The project’s ma<strong>in</strong> objective was met: RTS’s news <strong>and</strong> currentaffairs output is now more pr<strong>of</strong>essional (both technical <strong>and</strong>editorial), human <strong>and</strong> more relevant to its audience than priorto BBC Media Action’s <strong>in</strong>tervention. 80 Apart from <strong>the</strong> improvement<strong>of</strong> <strong>the</strong> journalistic content <strong>the</strong> project brought o<strong>the</strong>rsuccesses, such as more effective organisation structures <strong>in</strong><strong>the</strong> newsrooms, a heightened awareness <strong>of</strong> <strong>the</strong> <strong>public</strong> <strong>service</strong>ethos due to management tra<strong>in</strong><strong>in</strong>gs as well as more pr<strong>of</strong>essionalism<strong>and</strong> production <strong>in</strong> RTS’s regional bureaus as a result<strong>of</strong> tra<strong>in</strong><strong>in</strong>g efforts outside Belgrade. 81 Due to <strong>the</strong> aforementionedachievements it can be said that <strong>the</strong> project significantlycontributed to <strong>the</strong> overall success <strong>of</strong> RTS’s <strong>transformation</strong>process. Recently, RTS has received support from <strong>the</strong> EuropeanBroadcast<strong>in</strong>g Union (EBU), which assisted <strong>the</strong> digitalization <strong>of</strong>RTS’s archives <strong>and</strong> provided tra<strong>in</strong><strong>in</strong>g for tra<strong>in</strong>ers at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g<strong>of</strong> 2014. 82 These, however, were smaller projects, <strong>and</strong> currently<strong>the</strong>re are no <strong>in</strong>ternational organizations active <strong>in</strong> RTS.Status <strong>of</strong> <strong>the</strong> Media OrganizationLegal Framework, Governance <strong>and</strong> EthicsThe most important law with regard to <strong>the</strong> Serbian <strong>media</strong>system rema<strong>in</strong>s <strong>the</strong> Broadcast<strong>in</strong>g Law, adopted <strong>in</strong> 2002. Itwas drafted <strong>in</strong> cooperation with national <strong>media</strong> <strong>and</strong> law expertsas well as <strong>in</strong>ternational experts <strong>and</strong> stipulates both <strong>the</strong>overall pr<strong>in</strong>ciples <strong>of</strong> Serbian broadcast<strong>in</strong>g <strong>and</strong> <strong>the</strong> regulation<strong>of</strong> <strong>public</strong> <strong>service</strong> <strong>and</strong> private broadcast<strong>in</strong>g. 83 However, <strong>the</strong> lawis considered outdated <strong>and</strong> currently three new laws for <strong>the</strong>regulation <strong>of</strong> <strong>the</strong> Serbian <strong>media</strong> l<strong>and</strong>scape are be<strong>in</strong>g drafted:<strong>the</strong> Law on Public Information, <strong>the</strong> Law on Electronic Media,<strong>and</strong> <strong>the</strong> Law on Public Service Broadcast<strong>in</strong>g. 84 These laws weredue for ratification by early autumn 2014. They were developedby local as well as EU <strong>and</strong> OSCE hired experts. 85 So far,it is known that a central element <strong>of</strong> <strong>the</strong>se new laws will beprovisions to privatize <strong>the</strong> rema<strong>in</strong><strong>in</strong>g state <strong>media</strong> whichare owned <strong>and</strong> funded ma<strong>in</strong>ly by local municipalities. 86 It isconsidered important that <strong>the</strong> state withdraws from <strong>media</strong>ownership <strong>in</strong> order to ensure <strong>in</strong>dependence <strong>of</strong> <strong>media</strong> outlets.Fur<strong>the</strong>r, <strong>the</strong> new Law on Public Service Broadcast<strong>in</strong>g will conta<strong>in</strong>regulations <strong>of</strong> a new f<strong>in</strong>anc<strong>in</strong>g model for RTS. 87 These newprovisions are urgently needed, s<strong>in</strong>ce currently <strong>the</strong> f<strong>in</strong>anc<strong>in</strong>gis among <strong>the</strong> ma<strong>in</strong> problems