Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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Answering a CallYou can answer a call by lifting the handset, or you can use other options if they are available on yourphone.If you want to... Then... For more information, see...Answer with a wired headset Press , if unlit. Or, if is alreadylit, press Answer or (flashing).Answer with thespeakerphoneSwitch from a connected callto answer a new callNoteThe ringing line is automaticallyselected. Ask your systemadministrator about options toalways select the primary line.If you are using a wireless headset,refer to the wireless headsetdocumentation.Press , Answer, or (flashing).Note The ringing line is automaticallyselected. Ask your systemadministrator about options toalways select the primary line.Press Answer, or if the call is ringingon a different line, press (flashing).Using a Handset, Headset,and Speakerphone, page 49Using a Handset, Headset,and Speakerphone, page 49Using Hold and Resume,page 22Answer using call waiting Press Answer. Using Hold and Resume,page 22Send a call to a voice messagesystemPress iDivert.Sending a Call to a VoiceMessage System, page 26Auto-connect calls Use AutoAnswer. Using AutoAnswer with aHeadset or Speakerphone,page 51Retrieve a parked call onanother phoneUse your phone to answer acall ringing elsewhereUse Call Park or Directed Call Park.Use Call Pickup.Storing and RetrievingParked Calls, page 37Picking Up a RedirectedCall on Your Phone,page 3520 OL-19613-01
Basic Call HandlingIf you want to... Then... For more information, see...Answer a priority call (SCCPphones only)Answer a call on your mobilephone or other remotedestinationHang up the current call and pressAnswer.Set up Mobile Connect and answeryour phone.When you enable Mobile Connect:• Your desktop and remotedestinations receive callssimultaneously.• When you answer the call on yourdesktop phone, the remotedestinations stop ringing, aredisconnected, and display amissed call message.• When you answer the call on oneremote destination, the otherremote destinations stop ringing,are disconnected, and a missedcall message is shown on the otherremote destinations.Prioritizing Critical Calls,page 44Using Cisco ExtensionMobility, page 46TipIf parties on a call hear a beep tone, the call might be monitored or recorded. Ask your systemadministrator for more information.Ending a CallTo end a call, hang up. Here are some more details.If you want to...Hang up while using the handsetThen...Return the handset to its cradle. Or press EndCall.Hang up while using a wired headset Press . If you want to keep headset mode activate, pressEndCall.If you are using a wireless headset, refer to the wirelessheadset documentation.Hang up while using the speakerphone Press or EndCall.Hang up one call but preserve anothercall on the same linePress EndCall. If necessary, remove the call from hold first.Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Page 1: Cisco Unified IP Phone 7962G and794
Page 4 and 5: GPickUpiDivertJoinLinksMainMeetMemo
Page 6 and 7: Switching Between Multiple Calls 23
Page 8 and 9: Understanding Additional Configurat
Page 10 and 11: Finding Additional InformationYou c
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
Page 60 and 61: Changing Phone SettingsYou can cust
Page 62 and 63: Using Call Logs and DirectoriesThis
Page 64 and 65: Tips• (SCCP and SIP phones) Your
Page 66 and 67: If you want to...Dial from a PABent
Page 68 and 69: Accessing Voice MessagesTo access v
Page 70 and 71: Configuring Features and Services o
Page 72 and 73: If you want to...Search for a Fast
Page 74 and 75: Setting Up Phone Services on the We
Page 76 and 77: TipYour PIN and password allow you
Page 78 and 79:
Setting Up Phones and Access Lists
Page 80 and 81:
Using Cisco WebDialerCisco WebDiale
Page 82 and 83:
Understanding Additional Configurat
Page 84 and 85:
Troubleshooting Your PhoneThis sect
Page 86 and 87:
Cisco One-Year Limited Hardware War
Page 88 and 89:
multiple, switching between 23mutin
Page 90 and 91:
Ldescription of 10language (locale)
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answering calls with 20button, iden
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