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Professional Resume Advice and Sample ... - Career Services

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Richard Sanchez ¥ Tel: (415) 555-5555 ¥ Email: richard.sanchez@mac.comCHASE CITY BANK, San Francisco, CA 1992–2006Global financial services firm, $2 trillion assets <strong>and</strong> 232,000 employees.Steadily promoted during 14-year tenure at Chase City <strong>and</strong> predecessor companies. Continuallyadvanced scope of responsibility despite company reorganizations.Promoted to Vice President, Service Delivery Manager (2003–2006)Global Investment Bank OperationsPromoted to Senior Technology Officer (2001–2003)Global Investment Bank OperationsPromoted to Second VP, Global Markets Technology <strong>and</strong> Operations (1999–2001)Chase Bank – Technology <strong>Services</strong> GroupSecond VP, Mid-Range Computer Operations Manager (1996–1999)Chase Bank – Technology <strong>Services</strong> GroupPromoted to Computer Operations Supervisor (1993–1996)Chase Bank – Global Custody operationsSenior Computer Operator (1992–1993)Chase Bank – Global Custody operations.Highlights & Accomplishments:¥ Managed Tier I/Tier II desktop <strong>and</strong> server support for the Investment banking divisions.¥ Planned <strong>and</strong> implemented moves <strong>and</strong> technology upgrades for trading floors <strong>and</strong> investmentbanking. Built workstations <strong>and</strong> laptops; installed <strong>and</strong> configured peripheral devices; coordinatedstaff during moves <strong>and</strong> equipment installations.¥ Managed data centers <strong>and</strong> PC desktop support for 17 floors <strong>and</strong> 1,600 users.¥ Directed 20-person staff <strong>and</strong> data center operations for VAX <strong>and</strong> UNIX systems – 25 UNIXClient/Server CPUs (SUN <strong>and</strong> NCR) – during daily operations, weekend testing, <strong>and</strong> cutovers.¥ Administered personnel including performance appraisals <strong>and</strong> salary planning for IT staff.¥ Orchestrated complex relocation of data center from Chicago to San Francisco.¥ Acquired deep expertise in DEC (Digital Equipment Corp) <strong>and</strong> UNIX-based systems.¥ Implemented electronic bar coding system for off-site tape storage.ADDITIONAL EXPERIENCESANSONE ELECTRONICS INC, San Jose, CA (1991–1992), Computer Operations Supervisor: Supervised8-person staff that operated the following:Two 16-node T<strong>and</strong>em TXP/Nonstop systems (guardian version B30), supporting onlineelectronic sales <strong>and</strong> inventory systems.Fifty remote sites with 800 terminals, modems, multiplexers <strong>and</strong> 40 dedicated data lines; alldatacenter <strong>and</strong> remote-site equipment repair, maintenance, <strong>and</strong> ordering.PAYMENT PROCESSING, INC., Cincinnati, OH (1989–1991), Computer Operations Supervisor:Supervised 4-person staff <strong>and</strong> Computer Operations for two IBM Mainframes (4361/3083) that ran ticketsales, check verification, card processing, <strong>and</strong> datacenter functions.FIFTH THIRD BANK, Cincinnati, OH (1987–1989), Computer Operator for Digital PDP 11/70: Ranmultiple banking applications <strong>and</strong> processed nightly batch cycles, backups, <strong>and</strong> defrags.PROFESSIONAL DEVELOPMENTDiploma, Application Programming, Tristate Data Systems Institute, Cincinnati, OH, 1987Software, IT, <strong>and</strong> networking – 20+ years of ongoing development – including courses <strong>and</strong> workshopsfrom the following: Dow Jones Training Institute ¥ IBM Training Center ¥ Digital Systems Corp ¥ AT&TUNIX Training Center ¥ Certification in Governance of Enterprise (CGEIT, currently in progress)CHAPTER 12 : TechnologyLadder: <strong>Resume</strong> <strong>Sample</strong>s & Keywords286

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