strong>of</strong> OTRK’s value withaudiences: Focus groups set up by <strong>the</strong> Jo<strong>in</strong>t Media Committee,with <strong>the</strong> help <strong>of</strong> USAID <strong>and</strong> Internews, established that by<strong>and</strong> large, audiences like <strong>the</strong> news <strong>and</strong> agree that <strong>the</strong> quality<strong>of</strong> news programm<strong>in</strong>g with regard to report<strong>in</strong>g <strong>and</strong> politicalbalance is improv<strong>in</strong>g. 78 There are concerns about <strong>the</strong> extent<strong>of</strong> regional coverage, <strong>and</strong> about <strong>the</strong> quality <strong>of</strong> report<strong>in</strong>g. Accord<strong>in</strong>gto one <strong>in</strong>terviewee, <strong>the</strong>re are major <strong>in</strong>consistencies<strong>in</strong> <strong>the</strong> quality <strong>of</strong> <strong>the</strong> programs, <strong>and</strong> still too many <strong>in</strong>stances<strong>of</strong> items be<strong>in</strong>g repeated a day later, items be<strong>in</strong>g <strong>in</strong>sufficientlyresearched, with only one source, <strong>and</strong> so on. But this, she felt,was down to poor management, <strong>the</strong> head <strong>of</strong> news programm<strong>in</strong>gbe<strong>in</strong>g an excellent journalist but an <strong>in</strong>sufficiently experiencedmanager. Management, she <strong>in</strong>sisted, is an area that stillrequires particular attention, <strong>in</strong> <strong>the</strong> newsroom as elsewhere. 79Perception, Participation <strong>and</strong> Public EngagementCivil society <strong>in</strong> general <strong>in</strong> Kyrgyzstan is very supportive <strong>of</strong> <strong>the</strong><strong>media</strong> <strong>and</strong> guards basic rights such as freedom <strong>of</strong> expressionjealously. There are numerous <strong>media</strong> watchdog organizations<strong>and</strong> journalists’ associations, <strong>the</strong>re is a <strong>media</strong> ombudsman,<strong>and</strong> various forms <strong>of</strong> legal help for journalists, although a decrease<strong>in</strong> <strong>the</strong> availability <strong>of</strong> aid <strong>and</strong> <strong>the</strong> number <strong>of</strong> donors <strong>in</strong>recent years means many NGOs are struggl<strong>in</strong>g to f<strong>in</strong>d fund<strong>in</strong>g.Also, onl<strong>in</strong>e <strong>in</strong>formation about <strong>the</strong> activities <strong>of</strong> <strong>media</strong> NGOsseems to show, accord<strong>in</strong>g to observers, that “almost all <strong>of</strong> <strong>the</strong>iractivities take place <strong>in</strong> <strong>the</strong> regions.” 80 Onl<strong>in</strong>e-based organizations<strong>in</strong> particular become very vocal if <strong>media</strong> freedoms lookthreatened by state <strong>in</strong>terference – which happens <strong>of</strong>ten. 81 Thelack <strong>of</strong> organization, however, sometimes makes civil societygroups vulnerable to political <strong>in</strong>fluence. The livel<strong>in</strong>ess <strong>of</strong> <strong>public</strong>debate – on all societal issues, not just perta<strong>in</strong><strong>in</strong>g to <strong>media</strong> –is greatly supported by <strong>the</strong> robustness <strong>and</strong> ready availability<strong>of</strong> onl<strong>in</strong>e platforms.Audiences tend to welcome opportunities to vocalize<strong>the</strong>ir wishes <strong>and</strong> expectations, rare as <strong>the</strong>se are, <strong>and</strong> <strong>the</strong>re isno lack <strong>of</strong> feedback: Quite early on, town-hall meet<strong>in</strong>gs betweencitizens <strong>and</strong> <strong>the</strong> staff <strong>of</strong> OTRK were organized with <strong>the</strong><strong>media</strong>tion <strong>of</strong> Internews. OTRK has an audience feedback section,fed partly through a <strong>public</strong> reception area on <strong>the</strong> groundfloor <strong>of</strong> <strong>the</strong> build<strong>in</strong>g itself, where members <strong>of</strong> <strong>the</strong> <strong>public</strong> c<strong>and</strong>eliver compla<strong>in</strong>ts <strong>and</strong> o<strong>the</strong>r feedback <strong>in</strong> person, partly bya telephone system, <strong>and</strong> partly via onl<strong>in</strong>e platforms such asTwitter <strong>and</strong> Facebook. The onl<strong>in</strong>e feedback <strong>in</strong> particular hasbeen hugely improved, with <strong>in</strong>put from an expert: