Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

More documents

Recommendations

Info

Advanced Call HandlingAdvanced call-handling tasks involve special features that your system administrator might configurefor your phone depending on your call-handling needs and work environment.Speed DialingSpeed dialing allows you to enter an index number, press a button, or select a phone screen item toplace a call. Depending on configuration, your phone can support several speed-dial features:• Speed-dial buttons• Abbreviated Dialing• Fast DialsNote • To set up speed-dial buttons and Abbreviated Dial, you must access your User Optionsweb pages. See Accessing Your User Options Web Pages, page 61.• To set up Fast Dials, you must access the Personal Directory feature. See Using PersonalDirectory on Your Phone, page 57.• Alternately, your system administrator can configure speed-dial features for you.If you want to...Use speed-dialbuttonsUse AbbreviatedDialing(On-hook)Then...1. Set up speed-dial buttons. See Setting Up Speed Dials on the Web, page 65.2. To place a call, press (a speed-dial button).Note If your phone supports the Busy Lamp Field (BLF) speed-dial feature, you cansee if the speed-dial number is busy before dialing. See Using BLF toDetermine a Line State, page 42.1. Set up Abbreviated Dialing codes. See Setting Up Speed Dials on the Web,page 65.2. To place a call, enter the Abbreviated Dialing code and press AbbrDial.34 OL-19613-01
Advanced Call HandlingIf you want to...Use AbbreviatedDialing(Off-hook)Then...1. Pick up the handset.2. Press the AbbrDial softkey and enter the abbreviated dial code using thekeypad.3. Press the AbbrDial softkey again.To use Off-hook Abbreviated Dialing to conference a call:1. Press the Confrn softkey. The user will hear dialtone.2. Follow steps 2 and 3 above.3. Press the Confrn softkey again.To use Off-hook Abbreviated Dialing to transfer a call:1. Press the Transfer softkey. The user will hear dialtone.2. Follow steps 2 and 3 above.3. Press the Transfer softkey again.To use Off-hook Abbreviated Dialing while a call is on hold:1. Press the NewCall softkey.2. Follow steps 2 and 3 above.Use Fast Dial 1. Create a Personal Address B ook entry and assign a Fast Dials code. See UsingYour Personal Address Book on the Web, page 62.2. To place a call, access the Fast Dial service on your phone. See Using PersonalDirectory on Your Phone, page 57.Picking Up a Redirected Call on Your PhoneCall PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the callto your phone. You might use Call PickUp if you share call-handling with coworkers.If you want to...Answer a call that is ringing onanother extension within your callpickup groupThen...1. Press the PickUp softkey or button. (You might have to gooff-hook to display the softkey.)If your phone supports auto-pickup, you are nowconnected to the call.2. If the call rings, press Answer to connect to the call.Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Page 1: Cisco Unified IP Phone 7962G and794
Page 4 and 5: GPickUpiDivertJoinLinksMainMeetMemo
Page 6 and 7: Switching Between Multiple Calls 23
Page 8 and 9: Understanding Additional Configurat
Page 10 and 11: Finding Additional InformationYou c
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
Page 60 and 61: Changing Phone SettingsYou can cust
Page 62 and 63: Using Call Logs and DirectoriesThis
Page 64 and 65: Tips• (SCCP and SIP phones) Your
Page 66 and 67: If you want to...Dial from a PABent
Page 68 and 69: Accessing Voice MessagesTo access v
Page 70 and 71: Configuring Features and Services o
Page 72 and 73: If you want to...Search for a Fast
Page 74 and 75: Setting Up Phone Services on the We
Page 76 and 77: TipYour PIN and password allow you
Page 78 and 79: Setting Up Phones and Access Lists
Page 80 and 81: Using Cisco WebDialerCisco WebDiale
Page 82 and 83: Understanding Additional Configurat
Page 84 and 85: Troubleshooting Your PhoneThis sect
Page 86 and 87: Cisco One-Year Limited Hardware War
Page 88 and 89: multiple, switching between 23mutin
Page 90 and 91: Ldescription of 10language (locale)
Page 92:
answering calls with 20button, iden
show all

Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

Create successful ePaper yourself

Delete template?

Save as template?