hamper<strong>in</strong>g <strong>the</strong> broadcaster’s<strong>transformation</strong> process (see 6.3).The most important topics <strong>of</strong> <strong>the</strong> present Broadcast<strong>in</strong>gLaw are <strong>the</strong> guarantee <strong>of</strong> freedom <strong>of</strong> expression, <strong>the</strong> prohibition<strong>of</strong> censorship <strong>and</strong> all forms <strong>of</strong> <strong>in</strong>terference with <strong>the</strong> work<strong>of</strong> <strong>public</strong> <strong>service</strong> <strong>media</strong>, freedom, pr<strong>of</strong>essionalism, <strong>and</strong> <strong>in</strong>dependence<strong>of</strong> <strong>public</strong> <strong>service</strong> <strong>media</strong> as well as objectivity <strong>and</strong>transparency with regard to license allocation. 88 Moreover, <strong>in</strong>accordance with <strong>the</strong> law, <strong>the</strong> Re<strong>public</strong> Broadcast<strong>in</strong>g Agency(RRA) was established, an <strong>in</strong>dependent organ that controls <strong>and</strong>ensures <strong>the</strong> implementation <strong>of</strong> <strong>the</strong> law, monitors all broadcasters<strong>and</strong> guarantees <strong>the</strong> protection <strong>of</strong> m<strong>in</strong>ors or copyright,among o<strong>the</strong>r th<strong>in</strong>gs.The RRA is also <strong>the</strong> regulatory body <strong>of</strong> RTS; it appo<strong>in</strong>ts RTS’sboard <strong>of</strong> directors. 89 RRA’s most important organ is its council,which consists <strong>of</strong> n<strong>in</strong>e people nom<strong>in</strong>ated both by civil society(universities, church, journalists associations, <strong>and</strong> local<strong>media</strong> NGOs) <strong>and</strong> by <strong>the</strong> state. The c<strong>and</strong>idates need to havepr<strong>of</strong>essional expertise <strong>in</strong> relevant areas; among <strong>the</strong>m are<strong>media</strong> experts, legal experts, economists, <strong>and</strong> eng<strong>in</strong>eers. 90The four civil society sectors <strong>and</strong> <strong>the</strong> regional parliament <strong>of</strong>Vojvod<strong>in</strong>a each nom<strong>in</strong>ate two c<strong>and</strong>idates. Out <strong>of</strong> <strong>the</strong>se tensuggestions, <strong>the</strong> parliament selects five people <strong>and</strong> appo<strong>in</strong>tsthree members itself. These eight members, <strong>in</strong> a next step, determ<strong>in</strong>e<strong>the</strong> n<strong>in</strong>th member – a native <strong>of</strong> <strong>the</strong> Kosovo prov<strong>in</strong>ce,considered by Serbia to be its sou<strong>the</strong>rn prov<strong>in</strong>ce. 91 Generally,<strong>the</strong> legal provisions with regard to RTS’s regulatory body tryto reduce both <strong>the</strong> political <strong>and</strong> <strong>the</strong> economic <strong>in</strong>fluence to am<strong>in</strong>imum: Article 25 prohibits <strong>the</strong> nom<strong>in</strong>ation <strong>of</strong> governmentrepresentatives, deputies, party <strong>of</strong>ficials <strong>and</strong> all persons whopr<strong>of</strong>essionally deal with <strong>the</strong> production or transmission <strong>of</strong><strong>media</strong> content. Fur<strong>the</strong>r, family members <strong>of</strong> <strong>the</strong>se people areexcluded from <strong>the</strong> nom<strong>in</strong>ations. 