BektourIskender <strong>of</strong> Kloop Media was sent <strong>in</strong> (an <strong>in</strong>tervention <strong>in</strong>itiatedby Internews) to tra<strong>in</strong> OTRK editors <strong>in</strong> <strong>the</strong> effective use<strong>of</strong> <strong>the</strong>ir Facebook <strong>and</strong> Twitter accounts <strong>and</strong> o<strong>the</strong>r onl<strong>in</strong>e facilities,which were already <strong>in</strong> place but languish<strong>in</strong>g unusedthrough lack <strong>of</strong> both expertise <strong>and</strong> <strong>in</strong>terest. And <strong>the</strong> feedbackdoesn’t simply get ‘filed,’ it is acted upon: <strong>in</strong> an <strong>of</strong>t-cited example,dur<strong>in</strong>g <strong>the</strong> Sochi W<strong>in</strong>ter Olympics, <strong>the</strong> broadcaster’s twocommentators (one for Russian <strong>and</strong> one for Kyrgyz) were veryquickly replaced when compla<strong>in</strong>ts about <strong>the</strong>ir delivery (tooslow, not pr<strong>of</strong>essional enough) began to pile up, <strong>in</strong> particularon <strong>the</strong> Facebook page. New commentators were put <strong>in</strong> place,<strong>the</strong> audience response was positive, <strong>and</strong> <strong>the</strong> whole episodewas highlighted <strong>in</strong> local newspapers as an example <strong>of</strong> goodbroadcast<strong>in</strong>g practice. 82Audience <strong>and</strong> market research is still very underdeveloped<strong>in</strong> Kyrgyzstan, although <strong>the</strong> Jo<strong>in</strong>t Media Committee is mak<strong>in</strong>ghuge progress <strong>in</strong> this area with <strong>the</strong> help <strong>of</strong> USAID. What rat<strong>in</strong>gs<strong>in</strong>formation <strong>the</strong>re is shows that <strong>public</strong> radio Yntymak isvery popular <strong>in</strong> <strong>the</strong> south <strong>of</strong> <strong>the</strong> country <strong>and</strong> widely listened to.Osh-based ElTR is also <strong>the</strong> ma<strong>in</strong> TV channel <strong>in</strong> <strong>the</strong> south, whereit is primarily based, <strong>and</strong> is <strong>the</strong> second TV broadcaster on <strong>the</strong>overall rat<strong>in</strong>gs list. 83 Accord<strong>in</strong>g to its own testimony, this is notso much due to quality as to technical issues, ma<strong>in</strong>ly transmissionproblems. Its response to feedback is limited, <strong>in</strong> <strong>the</strong> DG’swords, because it is “currently more focused on content.” 8460
Part II Kyrgyzstan: Advancements <strong>in</strong> a Media-Friendly EnvironmentPublic Service: General FunctionsThe underst<strong>and</strong><strong>in</strong>g <strong>of</strong> <strong>public</strong> <strong>service</strong> <strong>functions</strong> may very wellhelp to establish a clearer <strong>in</strong>dication <strong>of</strong> how <strong>and</strong> <strong>in</strong> which fieldsthis <strong>transformation</strong> can best progress. Therefore, <strong>the</strong> studywill take a look at <strong>the</strong> general <strong>functions</strong> <strong>of</strong> <strong>public</strong> <strong>service</strong> <strong>media</strong>,<strong>in</strong> particular how well OTRK (<strong>and</strong> <strong>the</strong> o<strong>the</strong>r <strong>public</strong> <strong>media</strong>outlets) are actually deliver<strong>in</strong>g <strong>the</strong>se <strong>public</strong> goods.Creat<strong>in</strong>g a Public SphereThe assessment <strong>of</strong> OTRK’s program quality, particularly <strong>of</strong>news, is widely varied. General program content, certa<strong>in</strong>ly on<strong>the</strong> ma<strong>in</strong> TV channel, is rated highly by certa<strong>in</strong> segments <strong>of</strong><strong>the</strong> population (with <strong>the</strong> exception that a regular gripe is <strong>the</strong>lack <strong>of</strong> Kyrgyz soaps). The general op<strong>in</strong>ion seems to be that<strong>the</strong> younger generation tends to turn to <strong>the</strong> Russian channelsfor better-made enterta<strong>in</strong>ment programs <strong>and</strong> talk shows, <strong>and</strong>s<strong>in</strong>ce cable access is widespread <strong>and</strong> cheap, “most consumershave access to Russian-language channels.” 85 News is moreharshly judged, even by those segments <strong>of</strong> <strong>the</strong> populationwho cite OTRK as <strong>the</strong>ir primary source <strong>of</strong> <strong>in</strong>formation (rat<strong>in</strong>gsshow <strong>the</strong> OTRK news programs to be <strong>the</strong> most popular). 