Professional Resume Advice and Sample ... - Career Services

MELISSA SANDLER, SPHRPage TwoMANPOWER, Bowling Green, KY 2000–2006$17B global provider of HR services and the second-largest staffing organization in the world, offering temporary,permanent, and outsourced placement services.Branch Manager, HR Generalist, AgentGenerated new business through sales calls, visits, and proposal presentations. Screened and interviewedcandidates. Processed payroll using PeopleSoft; managed worker’s compensation and unemployment claims;performed in-house drug screening. Provided OSHA classroom certification for forklift and machine operators.Accomplishments:¥ Reduced turnover 25% at a large distribution-center account by establishing rapport with management andunion personnel, carefully listening to the customer, and providing clear communication throughout process.¥ Placed 300% more temporaries into positions than the national agent average.¥ Exceeded business goal by 250% in the first 2 quarters of 2003.¥ Generated $105M gross margin in 2003; acknowledged as market leader in “direct hire” placements.YALE UNIVERSITY, New Haven, CT 1996–1998Prestigious private institute of higher education.Associate Director of Admissions for OperationsManaged staff of 15 in all aspects of processing 14,000 deadline-driven university applications. Reduced processingtime 30% by streamlining procedures and receiving “buy-in” from staff.Early career experience at The University of Georgia as Associate Director of Admissions and AssistantWomen’s Basketball Coach.EDUCATION & TRAININGTHE UNIVERSITY OF GEORGIA, Athens, GAMaster of ScienceTHE UNIVERSITY OF FLORIDA, Gainesville, FLBachelor of ArtsPROFESSIONAL DEVELOPMENTCompensation & Benefits, Employee & Labor Relations, Leaves of Absence, Strategic PlanningTEMA Supplier Training: Unique to the World, Conflict Resolution, Conducting Internal Investigations,Teambuilding & LeadershipPROFESSIONAL CERTIFICATION & AFFILIATIONS¥ SPHR (Professional in Human Resources) 2006 – Present¥ FMLA (Family & Medical Leave Act) Master Class 2006, 2007¥ M. Lee Smith Publishers, HR & the Law Conference 2006 – 2008¥ SHRM National Member 2004 – PresentCHAPTER 7 : HRLadder: Resume Samples & Keywords177