92However, <strong>the</strong> <strong>in</strong>terviews conducted for this study revealedthat <strong>the</strong> RRA council suffers from significant political <strong>in</strong>fluence.Moreover, <strong>the</strong> <strong>media</strong> researcher Jovanka Matic po<strong>in</strong>tsout that <strong>the</strong> criteria to ensure that <strong>the</strong> council members areexperts are not taken seriously. Matic questions <strong>the</strong> way <strong>the</strong>RRA monitors RTS’s programm<strong>in</strong>g: In its yearly “Report on <strong>the</strong>fulfillment <strong>of</strong> legal <strong>and</strong> programme obligations” 93 <strong>the</strong> controll<strong>in</strong>gagency has repeatedly stated that everyth<strong>in</strong>g is f<strong>in</strong>e except<strong>the</strong> compliance with <strong>the</strong> 10% quota <strong>of</strong> <strong>in</strong>dependent productions.94 Accord<strong>in</strong>g to <strong>the</strong> <strong>media</strong> researcher <strong>the</strong> problem istw<strong>of</strong>old: First, <strong>the</strong> RRA is not critical enough, e.g., regard<strong>in</strong>g <strong>the</strong>percentage <strong>of</strong> cultural <strong>and</strong> educational programs, <strong>and</strong> second,<strong>the</strong> law only stipulates that <strong>the</strong> PSB’s programm<strong>in</strong>g shouldbe diverse but does not clearly determ<strong>in</strong>e what <strong>the</strong> structureshould be like <strong>in</strong> detail. 95RTS’s govern<strong>in</strong>g body, <strong>the</strong> board <strong>of</strong> directors, is appo<strong>in</strong>tedby <strong>the</strong> RRA council <strong>and</strong> consists <strong>of</strong> n<strong>in</strong>e people, for which similarcriteria as for <strong>the</strong> RRA council apply, e.g., <strong>the</strong>y have to beexperts <strong>and</strong> must not be politicians or members <strong>of</strong> <strong>the</strong> RRA.However, accord<strong>in</strong>g to <strong>the</strong> <strong>in</strong>terviews currently only two membersfulfill <strong>the</strong> criteria, i.e., are real experts. 96 Moreover, <strong>the</strong>above-mentioned political <strong>in</strong>fluence with<strong>in</strong> <strong>the</strong> RRA councilresults <strong>in</strong> <strong>the</strong> fact that <strong>the</strong> members <strong>of</strong> RTS’s govern<strong>in</strong>g boardare not <strong>in</strong>dependent ei<strong>the</strong>r. 97 The ma<strong>in</strong> tasks <strong>of</strong> <strong>the</strong> govern<strong>in</strong>gbody <strong>in</strong>clude <strong>the</strong> implementation <strong>of</strong> strategic plans, <strong>in</strong>form<strong>in</strong>g<strong>the</strong> <strong>public</strong>, <strong>the</strong> parliament <strong>and</strong> <strong>the</strong> RRA about RTS’s activity,appo<strong>in</strong>t<strong>in</strong>g <strong>the</strong> director general as well as deal<strong>in</strong>g with suggestions<strong>of</strong> <strong>the</strong> programm<strong>in</strong>g council. 98RTS does not have an <strong>in</strong>dividual ethics code, but ra<strong>the</strong>rworks accord<strong>in</strong>g to <strong>the</strong> national code – <strong>the</strong> Codex <strong>of</strong> Journalists<strong>of</strong> Serbia – adopted by all <strong>media</strong>. The <strong>public</strong> broadcasterdoes not have <strong>of</strong>ficial editorial guidel<strong>in</strong>es ei<strong>the</strong>r.168
Part III Serbia: Two Very Different Models <strong>of</strong> Successful Public Service MediaCapacity Build<strong>in</strong>g <strong>and</strong> Human ResourcesAll <strong>in</strong>terviewees po<strong>in</strong>ted out that one <strong>of</strong> <strong>the</strong> biggest problemsthat RTS is fac<strong>in</strong>g is its huge number <strong>of</strong> staff. Currently, <strong>the</strong>broadcaster employs around 3,500 people, 99 <strong>of</strong> which only 30%work <strong>in</strong> <strong>the</strong> content production while 70% are adm<strong>in</strong>istrativestaff. 100 One obvious problem is <strong>the</strong> f<strong>in</strong>ancial burden that thislarge number <strong>of</strong> employees constitutes. Ano<strong>the</strong>r problem is<strong>the</strong> fact that <strong>the</strong> excessive number <strong>of</strong> staff negatively <strong>in</strong>fluences<strong>the</strong> <strong>in</strong>ternal structure <strong>of</strong> RTS. There is a lack <strong>of</strong> coord<strong>in</strong>ation<strong>and</strong> effectiveness, which leads to <strong>the</strong> fact that sometimestwo different TV teams <strong>of</strong> RTS show up at <strong>the</strong> same event. 