Michelle Beck - Palomar College
Michelle Beck - Palomar College
Michelle Beck - Palomar College
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Account Support Specialist (May 2003 – July 2004)<br />
• Managed product ordering for 4 national security roll-outs for Sears, resulting in revenue gain of $15M<br />
• Served as liaison between Sales, Shipping and Installation departments and ADT customers to increase satisfaction and<br />
monitor customer account profitability<br />
• Developed and presented policy and procedures for 4 department processes, increasing efficiency by 20% in a 6-month<br />
period<br />
International Auto Show (Detroit, MI) September 1999 – May 2005<br />
Public Presenter/Product Specialist<br />
• Served as public speaker: presented information to audiences to increase awareness of vehicles’ operational efficiency<br />
• Partnered with leadership team to create and manage local marketing events for 6 states in the Southeast region<br />
• Facilitated product demonstrations and test drives for high-profile customers, averaging 3 cars sold per dealer event<br />
• Traveled nationally to organize publicity for Land Rover with 35 dealers during new product launches<br />
Pepsi Bottling Group (Detroit, MI) May 1999 – July 2001<br />
New Business Sales Representative<br />
• Presented fountain and bottle/can beverage proposals and supported contract negotiations to create new business for<br />
high-profile customers in the marketplace<br />
• Directed community relations efforts on behalf of the company, serving on 2 community boards, coordinating various<br />
company sponsored programs, and speaking at various events/schools<br />
• Managed local market territory consisting of 1,000+ accounts, resulting in 3% volume growth in individual account<br />
portfolio<br />
• Facilitated national Urban Development program and SoBe marketing campaign in Detroit zone to grow overall beverage<br />
category by 7%<br />
EDUCATION<br />
Northwestern University, Kellogg School of Management (Evanston, IL) December 2011<br />
Executive Masters in Business Administration degree,<br />
University of Michigan (Ann Arbor, MI) May 1999<br />
Bachelor of Arts in Communications<br />
1995-1999: 4-Year Academic Scholarship (Recipient of Scholar Award)<br />
1996-1998: Dean’s List<br />
PROFESSIONAL QUALIFICATIONS AND SKILLS<br />
• Certified Group Fitness Instructor<br />
• Associate Board Member LINK Unlimited<br />
• Chicago Foundation for Woman council member<br />
• Certified Master Black Belt Certified; Certified Six Sigma Black Belt; Lean Leader Certified Design for Six Sigma<br />
Leader<br />
• Corporate Leadership; Building Effective Leadership Skills; Perfecting Project Management<br />
• Specialized Sales & Marketing Planning & Forecasting<br />
• The Pepsi Way to Sell
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