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edition-dw-akademie-in-the-service-of-the-public-functions-and-transformation-of-media-in-developing-countries-pdf

edition-dw-akademie-in-the-service-of-the-public-functions-and-transformation-of-media-in-developing-countries-pdf

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<strong>of</strong>ten also serves <strong>the</strong> purpose <strong>of</strong> ensur<strong>in</strong>g that noth<strong>in</strong>gactually does change, accord<strong>in</strong>g to <strong>the</strong> motto: Let’schange everyth<strong>in</strong>g so everyth<strong>in</strong>g stays <strong>the</strong> same.– Or <strong>the</strong> result is that <strong>in</strong>stead <strong>of</strong> be<strong>in</strong>g permanently overloaded,<strong>the</strong> organization turns out to be constantly underchallenged.In any case, a change process will hardlybe susta<strong>in</strong>able that way. As a test <strong>of</strong> motivation, expect<strong>in</strong>gan appropriate own share should contribute towardshedg<strong>in</strong>g <strong>in</strong> such tendencies. Ano<strong>the</strong>r strategy for <strong>the</strong><strong>in</strong>strumentalization <strong>of</strong> consultation is <strong>the</strong> assimilation<strong>of</strong> <strong>the</strong> consultant system <strong>in</strong>to <strong>the</strong> client system. The borders<strong>of</strong> <strong>the</strong> two systems beg<strong>in</strong> to merge, <strong>and</strong> <strong>in</strong>stead <strong>of</strong>ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> outside perspective, <strong>the</strong> consultant’seyes get used to <strong>the</strong> comfort<strong>in</strong>g view from <strong>in</strong>side.– Sometimes <strong>the</strong> consultants are simply put underpressure. Especially local consultants can be affectedby this, because <strong>in</strong> a structure where everybody knowseverybody, it may be <strong>of</strong> essence to actually “irritate” <strong>the</strong>client system.– Fund outflow pressure: If <strong>the</strong> <strong>transformation</strong> processis f<strong>in</strong>anced with <strong>public</strong> fund<strong>in</strong>g, two fields <strong>of</strong> gravitationoverlap: <strong>the</strong> consultant system on <strong>the</strong> one h<strong>and</strong>,whose <strong>in</strong>tention it is to draw up <strong>the</strong> <strong>transformation</strong>process as clearly as possible from <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g <strong>in</strong> <strong>the</strong>form <strong>of</strong> a structured assignment clarification. On <strong>the</strong>o<strong>the</strong>r h<strong>and</strong>, <strong>the</strong>re is <strong>the</strong> project manager <strong>of</strong> <strong>the</strong> fund<strong>in</strong>gorganization, who wishes to get a clear, b<strong>in</strong>d<strong>in</strong>g overview<strong>of</strong> <strong>the</strong> activities <strong>in</strong> order to assign <strong>the</strong> appropriatef<strong>in</strong>ancial resources. As a consequence, <strong>the</strong> assignmentclarification may be formulated unclearly, <strong>in</strong>creas<strong>in</strong>glyobscur<strong>in</strong>g what <strong>the</strong> client system’s own responsibilitiesshould be. Concomitantly, no exit strategy is agreedupon. It is important as part <strong>of</strong> <strong>the</strong> assignment clarificationto def<strong>in</strong>e work<strong>in</strong>g packages which each constitutea passage, a gate, to <strong>the</strong> next work<strong>in</strong>g package.Both sides thus have <strong>the</strong> option <strong>in</strong> case <strong>of</strong> non-performanceor general dissatisfaction with <strong>the</strong> situation <strong>in</strong><strong>the</strong> change process to back out <strong>of</strong> it.or coach<strong>in</strong>g unit. As part <strong>of</strong> a larger <strong>public</strong>ally fundedproject, a build-up <strong>of</strong> external capacities <strong>in</strong> cooperationwith a university can be considered.– Lobby<strong>in</strong>g work for <strong>the</strong> <strong>transformation</strong> process: Everychange process is a construct which is as complex asit is fragile, subject to a multitude <strong>of</strong> <strong>in</strong>fluences <strong>and</strong>disruptions. This applies to an even greater extent toa <strong>transformation</strong> process, as both <strong>the</strong> general politicallevel <strong>and</strong> <strong>the</strong> level <strong>of</strong> <strong>media</strong> policy are stretched acrossit <strong>in</strong> two layers. In <strong>the</strong> case <strong>of</strong> NHB, we have <strong>the</strong>reforedef<strong>in</strong>ed <strong>the</strong> campaign “NHB - our new PSB” as a partproject. In any case, lobby<strong>in</strong>g work should be a fixed element<strong>of</strong> plann<strong>in</strong>g.ProspectsNo matter how comprehensively a <strong>transformation</strong> process isdef<strong>in</strong>ed at <strong>the</strong> start, it must be clear to everyone <strong>in</strong>volved thatsuch a process costs a lot <strong>of</strong> time <strong>and</strong> money. Besides this, political<strong>in</strong>calculability <strong>and</strong> f<strong>in</strong>ancial restrictions rema<strong>in</strong>. As a result<strong>the</strong> prospects for success are less favorable than for conventionalchange processes. This is why all those <strong>in</strong>volved shouldbe well aware <strong>of</strong> what responsibilities <strong>the</strong>y are assum<strong>in</strong>g. Thisapplies <strong>in</strong> particular to top management also <strong>and</strong> especiallywhen <strong>the</strong> consultancy <strong>service</strong> is provided more or less for freeby an <strong>in</strong>ternational organization for <strong>media</strong> development.– Avoidance <strong>of</strong> dependencies: The client system hasa tendency to become dependent on consultation(avoidance <strong>of</strong> responsibility, <strong>the</strong> consultant is <strong>the</strong> onedo<strong>in</strong>g <strong>the</strong> nasty th<strong>in</strong>gs, etc.). This does not only meanthat <strong>the</strong> consultant system needs to keep an eye out soit can avoid becom<strong>in</strong>g <strong>in</strong>creas<strong>in</strong>gly monopolized. Ra<strong>the</strong>r,this also means that it must work towards becom<strong>in</strong>gsuccessively superfluous. This also <strong>in</strong>cludes that <strong>in</strong>ternal,<strong>and</strong> if required, external consultancy authorityneeds to be built up. Such a build-up can take place bymeans <strong>of</strong> method transfer such as advice to colleagues,mentor<strong>in</strong>g programs or an <strong>in</strong>ternal orientation unit276

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