101An analysis has shown that 1,000 employees less would stillbe enough for RTS to operate properly. 102 However, <strong>the</strong> Serbianlaw dictates that <strong>the</strong> broadcaster would have to pay compensationto each employee it lays <strong>of</strong>f; at a cost <strong>of</strong> between seven <strong>and</strong>ten million Euros. 103 As RTS simply does not have enough moneyto pay this compensations, it is not able to reduce its employmentstructure – <strong>and</strong> solve <strong>the</strong> problems caused by it. 104However, <strong>the</strong> new laws on labour <strong>and</strong> pension funds that werepassed by parliament on 18th July 2014 should allow easier <strong>and</strong>cheaper lay<strong>of</strong>fs while government directives prohibit new employments<strong>in</strong> <strong>public</strong> companies as <strong>of</strong> 1st January 2014. 105Overall, RTS’s journalists are decently educated <strong>and</strong> workpr<strong>of</strong>essionally – <strong>the</strong> extensive tra<strong>in</strong><strong>in</strong>g conducted by BBC MediaAction (see 5.0) still shows effect. Fur<strong>the</strong>r, RTS used to havea very good own tra<strong>in</strong><strong>in</strong>g center <strong>of</strong> its own (until around tenyears ago), which provided tra<strong>in</strong><strong>in</strong>g mostly for technical skillssuch as camera work <strong>and</strong> edit<strong>in</strong>g. However, due to f<strong>in</strong>ancialrestra<strong>in</strong>ts this <strong>in</strong>-house tra<strong>in</strong><strong>in</strong>g unit does not exist anymore.However, some RTS journalists are appo<strong>in</strong>ted a k<strong>in</strong>d <strong>of</strong> mentorwho support young journalists <strong>in</strong> <strong>the</strong>ir work. 106F<strong>in</strong>anc<strong>in</strong>g, Management <strong>and</strong> Newsroom StructuresAll <strong>in</strong>terviewees po<strong>in</strong>ted out that <strong>the</strong> difficult f<strong>in</strong>ancial situation<strong>of</strong> RTS is <strong>the</strong> ma<strong>in</strong> problem that currently h<strong>in</strong>ders <strong>the</strong>fur<strong>the</strong>r <strong>transformation</strong> <strong>of</strong> <strong>the</strong> <strong>public</strong> broadcaster. Accord<strong>in</strong>g to<strong>the</strong> law, RTS is f<strong>in</strong>anced primarily through license fees. Fur<strong>the</strong>r,it is allowed to generate <strong>in</strong>come by provid<strong>in</strong>g <strong>service</strong>s to thirdparties (sale <strong>of</strong> programs <strong>and</strong> <strong>service</strong>s such as teletext, organiz<strong>in</strong>gconcerts <strong>and</strong> events 107 ) as well as through advertis<strong>in</strong>g.The Broadcast<strong>in</strong>g Law does not stipulate any specific restrictionsregard<strong>in</strong>g advertis<strong>in</strong>g. The Law on Advertis<strong>in</strong>g (Articles15 <strong>and</strong> 16), though, determ<strong>in</strong>es that RTS is allowed to have tenpercent <strong>of</strong> advertis<strong>in</strong>g <strong>in</strong> its overall broadcast<strong>in</strong>g time, i.e., sixm<strong>in</strong>utes per hour. In reality, however, RTS violates <strong>the</strong>se limits<strong>and</strong> places more advertis<strong>in</strong>g <strong>in</strong> its programs. 108 The amount <strong>of</strong>advertis<strong>in</strong>g <strong>in</strong> RTS’s programm<strong>in</strong>g shows that despite <strong>the</strong> absence<strong>of</strong> major violations <strong>of</strong> <strong>the</strong> law, not all legal provisions arefully respected <strong>and</strong> control by <strong>the</strong> RRA is fragmentary.The license fee amounts to 500 Serbian D<strong>in</strong>ars (around4.30 Euros) per month <strong>and</strong> is paid via <strong>the</strong> electricity bill. 109However, s<strong>in</strong>ce <strong>the</strong> economic crisis <strong>in</strong> 2007/2008 <strong>the</strong> feeshave been decreas<strong>in</strong>g constantly. Today, only 25% <strong>of</strong> Serbianhouseholds pay <strong>the</strong> fee. 110 One reason for that is <strong>of</strong> course <strong>the</strong>generally difficult f<strong>in</strong>ancial situation <strong>of</strong> <strong>the</strong> country. Ano<strong>the</strong>rma<strong>in</strong> reason, however, is <strong>the</strong> fact that before <strong>the</strong> last electionsa political campaign proposed state fund<strong>in</strong>g <strong>of</strong> RTS <strong>and</strong> told<strong>the</strong> population not to pay fees anymore. 