Michelle Beck - Palomar College

THOMAS GEORGE
2 Ginkgo Court � Upper Saddle River, NJ 07458
+1201.982.5580 � thomasgeorge@cisco.com
STRATEGY & OPERATIONS EXECUTIVE
Leadership, Strategic Planning, Business Development, Finance,
International Experience, Business Intelligence, Collaboration Technologies
▪ Talented Strategy & Operations Executive with a strong combination of business and technology experience
within global corporate environments in diverse industry verticals across the United States, Europe, Asia,
Africa, and Latin America. History of successfully providing leadership expertise to source and deliver complex
global-scale projects simultaneously on time and within budget.
▪ Solid understanding of financial aspects of solutions. Consistently impact productivity improvements, cost
savings, and sustainable revenue through combination of proficiency in business architecture, implementation
and troubleshooting. Very strong analytical skills & ability to absorb large amounts of data quickly.
▪ Strategic and tactical thinker with ability to formulate and implement advanced technology and business
solutions to meet ever-changing business and consumer needs. Proven ability to drive use of innovative
organizational and technical solutions. Unique talent for communicating on business and technology issues,
linking activities / needs of business people and technologists. Widely regarded for strong analysis, creative
problem solving, diplomacy, and cohesive leadership skills.
EXECUTIVE ACHIEVEMENT SUMMARY
Cisco Systems, Inc. – New York, NY 2006 to present
Senior Strategic Business Development Executive, Global Collaboration Solutions Sales, 11/09-present
Business Development Manager, Advanced Technology Sales, 10/06-10/09
Drive overall business development strategy for Cisco’s Customer Collaboration business. Partner with account
executives to identify customer business drivers and develop effective sales strategies. Responsible for
development of detailed business plans for major accounts and drive weekly and monthly forecasting. Articulate
and deliver business value to the Global Financial Services, Insurance, Banking, Pharmaceutical, Media,
Automotive, and Enterprise accounts through strong leadership and building executive level customer and partner
relationships. Subject matter expert leading a matrix organization responsible for global deal cycles.
Major Accomplishments:
▪ Exceeded yearly revenue targets for Advanced Technologies in named accounts consistently. Sales Champion
(top 10% globally) for FY10 with goal attainment of 195% of plan and for FY07 with goal attainment of 215%.
Sales Achiever for FY09 and FY08 with 115% and 145% goal attainment respectively.
▪ Successfully positioned $100m+ in Collaboration Technologies Sales during tenure for accounts ranging in
scale from commercial mid-tier, enterprise, to global.
▪ Sourced and successfully closed $20m+ in revenue for Cisco’s Contact Center business during tenure through
developing and cultivating executive level relationships in target accounts.
▪ Promoted to senior level through consistently exceeding targets, developing deep and trusted customer
relationships, leveraging the Cisco internal social networks to facilitate global collaboration, and delivering
exemplary performance.
▪ Rated as among top 1% within global organization during performance appraisal for 2010
Mercedes-Benz USA, LLC. – Montvale, NJ 1997 to 1999, 2001 to 2006
Manager, Strategy & Operations, Advanced Technology Group (2002-2006)
Scope of responsibility was diverse and included providing strategic solutions and directing staff in areas of
business intelligence, voice, video, and data network architecture planning, engineering, and design for MBUSA.
Accountable for operations of Mercedes-Benz Enterprise telephony systems, network architecture, security, and
contact centers. Oversaw activities of 4 direct reports, 2 matrix reports and 15 external project based consultants.
Budget authority included $3.5M in systems and maintenance, $1.5M for consultants, and $2M for new