Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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Accessing Voice MessagesTo access voice messages, use the Messages buttonNoteYour company determines the voice message service that your phone system uses. For the mostaccurate and detailed information, refer to the documentation that came with your voicemessage system.If you want to...Set up and personalizeyour voice messageserviceCheck for your newvoice messagesListen to your voicemessages or access thevoice messages menuSend a call to a voicemessage systemThen...Press and follow the voice instructions.If a menu appears on your screen, choose an appropriate menu item.Look for:• A steady red light on your handset. (This indicator can vary. SeeCustomizing Rings and Message Indicators, page 52.)• A flashing message waiting icon and text message on your phonescreen.Note The red light and message waiting icon display only when you have avoice message on your primary line, even if you receive voice messageson other lines.Listen for:• A stutter tone from your handset, headset, or speakerphone when youplace a call.Note The stutter tone is line-specific. You hear it only when using the linewith the waiting messages.Press .Depending on your voice message service, doing so either auto-dials themessage service or provides a menu on your screen.When you connect to a voice message service, the line that has a voicemessage is selected by default. If more than one line has a voice mail, thenthe first available line is selected. Ask your system administrator aboutoptions to always connect to the voice message service on the primary line.Press iDivert. For more information, see Sending a Call to a Voice MessageSystem, page 26.60 OL-19613-01
Using the User Options Web PagesUsing the User Options Web PagesYour Cisco Unified IP Phone is a network device that can share information with other networkdevices in your company, including your personal computer. You can use your computer to log in toyour Cisco Unified CM User Options web pages, where you can control features, settings, and servicesfor your Cisco Unified IP Phone. For example, you can set up speed-dial buttons from yourUser Options web pages.Accessing Your User Options Web PagesThis section describes how to log in and select a phone device.If you want to...Log in to your UserOptions web pagesSelect a device afterlogging inSelect aconfigurationoption afterlogging inThen do this...1. Obtain a User Options URL, user ID, and default password from yoursystem administrator.2. Open a web browser on your computer, enter the URL, and log on.3. If prompted to accept security settings, click Yes or Install Certificate.The Cisco Unified Communications Manager User Options main web pagedisplays. From this page you can choose User Options to access UserSettings, Directory features, a Personal Address Book, and Fast Dials.Or, to access phone-specific options, select a device (see below).1. After you have logged in to your User Options web pages, choose UserOptions > Device.The Device Configuration page displays.2. If you have multiple devices assigned to you, choose the appropriate device(phone model, Extension Mobility profile, or Remote Destination profile)from the Name drop-down menu.Note Toolbar buttons located at the top of the Device Configuration page arespecific to the selected device type.1. After you have logged in to your User Options web pages, choose UserOptions to access User Settings, Directory, Personal Address Book, FastDials, and Mobility Settings.2. To return to the Device Configuration page from another page, chooseUser Options > Device.Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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Cisco Unified IP Phone 7962G and794
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GPickUpiDivertJoinLinksMainMeetMemo
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Switching Between Multiple Calls 23
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Understanding Additional Configurat
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Finding Additional InformationYou c
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+Connecting Your PhoneYour system a
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Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
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Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
Page 60 and 61: Changing Phone SettingsYou can cust
Page 62 and 63: Using Call Logs and DirectoriesThis
Page 64 and 65: Tips• (SCCP and SIP phones) Your
Page 66 and 67: If you want to...Dial from a PABent
Page 70 and 71: Configuring Features and Services o
Page 72 and 73: If you want to...Search for a Fast
Page 74 and 75: Setting Up Phone Services on the We
Page 76 and 77: TipYour PIN and password allow you
Page 78 and 79: Setting Up Phones and Access Lists
Page 80 and 81: Using Cisco WebDialerCisco WebDiale
Page 82 and 83: Understanding Additional Configurat
Page 84 and 85: Troubleshooting Your PhoneThis sect
Page 86 and 87: Cisco One-Year Limited Hardware War
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Page 90 and 91: Ldescription of 10language (locale)
Page 92: answering calls with 20button, iden
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