111 As a consequence,<strong>the</strong> amount <strong>of</strong> fees fur<strong>the</strong>r dropped (it was 60% <strong>of</strong> householdsbefore that) <strong>and</strong> RTS (<strong>and</strong> RTV) came close to a f<strong>in</strong>ancial meltdown,112 which led to <strong>the</strong> allocation <strong>of</strong> state budget to <strong>the</strong> two<strong>public</strong> broadcasters: In 2014, RTS will receive 50 million Euros,<strong>and</strong> RTV 15 million Euros from <strong>the</strong> state. 113 The state f<strong>in</strong>anc<strong>in</strong>g<strong>of</strong> Serbia’s <strong>public</strong> <strong>service</strong> <strong>media</strong> has been widely criticized <strong>and</strong>reveals <strong>the</strong> urgency <strong>of</strong> a new f<strong>in</strong>anc<strong>in</strong>g model, which is currentlybe<strong>in</strong>g developed by a work<strong>in</strong>g group <strong>in</strong> <strong>the</strong> context <strong>of</strong><strong>the</strong> new Law on Public Service Broadcast<strong>in</strong>g.80European Commission 2009.81Ibid.82Djordje Vlajic, Editor-<strong>in</strong>-Chief<strong>of</strong> Radio Belgrade 1.83Milut<strong>in</strong>ović 2011, 119. Althoughs<strong>in</strong>ce <strong>the</strong>n o<strong>the</strong>r laws have beenadopted, such as <strong>the</strong> Telecommunications Law, <strong>the</strong> Law onPublic Information, <strong>and</strong> <strong>the</strong>Access to Information Law, <strong>the</strong>Law on Broadcast<strong>in</strong>g hasrema<strong>in</strong>ed <strong>the</strong> fundamentalcorpus <strong>of</strong> legislation <strong>of</strong> <strong>the</strong>Serbian <strong>media</strong> l<strong>and</strong>scape.84Aleks<strong>and</strong>ar Djordjević; Media<strong>and</strong> Information Officer,Delegation <strong>of</strong> <strong>the</strong> EuropeanUnion to <strong>the</strong> Re<strong>public</strong> <strong>of</strong> Serbia.85Ibid.86Aleks<strong>and</strong>ra Krstić; PhD C<strong>and</strong>idateat <strong>the</strong> University <strong>of</strong>Belgrade.87Djordje Vlajic, Editor-<strong>in</strong>-Chief<strong>of</strong> Radio Belgrade 1.88Milut<strong>in</strong>ović 2011, 119f.89Ibid.90Ibid., 121.91Ibid.92Ibid.93RRA 2012.94Jovanka Matic, Media Researcherat <strong>the</strong> Institute for Social Sciences.95Ibid.96Jovanka Matic, Media Researcherat <strong>the</strong> Institute for Social Sciences.97Jovanka Matic, Media Researcherat <strong>the</strong> Institute for Social Sciences,<strong>in</strong> <strong>in</strong>terview; Djordje Vlajic,Editor-<strong>in</strong>-Chief <strong>of</strong> Radio Belgrade 1.98Milut<strong>in</strong>ović 2011, 132.99Matic 2012, Saša Mirković;Assistant M<strong>in</strong>ister for Information.100Aleks<strong>and</strong>ra Krstić; PhD C<strong>and</strong>idateat <strong>the</strong> University <strong>of</strong> Belgrade.101Ibid.102Jovanka Matic, Media Researcherat <strong>the</strong> Institute for Social Sciences.103Djordje Vlajic, Editor-<strong>in</strong>-Chief<strong>of</strong> Radio Belgrade 1.104All <strong>in</strong>terviewees.105Information provided by FilipSlavkovic, Country Manager,DW Akademie.106Vanka Matic, Media Researcherat <strong>the</strong> Institute for Social Sciences.107Broadcast<strong>in</strong>g Law, Article 80.108Jovanka Matic, Media Researcherat <strong>the</strong> Institute for Social Sciences.109Saša Mirković, Assistant M<strong>in</strong>isterfor Information.110Ibid.111Aleks<strong>and</strong>ra Krstić, PhD C<strong>and</strong>idateat <strong>the</strong> University <strong>of</strong> Belgrade, <strong>in</strong><strong>in</strong>terview; Djordje Vlajic, Editor<strong>in</strong>-Chief<strong>of</strong> Radio Belgrade 1.112Birn, 2013.113Saša Mirković; Assistant M<strong>in</strong>isterfor Information.Edition DW Akademie In <strong>the</strong> Service <strong>of</strong> <strong>the</strong> Public 169
