edition-dw-akademie-in-the-service-of-the-public-functions-and-transformation-of-media-in-developing-countries-pdf

Part Project 3: Restructuring of NHB’s AdministrationPriority Subject Goal Milestones Days1stElimination ofsuperfluous administrativeproceduresEfficient administrationprocedures are set up,guaranteeing accountabilityand flexibility inequal measure– List of identified procedures– Definition of alternatives– Approval– Forms, instructions up to date202ndDetermine personnelrequirementsNHB has a personnellevel in accordancewith the broadcastingmandate and thefinancial resources– Personnel review– Target/actual comparison– Implementation plan– Severance plan903rdAppointment schemeand descriptionsNHB has an instrumentfor intelligent personnelrequirement planning– Appointment scheme is completed– job and task descriptions are completed604thDefinition ofcontribution marginsand cost centersNHB has an efficientinstrument for financialcontrol of theorganization– Cost center plan– Training staff - new IT system2005thDrawing up of HRconcepts– Concept PD– Concept Leadership– Personnel selection40Members of the project group:– Expert consultant– Head of administration (periodically)– Department heads in administration– One staff member each per department– Temporarily: resource personsSteering:– Meetings of project group: weekly– Reporting to steering committee:Head and expert consultant– Head is member of the steering committee– WGs as requiredAnd concerning the last important items which are part ofpreparation: the management is in charge of drawing up a resourceand communication plan (if required with support fromthe consultants).In the third year, new part projects are defined (amongthem a part project “Mission Statement” to reflect the broadcaster’schanged identity).ChangeFor the official start of the transformation process, we carryout a kick-off workshop at NHB. The top of the organization,the consultants and the representatives of the supervisorybodies present the change project to the entire staff. Thisworkshop has a duration of no more than two hours. Importantis that a) the employees realize that the process is investedwith power and that b) the overall process, but especially thepart projects, take shape.During the kick-off workshopThe implementation of the part projects is presented withstarting point, goals, major contents, and milestones as well asthe people involved.The consultant system introduces itself, explains the interiordynamics of the transformation process, and sets forththe steering and decision structures. As part of crisis management,the consultants point out the tension field between participationand decisive power, in order to give possibly emergingconflicts concerning creative leeway a direction already atthis point.272