Cisco Unified IP Phone 7962G and 7942G Phone Guide and Quick ...

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Basic Call HandlingYou can perform basic call-handling tasks using a range of features and services. Feature availabilitycan vary; see your system administrator for more information.Placing a Call—Basic OptionsHere are some easy ways to place a call on your Cisco Unified IP Phone.If you want to... Then... For more information, see...Place a call using the handset Pick up the handset and enter a number. An Overview of YourPhone, page 7Place a call using thespeakerphonePress and enter a number. Using a Handset, Headset,and Speakerphone,page 49Place a call using a headset Press and enter a number. Or ifis lit, press New Call and enter anumber.Redial a numberPress Redial to dial the last number, orpress the Navigation button (with thephone idle) to see your Placed Calls.Place a call when another call 1. Press Hold.is active (using the same line)2. Press New Call.3. Enter a number.Dial from a call log 1. Choose > Missed Calls,Received Calls, or Placed Calls.2. Select the listing or scroll to it andgo off-hook.Using a Handset, Headset,and Speakerphone,page 49Using Call Logs, page 54Using Hold and Resume,page 22Using Call Logs, page 54Tips• You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then gooff-hook by lifting the handset or pressing Dial, , or .• When you pre-dial, your phone tries to anticipate the number you are dialing by displayingmatching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call anumber displayed with Auto Dial, press the number, or scroll to it and go off-hook.• If you make a mistake while dialing, press
Basic Call Handling• If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your systemadministrator for more information.• Your phone might be set up for international call logging, which is indicated by a “+” symbol onthe call logs, redial, or call directory entries. See your system administrator for more information.Placing a Call—Additional OptionsYou can place calls using special features and services that might be available on your phone. See yoursystem administrator for more information about these additional options.If you want to...Place a call while another callis active (using a differentline)Speed dial a numberDial from a corporatedirectory on the phoneDial from a corporatedirectory on your personalcomputer usingCisco WebDialerUse CallBack to receivenotification when a busy orringing extension is availableSee if a line associated with aspeed-dial, call record, ordirectory listing is busy beforeplacing a call to that lineThen...1. Press for the new line. The firstcall is automatically placed on hold.2. Enter a number.Do one of the following:• Press (a speed-dial button).• Use the Abbreviated Dial feature.• Use the Fast Dial feature.1. Choose > CorporateDirectory (exact name can vary).2. Enter a name and press Search.3. Highlight a listing and go off-hook.1. Open a web browser and go to aWebDialer-enabled corporatedirectory.2. Click the number that you want todial.1. Press CallBack while listening to thebusy tone or ring sound.2. Hang up. Your phone alerts youwhen the line is free.3. Place the call again.Look for Busy Lamp Field indicators.For more information,see...Using Hold and Resume,page 22Speed Dialing, page 34Using Call Logs, page 54Using Cisco WebDialer,page 72Your systemadministratorUsing BLF to Determine aLine State, page 42Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
Page 1: Cisco Unified IP Phone 7962G and794
Page 4 and 5: GPickUpiDivertJoinLinksMainMeetMemo
Page 6 and 7: Switching Between Multiple Calls 23
Page 8 and 9: Understanding Additional Configurat
Page 10 and 11: Finding Additional InformationYou c
Page 12 and 13: +Connecting Your PhoneYour system a
Page 14 and 15: Cisco recommends the use of good qu
Page 16 and 17: Cisco Unified IP Phone 7942G1621 34
Page 18 and 19: Item Description For more informati
Page 20 and 21: Understanding Phone Screen Features
Page 22 and 23: Understanding Feature AvailabilityD
Page 26 and 27: If you want to...Make a priority (p
Page 28 and 29: Answering a CallYou can answer a ca
Page 30 and 31: Using Hold and ResumeYou can hold a
Page 32 and 33: Switching an In-Progress Call to An
Page 34 and 35: Sending a Call to a Voice Message S
Page 36 and 37: When DND and Call Forward All are b
Page 38 and 39: Using JoinJoin allows you to combin
Page 40 and 41: Viewing or Removing Conference Part
Page 42 and 43: Advanced Call HandlingAdvanced call
Page 44 and 45: If you want to...Answer a call that
Page 46 and 47: • Your system administrator can a
Page 48 and 49: Using Barge FeaturesThe table below
Page 50 and 51: Using BLF to Determine a Line State
Page 52 and 53: NoteThere are interactions, restric
Page 54 and 55: Using Cisco Extension MobilityCisco
Page 56 and 57: - The number is not accurately matc
Page 58 and 59: Using a Wireless HeadsetRefer to th
Page 60 and 61: Changing Phone SettingsYou can cust
Page 62 and 63: Using Call Logs and DirectoriesThis
Page 64 and 65: Tips• (SCCP and SIP phones) Your
Page 66 and 67: If you want to...Dial from a PABent
Page 68 and 69: Accessing Voice MessagesTo access v
Page 70 and 71: Configuring Features and Services o
Page 72 and 73: If you want to...Search for a Fast
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Setting Up Phone Services on the We
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TipYour PIN and password allow you
Page 78 and 79:
Setting Up Phones and Access Lists
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Using Cisco WebDialerCisco WebDiale
Page 82 and 83:
Understanding Additional Configurat
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Troubleshooting Your PhoneThis sect
Page 86 and 87:
Cisco One-Year Limited Hardware War
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multiple, switching between 23mutin
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Ldescription of 10language (locale)
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answering calls with 20button, iden
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