Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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Using Call Logs and DirectoriesThis section describes how you can use call logs and directories. To access both features, use theDirectories button .Using Call LogsYour phone maintains call logs. Call logs contain records of your missed, placed, and received calls.Your phone administrator determines whether missed calls are logged in your missed calls directoryfor a given line appearance on your phone.If you want to...Then...View your call logs Choose > Missed Calls, Placed Calls, or Received Calls. Each storesup to 100 records.Display details for a 1. Choose > Missed Calls, Placed Calls, or Received Calls.single call record2. Highlight a call record.Erase all call records inall logsErase all call records in asingle log3. Press Details. Doing so displays information such as called number,calling number, time of day, and call duration (for placed andreceived calls only).Press , then press Clear.1. Choose > Missed Calls, Placed Calls, or Received Calls.2. Highlight a call record.3. Press Clear. (You may need to press the more softkey to displayClear.)Erase a single call record 1. Choose > Missed Calls, Placed Calls, or Received Calls.2. Highlight a call record.3. Press Delete.54 OL-19613-01
Using Call Logs and DirectoriesIf you want to...Dial from a call log(while not on anothercall)Dial from a call log(while connected toanother call)See if the line in the calllog is busy before placinga call to that linePlace a call from a URLentry in a call log (SIPphones only)Then...1. Choose > Missed Calls, Placed Calls, or Received Calls.2. Highlight a call record.NoteIf the Details softkey appears, the call is the primary entry of amultiparty call. See the Tips section below.3. If you need to edit the displayed number, press EditDial followed by>. To delete the number, press EditDial followed by Delete.(You may need to press the more softkey to display Delete.)4. Go off-hook to place the call.1. Choose > Missed Calls, Placed Calls, or Received Calls.2. Highlight a call record.NoteIf the Details softkey appears, the call is the primary entry of amultiparty call. See the Tips section below.3. If you need to edit the displayed number, press EditDial followed by>. To delete the number, press EditDial followed by Delete.(You may need to press the more softkey to display Delete.)4. Press Dial.5. Choose a menu item to handle the original call:• Hold—Puts the first call on hold and dials the second.• Transfer—Transfers the first party to the second and drops you fromthe call. (Press Transfer again after dialing to complete the action.)• Conference—Creates a conference call with all parties, includingyou. (Press Confrn or Conference again after dialing to complete theaction.)• EndCall—Disconnects the first call and dials the second.Look for Busy Lamp Field indicators. See Using BLF to Determine a LineState, page 42.1. Choose > Missed Calls, Placed Calls, or Received Calls.2. Highlight the URL entry that you want to dial.3. If you need to edit the entry, press EditDial.4. The icon appears to indicate that you can begin editingcharacters in the URL entry.5. Press Dial.Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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Cisco Unified IP Phone 7962G and794
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GPickUpiDivertJoinLinksMainMeetMemo
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Switching Between Multiple Calls 23
Page 8 and 9:
Understanding Additional Configurat
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Finding Additional InformationYou c
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 24 and 25: Basic Call HandlingYou can perform
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
Page 60 and 61: Changing Phone SettingsYou can cust
Page 64 and 65: Tips• (SCCP and SIP phones) Your
Page 66 and 67: If you want to...Dial from a PABent
Page 68 and 69: Accessing Voice MessagesTo access v
Page 70 and 71: Configuring Features and Services o
Page 72 and 73: If you want to...Search for a Fast
Page 74 and 75: Setting Up Phone Services on the We
Page 76 and 77: TipYour PIN and password allow you
Page 78 and 79: Setting Up Phones and Access Lists
Page 80 and 81: Using Cisco WebDialerCisco WebDiale
Page 82 and 83: Understanding Additional Configurat
Page 84 and 85: Troubleshooting Your PhoneThis sect
Page 86 and 87: Cisco One-Year Limited Hardware War
Page 88 and 89: multiple, switching between 23mutin
Page 90 and 91: Ldescription of 10language (locale)
Page 92: answering calls with 20button, iden
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