Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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When DND and Call Forward All are both enabled on your phone, calls are forwarded and the callerdoes not hear a busy tone.DND interaction with other types of calls includes:• DND does not affect intercom calls or non-intercom priority calls.• If both DND and auto-answer are enabled, only intercom calls will be auto-answered.If you want to...Then...Turn on DND Press DND or Do Not Disturb .“Do Not Disturb” displays on the phone, the DNDand the ring tone is turned off.Turn off DND Press DND or Do Not Disturb .Customize DND settingslights,If your system administrator configured DND settings to appearon the User Options page, follow these steps:1. Log in to your User Options web pages. See Accessing YourUser Options Web Pages, page 61.2. From the drop-down menu, choose User Options > Device.3. Set the following options:– Do Not Disturb—Set to enable/disable DND.– DND Option—Choose either Call Reject (to turn off allaudible and visual notifications) or Ringer Off (to turnoff only the ringer).– DND Incoming Call Alert (applies to either DNDoption set)—Set the alert to beep only, flash only,disable the alert, or choose “None” (to use the “Alert”setting configured by your system administrator).Tips• When DND is active, DND blocking is applied to all the lines on your phone.• When DND and Call Forward All are both enabled on your phone, Call Forward All takesprecedence on incoming calls. That is, calls will be forwarded and the caller will not hear a busytone.• Intercom and Multilevel Precedence and Preemption (MLPP), park reversion and hold reversionall override DND.• Your system administrator enables the DND feature on your phone.28 OL-19613-01
Basic Call HandlingMaking Conference CallsYour Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conferencecall.Using Conference FeaturesYou can create a conference in various ways, depending on your needs and the features that areavailable on your phone.• Conference—Allows you to create a standard (ad hoc) conference by calling each participant. Usethe Confrn softkey or the Conference button. Conference is available on most phones.• Join—Allows you to create a standard (ad hoc) conference by combining existing calls. Use theJoin softkey or button.• cBarge—Allows you to create a standard (ad hoc) conference by adding yourself to a call on ashared line. Press a line button or use the cBarge softkey or button. cBarge is available only onphones that use shared lines.• Meet-Me—Allows you to create or join a conference by calling a conference number. Use theMeetMe softkey or button.Using ConferenceConference allows you to call each participant. Conference is available on most phones.If you want to...Then...Create a conference 1. From a connected call, press Confrn or Conference. (You mayneed to press the more softkey to see Confrn.)Add new participants to anexisting conferenceSee a list of participants orremove participants2. Enter the participant’s phone number.3. Wait for the call to connect.4. Press Confrn or Conference again to add the participant to yourcall.5. Repeat to add additional participants.Repeat the steps listed above.Your system administrator determines whether non-initiators of aconference can add or remove participants.See Viewing or Removing Conference Participants, page 32.Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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Page 4 and 5: GPickUpiDivertJoinLinksMainMeetMemo
Page 6 and 7: Switching Between Multiple Calls 23
Page 8 and 9: Understanding Additional Configurat
Page 10 and 11: Finding Additional InformationYou c
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
Page 60 and 61: Changing Phone SettingsYou can cust
Page 62 and 63: Using Call Logs and DirectoriesThis
Page 64 and 65: Tips• (SCCP and SIP phones) Your
Page 66 and 67: If you want to...Dial from a PABent
Page 68 and 69: Accessing Voice MessagesTo access v
Page 70 and 71: Configuring Features and Services o
Page 72 and 73: If you want to...Search for a Fast
Page 74 and 75: Setting Up Phone Services on the We
Page 76 and 77: TipYour PIN and password allow you
Page 78 and 79: Setting Up Phones and Access Lists
Page 80 and 81: Using Cisco WebDialerCisco WebDiale
Page 82 and 83: Understanding Additional Configurat
Page 84 and 85: Troubleshooting Your PhoneThis sect
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