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PrefacePrefaceA mouthpiece of gover
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Part I: Developing Public Service M
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Part I IntroductionSo the evolution
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Part I Introductionand that this ha
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Part I IntroductionConsequently Ham
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AppendixReferencesACT et al. (2004)
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Part I Definitions and ConceptsTran
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The Strategic ModelPolitical and le
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Research QuestionsTo sum up we now
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Part II Afghanistan: Reform Fear, L
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However, thanks to the input of exp
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Part II Kyrgyzstan: Advancements in
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AppendixReferencesBertelsmann Found
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Part II Namibia: Multilingual Conte
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live on two US Dollars a day or les
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According to the interviewed stakeh
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Real Clear Politics (March 29, 2011
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Culturally, Latin America is seen a
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Status of Radio Pio XII, Vokaribe a
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Characteristics Radio Pio XII, Sigl
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Characteristics Radio Pio XII, Sigl
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General Functions I: Political Sphe
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General Functions II: IntegrationFu
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International Media Development Par
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AppendixReferencesAdlatina.com (Feb
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List of InterviewsAcosta, Ana Marí
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Part IV: The Way Forward13Organizat
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Thus, the range spans from the phys
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In the steering committee mentioned
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The change process is intended to s
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Part Project 3: Restructuring of NH
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SteeringThe complexity of the proce
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often also serves the purpose of en
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Conclusions and Recommendations278
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Based on these considerations we di
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Namibia the state broadcaster under
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ening of identity, cultural cohesio
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support for Radio Pio XII in Bolivi
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This list of possible solutions and
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In sum, media development actors sh
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Authors292
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Priya EsselbornPriya Esselborn is t
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About UsDW Akademie is Germany’s