Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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Finding Additional InformationYou can access the most current Cisco Unified IP Phone documentation on the World Wide Web atthis URL:http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.htmlYou can access the Cisco website at this URL:http://www.cisco.com/International Cisco websites can be accessed from this URL:http://www.cisco.com/public/countries_languages.shtmlYou can access the most current licensing information at this URL:http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/7900_ssllic.htmlAccessing Cisco Unified IP Phone 7900 Series eLearning Tutorials(SCCP phones only.)The Cisco Unified IP Phone 7900 Series eLearning tutorials use audio and animation to demonstratebasic calling features. You can access eLearning tutorials online (for several phone models) from yourpersonal computer. Look for the eLearning tutorial (English only) for your phone model in thedocumentation list at the following location:http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.htmlNoteAlthough a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are notavailable, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for an overviewof the common IP phone features and functionality.Safety and Performance InformationRefer to these sections for information about the impact of power outages and other devices on yourCisco Unified IP Phone.Power OutageYour accessibility to emergency service through the phone is dependent on the phone being powered.If there is an interruption in the power supply, Service and Emergency Calling Service dialing will notfunction until power is restored. In the case of a power failure or disruption, you may need to reset orreconfigure equipment before using the Service or Emergency Calling Service dialing.2 OL-19613-01
Getting StartedUsing External DevicesThe following information applies when you use external devices with the Cisco Unified IP Phone:Cisco recommends the use of good quality external devices (such as headsets) that are shielded againstunwanted radio frequency (RF) and audio frequency (AF) signals.Depending on the quality of these devices and their proximity to other devices such as mobile phonesor two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you takeone or more of the following actions:• Move the external device away from the source of the RF or AF signals.• Route the external device cables away from the source of the RF or AF signals.• Use shielded cables for the external device, or use cables with a better shield and connector.• Shorten the length of the external device cable.• Apply ferrites or other such devices on the cables for the external device.Cisco cannot guarantee the performance of the system because Cisco has no control over the qualityof external devices, cables, and connectors. The system will perform adequately when suitable devicesare attached using good quality cables and connectors.CautionIn European Union countries, use only external headsets that are fully compliant with theEMC Directive [89/336/EC].Cisco Product Security OverviewThis product contains cryptographic features and is subject to United States and local country lawsgoverning import, export, transfer and use. Delivery of Cisco cryptographic products does not implythird-party authority to import, export, distribute or use encryption. Importers, exporters, distributorsand users are responsible for compliance with U.S. and local country laws. By using this product youagree to comply with applicable laws and regulations. If you are unable to comply with U.S. and locallaws, return this product immediately.Further information regarding U.S. export regulations may be found athttp://www.access.gpo.gov/bis/ear/ear_data.html.Accessibility FeaturesA list of accessibility features is available upon request. You can find more information about Ciscoaccessibility features at this URL:www.cisco.com/go/accessibilityCisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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Page 4 and 5: GPickUpiDivertJoinLinksMainMeetMemo
Page 6 and 7: Switching Between Multiple Calls 23
Page 8 and 9: Understanding Additional Configurat
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
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Changing Phone SettingsYou can cust
Page 62 and 63:
Using Call Logs and DirectoriesThis
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Tips• (SCCP and SIP phones) Your
Page 66 and 67:
If you want to...Dial from a PABent
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Accessing Voice MessagesTo access v
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Configuring Features and Services o
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If you want to...Search for a Fast
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Setting Up Phone Services on the We
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TipYour PIN and password allow you
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Setting Up Phones and Access Lists
Page 80 and 81:
Using Cisco WebDialerCisco WebDiale
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Understanding Additional Configurat
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Troubleshooting Your PhoneThis sect
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Cisco One-Year Limited Hardware War
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multiple, switching between 23mutin
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Ldescription of 10language (locale)
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answering calls with 20button, iden
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