Michelle Beck - Palomar College

Patty Canales Anchorena
21911 Philmont Ct., Boca Raton, FL 33428 (+1)305-7939544, pcanalesam@yahoo.com
Summary: Top performer executive with 21 year’s delivering strong results in terms of growth, profitability and
savings by setting clear goals, developing winning strategies and driving accurate actions to turn around the
challenges. Innovation and transformation are topics that I am extremely familiar with.
Experience: Achieved a corporate role in a holding based on 18 th years of successful results and continuous
contributions. Credicorp is listed in Forbes as 916th largest company worldwide, headquarters in Peru and have
operations in 5 countries in the banking, microfinance, insurance and pension funds industries.
BANCO DE CREDITO DEL PERU, the banking company – CTO 1993 - 2011
The BCP IT information: +1100 FTE´s, 800,000+ annual hours, 342 applications and 3 data centers.
CIO Office 2008 - 2011
∗ Worked with McKinsey Company to set benchmarks and best practices in IT Demand, Supply, Architecture
and Complexity. Led the team for the implementation of the IT transformation program.
∗ Redefined and implemented the CIO Office to support company IT goals.
Bottom Line: Led 34 projects over 9 months timeframe. Reduced IT back log by 49.8% and reduced time-tomarket
by 47%, $4.5 million annual labor costs savings, reduced maintenance hours below 7%, completed the
business and technology blueprints, reduced 14% of IT complexity and decommissioned 60+ applications.
McKinsey recognized BCP performance standards to be better than benchmarks.
Chief Architect & CTO. 2004 - 2008
∗ Turned around the Enterprise Architecture (EA) role in the company. Executed comprehensive feasibility
studies which resulted in the formation of critically needed functions and departments.
∗ Created an enterprise architecture portfolio of 12 business domains. Conceived a future stage EA and
technology and defined the roadmap with the business and technical units.
∗ Implemented Enterprise Application Integration (EAI) and Services Oriented Applications (SOA) technology.
Bottom Line: Achieved 60% to 300% reduction of the IT delivery time and increased profits, decreased 30%
of the IT standards, instituted effective valuations to define and control the IT complexity. Created an IT
architecture scorecard and started the buy in of EA. Evaluated and recommended solutions by $200+ millions
Chief Development Officer. 2000 – 2002
∗ Directed the computer services group, 400+ personnel, providing the development and maintenance of 228
software applications for BCP Peru and 78 for BCP Bolivia.
∗ Led continuous improvement program. Implemented CMMi, ITIL & PMBOK practices in IT processes.
∗ Created a software factory and presented the business case to the Steering Committee.
Bottom line: Implemented an IT supply model offering 652,050 annual hours. Increased productivity by 25%
and decreased $2.79 million annual costs by creating the software factory and standardizing the 3 rd party fees.
Business Intelligence Manager. 1998 – 2000
∗ Turned around the data warehouse services and organization. Worked with partner and successfully presented
to the Steering Committee a strategy to invest additional $3.5 million in business deliveries instead of
technical infrastructure and goals. Created a valuation model for BI investments.
Bottom line: Exceeded the ROI by 15% and increased the customer cross selling ratio and campaign
effectiveness. Delivered key analytics models like Profitability, Customer segmentation, Channels and others
which reduced customer churn, attrition
Team Leader. 1993 – 1998
∗ Analyzed sales, services, loan origination, teller and cash management processes and software applications.