Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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GPickUpiDivertJoinLinksMainMeetMemoreNew CallOPickUpParkPickUpQRTRedialRemoveResumeRmLstCAnswer a call that is ringing inanother group or on another lineSend or redirect a call to a voicemessaging systemJoin together existing calls tocreate a conferenceView related Help topicsDisplay the Help main menuHost a Meet-Me conference callDisplay additional softkeysMake a new callAnswer a call that is ringing in anassociated groupStore a call using Call ParkAnswer a call that is ringing onanother phone in your groupSubmit call problems to thesystem administratorRedial the most recently dialednumberRemove a conference participantResume a call on holdDrop the last party added to aconference callSave Save the chosen settingsSearch Search for a directory listingSelect Select a menu item or callTransfer Transfer a callUpdate Refresh contentVidMode Choose a video display mode(SCCP only)> Move through entered charactersPhone Screen IconsCall Forwarding enabledCall on hold; remote call on holdConnected callIncoming callOff-hookOn-hookShared line in useMessage waitingAuthenticated callEncrypted callBLF-monitored line is in-useBLF-monitored line is idleBLF-monitored line is ringing (BLFPickup)Speed-dial, call log, or directorylisting (line status unknown)Line in Do Not Disturb (BLFfeature)Intercom line in idle stateIntercom line in one-way audio callIntercom line in two-way audio callHandset in useHeadset in useSpeakerphone in useButton IconsVideo enabled (SCCP only)Feature assigned to buttonMobility assigned to buttonHold assigned to buttonConference assigned to buttonTransfer assigned to buttonPhone service URL assigned tobuttonURL entry in a call log is ready toedit(SIP only)Option selectedFeature enabledMessagesServicesHelpDirectoriesSettingsVolumeSpeakerMuteHeadset
ContentsGetting Started 1Using this Guide 1Finding Additional Information 2Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2Safety and Performance Information 2Cisco Product Security Overview 3Accessibility Features 3Connecting Your Phone 4An Overview of Your Phone 7Understanding Buttons and Hardware 7Understanding Lines and Calls 10Understanding Line and Call Icons 11Understanding Phone Screen Features 12Cleaning the Phone Screen 12Understanding Feature Buttons and Menus 13Accessing the Help System on Your Phone 13Understanding Feature Availability 14Understanding SIP vs. SCCP 15Basic Call Handling 16Placing a Call—Basic Options 16Placing a Call—Additional Options 17Answering a Call 20Ending a Call 21Using Hold and Resume 22Using Mute 23Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Page 1: Cisco Unified IP Phone 7962G and794
Page 6 and 7: Switching Between Multiple Calls 23
Page 8 and 9: Understanding Additional Configurat
Page 10 and 11: Finding Additional InformationYou c
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55:
Using Cisco Extension MobilityCisco
Page 56 and 57:
- The number is not accurately matc
Page 58 and 59:
Using a Wireless HeadsetRefer to th
Page 60 and 61:
Changing Phone SettingsYou can cust
Page 62 and 63:
Using Call Logs and DirectoriesThis
Page 64 and 65:
Tips• (SCCP and SIP phones) Your
Page 66 and 67:
If you want to...Dial from a PABent
Page 68 and 69:
Accessing Voice MessagesTo access v
Page 70 and 71:
Configuring Features and Services o
Page 72 and 73:
If you want to...Search for a Fast
Page 74 and 75:
Setting Up Phone Services on the We
Page 76 and 77:
TipYour PIN and password allow you
Page 78 and 79:
Setting Up Phones and Access Lists
Page 80 and 81:
Using Cisco WebDialerCisco WebDiale
Page 82 and 83:
Understanding Additional Configurat
Page 84 and 85:
Troubleshooting Your PhoneThis sect
Page 86 and 87:
Cisco One-Year Limited Hardware War
Page 88 and 89:
multiple, switching between 23mutin
Page 90 and 91:
Ldescription of 10language (locale)
Page 92:
answering calls with 20button, iden
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