86 It isfelt to be unbalanced, too one-sided, <strong>and</strong> not current enough.There are people with<strong>in</strong> OTRK who will <strong>in</strong>sist that <strong>the</strong> broadcaster’snews programs are entirely unbiased with no governmentcontrol whatsoever, but few really believe this. Onesource with<strong>in</strong> OTRK who wished to rema<strong>in</strong> unnamed blamed<strong>the</strong> lack <strong>of</strong> progress or improvement on ag<strong>in</strong>g, unprogressivemanagement, <strong>and</strong> partially blamed partners <strong>and</strong> donors fornot mak<strong>in</strong>g a greater effort to <strong>in</strong>fluence policy <strong>and</strong> managementstructures. 87 But it must also be said that so far, journalistsat OTRK do not make full use <strong>of</strong> <strong>the</strong> potential that pressfreedom <strong>in</strong> <strong>the</strong>ir country holds.On <strong>the</strong> plus side, Kloop Media make a bullet<strong>in</strong> style newsprogram which is broadcast by OTRK <strong>and</strong> say that so far ithas been broadcast uncensored, despite occasional criticalcontent. 88 OTRK is one <strong>of</strong> <strong>the</strong> very few outlets which providean <strong>in</strong>ternational news segment, rely<strong>in</strong>g on material from <strong>the</strong>BBC here. They also have a slot from parliament, where parliamentarydebate is broadcast live – <strong>the</strong> tim<strong>in</strong>g <strong>of</strong> this programseems to be irregular but on average about once a week. 89Then <strong>the</strong>re is Inconvenient Questions, a Radio Azattyk (RadioFree Europe/Radio Liberty) political talk show rebroadcast byOTRK (on TV). Radio Azattyk’s website says this program reachesone <strong>in</strong> four Kyrgyz viewers every week <strong>and</strong> is “consideredamong <strong>the</strong> best programs on Kyrgyz national television.” 90Observation tends to confirm this. The program has been runn<strong>in</strong>gs<strong>in</strong>ce 2008. However, <strong>in</strong> March 2010, Azattyk was brieflytaken <strong>of</strong>f air <strong>and</strong> prevented from rebroadcast<strong>in</strong>g via o<strong>the</strong>r stations– observers thought probably because <strong>of</strong> InconvenientQuestions, although f<strong>in</strong>ancial reasons were given (closet censorship).After <strong>the</strong> events <strong>of</strong> April 2010, all restrictions werelifted. Old <strong>edition</strong>s <strong>of</strong> <strong>the</strong> program – dat<strong>in</strong>g back to 2010 <strong>and</strong>2011 – can be found on YouTube, where Azattyk has an account.Aside from <strong>the</strong> questionable balance with<strong>in</strong> OTRK’s news <strong>and</strong>political programm<strong>in</strong>g, <strong>the</strong> o<strong>the</strong>r ma<strong>in</strong> problem dogg<strong>in</strong>g newsproduction is <strong>the</strong> lack <strong>of</strong> regional content. There are seven regionalstudios/<strong>of</strong>fices (<strong>the</strong> widest regional distribution <strong>of</strong> anyKyrgyz broadcaster) 91 <strong>and</strong> a limited network <strong>of</strong> both own correspondents<strong>and</strong> str<strong>in</strong>gers, but it doesn’t seem that <strong>the</strong>y getmuch to do, ma<strong>in</strong>ly leap<strong>in</strong>g <strong>in</strong>to action if government politiciansvisit <strong>the</strong> region. Accord<strong>in</strong>g to <strong>the</strong> head <strong>of</strong> <strong>the</strong> InternationalRelations department, aside from <strong>the</strong> regional bureaus<strong>the</strong>re is also a ‘mobile studio,’ <strong>in</strong> a bus, which does a tour <strong>of</strong>all <strong>the</strong> regions twice a year <strong>and</strong> produces talk shows with localpoliticians – <strong>the</strong> result<strong>in</strong>g production is a popular programknown as Oi-ordo (Bra<strong>in</strong>storm Battle). 