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Professional Resume Advice and Sample ... - Career Services

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Daniel HellmanPage TwoEdu-Topia, Boston, MA 2004 – 2009A global leader in enterprise technology <strong>and</strong> innovative solutions to improve the learning experience for higher education,K-12, professional, corporate, <strong>and</strong> government organizations. 1,000+ employees.Training <strong>Services</strong> ManagerDeveloped implementation plans in collaboration with senior staff, key constituencies, <strong>and</strong> faculty for distancelearning programs, professional development, <strong>and</strong> certification programs. Maintained <strong>and</strong> enhanced online courses;developed <strong>and</strong> delivered consultative workshops <strong>and</strong> webinars to international audiences. Collaborated with salesstaff to generate additional revenue streams with existing clients.üüüDrove $150K in new annual revenue by conceptualizing <strong>and</strong> co-authoring Edu-Topia’s certified trainerprogram, a six-week professional development course granting graduate-level credit from Boston University.Developed the Edu-Topia Implementation Service that focused on strategic implementation <strong>and</strong> changemanagement aspects of deploying distance-learning products. New service doubled revenue for professionalservices division <strong>and</strong> served as foundation for a suite of services.Recognized by CEO at annual sales meeting in 2005 for generating an additional $100K in servicerevenues by selling additional products <strong>and</strong> services to existing customers.Tel-Tech, Inc., Waltham, MA 2001 – 2003Provides measurement <strong>and</strong> monitoring technology for telecommunication companies; 200 employees.Senior Training Consultant / Instructional DesignerDeveloped instructor-led <strong>and</strong> web-based training programs involving gap analyses, estimates, project plans, designspecifications, course outlines, objectives, <strong>and</strong> lesson specifications; liaised with programmers, business analysts,<strong>and</strong> marketing department to bring projects to fruition.üEducationImplemented a learning management system <strong>and</strong> authoring tool to develop training, track studentenrollment, <strong>and</strong> schedule courses <strong>and</strong> instructors.Northeastern University, Boston, MAM.A., Organizational Communication & BehaviorM.A., Applied Technology, Training, <strong>and</strong> DevelopmentB.A., Communication Studies <strong>and</strong> English CompositionTrainingCertified Edu-Topia Master TrainerFranklin Quest Time ManagementT<strong>and</strong>y Corp’s Leadership Development & Train the Trainer ProgramsCertified “Targeted Selection” Administrator & Facilitator<strong>Professional</strong> AffiliationsAmerican Society for Training & DevelopmentASTD Boston Chapter (VP, Communications)National Communication AssociationFounding member of Sabre Diversity CouncilPresentations (Sampling)Keynote Speaker, New Engl<strong>and</strong> Digital Learning Association: Email is for Old PeoplePresenter at multiple Edu-Topia Impact conferencesConference Presenter, National Communication Association: Informational ReceptivityConference Presenter, American Society of Training & Development: DiversityExpress Learning User’s Conference – Best practices in Implementation Strategies (#1 ranked conference session)CHAPTER 7 : HRLadder: <strong>Resume</strong> <strong>Sample</strong>s & Keywords172

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