Michelle Beck - Palomar College

Kim Fluckiger
PO Box 533, Stevensville, MI 49127
2024 Halsted, Stevensville, MI 49127
269.429.6124 Email:.kdfluke@gmail.com
Senior Marketing and Sales Executive with solid and extensive experience in Analytical Process Management and Thought
Leadership in support of National Channel Sales and Direct Customer Relationship Management. Extensive manufacturing,
retail and business to business experience in account management, strategic analysis, consultation, and program optimization. Proven
ability to develop sales potential in new marketing arenas. Strong analytical and planning skills. Greatest strength in the application of
analytical thought to determine and drive towards the big picture goals while reconciling the immediate requirements.
PROFESSIONAL EXPERIENCE
Director – Strategy & Operations Senior Sales Manager –National Channel Sales
Senior Sales Manager – Strategy & Operations; Senior Manager, Category Solutions & Insights
Senior Director Business Intelligence Senior Market Analysis Quality Assurance Management
Program Manager Retail Sales Management Retail Store Enterprise Management
Goldsmith & Jeweler
Nineteen years solid background in retail and business to business experiences. Six years developing and sharpening complex
statistical analysis modeling and methodologies. Over ten year’s successful management, training, and mentoring experience in
corporate environments. Twelve+ years senior level management, working closely with VPs and C-Level executive teams to deliver
outstanding and consistent results, meeting corporate goals of double digit growth.
EMPLOYMENT HIGHLIGHTS
January, 2012-Present – Whirlpool Corporation, Benton Harbor, MI
Director – Key Accounts Strategy & Operations,
• Develop and operationalize the strategies to drive profitable business through a $1.7b channel in the major appliance industry.
• Manage all cross functional operations (supply chain, marketing, merchandising, financial, to sales) in order to apply the
customized strategies between Buy Groups, National Accounts, Key Regionals, and Large Big Box Retailers (i.e. Best Buy)
incorporating the complexities of both retail and contract business.
January, 2010-2012 – Whirlpool Corporation, Benton Harbor, MI
Senior Sales Manager – Best Buy Channel Strategy & Operations, Cooking & Cleaning Category Sales & Profit Pool Products
• Managed the relationship of a national channel (~$200mm) throughout product allocations, multiple price increases, multiple
product launches, and a souring of terms between Whirlpool and Best Buy; resetting this relationship and growing key categories
in EOP and DCM.
• Launched the first Home Delivery enablement project across multiple channels greatly reducing home delivery and special order
costs and reversing a multiple 6 figure allowance credit each month.
• Despite facing supply issues, provided double digit growth within categories, increased floor presence, added profit pool
categories to channel SKU assortments.
• Negotiated more stable and profitable program for the coming year and established audit trails for accountability on
marketing/promotional channel support.
September, 2007-December 2009 – Whirlpool Corporation, Benton Harbor, MI
Senior Merchandising Manager – Category Solutions & Insights - Competitive Marketplace Intelligence
• 4 ½ years with the company. Kim has outperformed his peers consistently, recognized as one of the top 50 employees of
Whirlpool globally in 2009 (Chairman Award from CEO Jeff Fettig) and receiving a 2008 performance rating of 1 and a 2009
performance rating of 2.
• Management and support lead for sales and merchandising organizations within the company, to provide fact-based platforms on
decisions relating to pricing and plans-to-sell towards retail trade customers. Intricate knowledge of the pricing processes, loyalty
programming, and go to market strategies across all retail channels. Provided one on one sales facing support for Independent
Retail, Contract, Sears, Best Buy, and many Key Account sales activities. Performance based position graded on actions derived
support to secure and maintain growing floor presence and sales goal realization.
• Co-Senior leader on $12million multi-phase business intelligence project, designed to bring fact-based intelligence to the
forefront of Whirlpool decision making. In an environment of extreme cutbacks, this project continues to receive additional
budget and funding has the core project team has grown in numbers due to the level of strategic value perceived by the company.
• Management of day to day competitive reporting and analysis for corporate intelligence. Direct the creation and embedment of
corporate dashboards and standardized reporting on key performance indicators.
• Project Lead and architect of the new floor planning tools; integrating pricing, product, and market intelligence into single
planogram creation and measurement applications. This $1.4million project designs and manages the roadmap of multiple field