92 The mobile studio isalso used with<strong>in</strong> Bishkek to cover live events such as concerts,operas, <strong>and</strong> similar happen<strong>in</strong>gs. And yet audience feedbackstill <strong>in</strong>dicates that <strong>the</strong>re is simply not enough coverage <strong>of</strong> regionalaffairsThe o<strong>the</strong>r PSM, ElTR, provides some th<strong>in</strong>gs that OTRK doesnot provide. It has a strong heritage <strong>and</strong> culture focus <strong>and</strong> ismore highly regarded <strong>in</strong> <strong>the</strong> south. It rates <strong>public</strong> educationhighly <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong>s reasonably good audience relationships.But ElTR is still quite prov<strong>in</strong>cial <strong>and</strong> it is underf<strong>in</strong>anced, itsmanagement structures are underdeveloped, <strong>and</strong> development<strong>of</strong> program content is slow mov<strong>in</strong>g.The Director General <strong>of</strong> ElTR, Sultan Zhumagulov, speakswith some pride <strong>of</strong> <strong>the</strong> fact that his was a presidential appo<strong>in</strong>tment,not a Supervisory Board decree <strong>and</strong> that <strong>the</strong>refore he ismerely “act<strong>in</strong>g” Director General <strong>and</strong> has yet to be approved <strong>in</strong><strong>of</strong>fice by <strong>the</strong> Board – but that he has been given full power by<strong>the</strong> President to take any action necessary for <strong>transformation</strong>.He speaks <strong>of</strong> <strong>the</strong> President’s conviction that all <strong>media</strong>, local oro<strong>the</strong>rwise, should work accord<strong>in</strong>g to <strong>in</strong>ternational st<strong>and</strong>ards75Meerim Asanaly, Head <strong>of</strong> InternationalRelations <strong>and</strong> ProtocolDepartment, OTRK.76IREX 2013.77IREX 2014, 262.78Mar<strong>in</strong>a Kydyralieva, Jo<strong>in</strong>t MediaCommittee ( found<strong>in</strong>g member),advisor to Director General ElTR.79Cor<strong>in</strong>a Cepoi, Project Director,Internews Bishkek80IREX 2014, 264.81Bektour Iskender, Kloop MediaFoundation ( found<strong>in</strong>g member).82Meerim Asanaly, Head <strong>of</strong> InternationalRelations <strong>and</strong> ProtocolDepartment, OTRK – this examplewas cited by several <strong>in</strong>terviewees.83IREX 2014, 250.84Sultan Zhumagulov, DirectorGeneral ElTR.85IREX 2014, 259.86Mar<strong>in</strong>a Kydyralieva, Jo<strong>in</strong>t MediaCommittee ( found<strong>in</strong>g member),advisor to Director General ElTR.87Employee, International RelationsDepartment, OTRK.88Bektour Iskender, Kloop MediaFoundation ( found<strong>in</strong>g member).89Employee, International RelationsDept., OTRK.90Radio Free Europe/ Radio Liberty2013.91Employee International RelationsDepartment, OTRK; <strong>in</strong>formationprovided via email on March 21,2014.92Meerim Asanaly, Head <strong>of</strong> InternationalRelations <strong>and</strong> ProtocolDepartment, OTRK.Edition DW Akademie In <strong>the</strong> Service <strong>of</strong> <strong>the</strong> Public 61
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PrefacePrefaceA mouthpiece of gover
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- Page 34: Research QuestionsTo sum up we now
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Part II Mongolia: Achievements Thro
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Part II Mongolia: Achievements Thro
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Part II Mongolia: Achievements Thro
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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Part II Moldova: Slow but Successfu
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08Myanmar: New Media Freedom, New T
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them Shan, Kayin, Rakhine, Mon, Chi
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The newly launched NRC, broadcast f
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Even though the constitution can be
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population is estimated to live bel
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important that MRTV is reflecting M
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Status of Myanmar Radio and Televis
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General Functions I: Political Sphe
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Part II Myanmar: New Media Freedom,
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Part II Myanmar: New Media Freedom,
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Part III Serbia: Two Very Different
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Characteristics Status Changes and
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Function B92 RTS Comment/Conclusion
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International Media Development Par
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Part III Serbia: Two Very Different
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Part III Nigeria: Freedom Radio, an
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Part III Nigeria: Freedom Radio, an
