Professional Resume Advice and Sample ... - Career Services

Daniel HellmanLearning & Development Leader745 Jamaicaway, Unit #7Boston, MA 02118617-555-5555dan.hellman@gmail.comFifteen+ years’ experience developing and implementing traditional, distance, and web-based learning systems bysynthesizing highly complex material to generate straightforward, user-friendly, and mission-advancing educationalapproaches. Outstanding consultative abilities combined with strong project management skills and the solidacademic foundation to deliver learning systems that achieve desired outcomes, mesh with existing learningsystems, and result in high client satisfaction.Educational TechnologyProject Management ~ Technical Writing ~ Deployment & Migrations ~ Instructional DesignSocial Media ~ Blackboard ~ User Experience Design ~ Adult Learning ~ Training MediaLeadership & ManagementChange Management ~ Consulting ~ Strategic Planning ~ Team Motivation ~ Sales & MarketingLeading Virtual & Remote Teams ~ Operations Management ~ Customer ServiceProfessional ExperienceEducational Accelerator, Inc., Boston, MA2009 – PresentInnovator in distance learning – converts traditional programs of study and coursework to accelerated online learningplatforms for colleges and universities that are poised for growth in the alternative delivery arena. Key clients includeUniversity of Massachusetts, Williams College, University of Michigan, and State University of New York; 100 employees.Program DirectorCollaborate with leadership of as many as 12 partner schools to assess needs, facilitate strategic planning, conductmarket analysis, and develop distance-learning programs that enhance existing traditional learning models and alignwith the university’s mission and vision. Work closely with faculty in structuring programs; prepare course blueprintsand content maps. Strictly follow budgetary, time, and quality expectations to produce highly satisfactory results andstrong customer satisfaction ratings. Supervise program coordinators.üüüIncreased user satisfaction by identifying and integrating usability and accessibility standards across allpartner programs to ensure that users have a consistently positive experience.Grew partner program enrollment at one school from 30 students to more than 2,000 in one calendar yearby partnering with college faculty and marketing, sales, and IT staff to rework curriculum for online delivery;achieved comparable results at all partner schools.Delivered the consultative services, including extensive student satisfaction data and feedback, thatcaused all university partners to assess and re-work their traditional learning delivery methods.Express Learning, Inc., Burlington, MA (Recently acquired by Blackboard) 2008 – 2009Provides collaborative learning technology solutions used to engage students and increase retention rates while savingeducational institution money and advancing mission; 150 employees.Senior Manager, Professional ServicesConsulted with clients to strategically implement web-conference technology and enhance distance-learningprograms for statewide educational systems and educational consortia. Developed training and support materialsnecessary to ensure smooth implementation and ongoing program success.üüIncreased profitability by developing and launching high-dollar, high-value implementation consulting servicefocused on change management to incorporate new communication technologies into an existing system.Reduced staffing costs, increased output, and improved quality of service by redefining business policiesand procedures to ensure consistency and efficiency across organization.Salem State College, Salem, MA 1999 – 2009Distance Learning InstructorDesigned, developed, and presented professional development courses in communication, leadership development,management, and presentation skills via Internet for adult learners.CHAPTER 7 : HRLadder: Resume Samples & Keywords171