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Part III Nigeria: Freedom Radio, an
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Part III Nigeria: Freedom Radio, an
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Nonetheless, whilst the outlet prid
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Status of Freedom Radio Muryar Jama
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Characteristics Status Changes and
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General Functions II: IntegrationFu
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AppendixReferencesAgbakwuru, JohnBo
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11Nepal: Radio Sagarmatha,an Asian
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Today, there are over 250 community
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- To educate the masses in issues o
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The methods that were applied to de
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Despite its mission statement, many
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news, Radio Sagarmatha has subscrib
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- One big issue is financial sustai
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Status of Radio SagarmathaCharacter
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Characteristics Status Changes/Adva
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General Functions II: IntegrationFu
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PartnerAim of the cooperation(e.g.,
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AppendixReferencesACORAB - Associat
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Real Clear Politics (March 29, 2011
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12Bolivia, Colombia, Ecuador:Three
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Culturally, Latin America is seen a
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In contrast, the second sector, com
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cial capitals, Oruro and Cochabamba
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CORAPE. There is an institutional a
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With regard to Vokaribe, no systema
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of community radio and establishing
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oadcasters emerge as a collective a
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A second field should be the streng
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Status of Radio Pio XII, Vokaribe a
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Characteristics Radio Pio XII, Sigl
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Characteristics Radio Pio XII, Sigl
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General Functions I: Political Sphe
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General Functions II: IntegrationFu
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International Media Development Par
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AppendixReferencesAdlatina.com (Feb
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List of InterviewsAcosta, Ana Marí
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Part IV: The Way Forward13Organizat
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Thus, the range spans from the phys
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In the steering committee mentioned
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The change process is intended to s
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Part Project 3: Restructuring of NH
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SteeringThe complexity of the proce
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often also serves the purpose of en
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Conclusions and Recommendations278
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Based on these considerations we di
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Namibia the state broadcaster under
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ening of identity, cultural cohesio
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support for Radio Pio XII in Bolivi
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This list of possible solutions and
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In sum, media development actors sh
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Priya EsselbornPriya Esselborn is t
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