"Perspectives 2011" - Sustainability and Annual Report (pdf)

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$Luftfracht (pdf) - Flughafen MÃ¼nchen$

Introduction Company profile and strategyService portfolio Communication and social responsibilitySustainability programOur strategic sustainability program at FlughafenMünchen GmbH spotlights future opportunities andrisks we face and provides us with a roadmap for ouronward development and our mission through to 2015.Our 2011 sustainability program builds on our prioryearprogram and comprises four focus areas withspecific sustainability targets.The program defines an overall target as well as near,intermediate and longer-term initiatives for each focusarea. It also sets deadlines by which these initiativesare to be completed and tracks how far each has pro -gressed. In our environmental and climate protectionfocus area, we also operate a comprehensiveenvironmental program based on our EMAS and DINEN ISO 14001-certified environmental managementsystem; this program is covered in detail in our annualenvironmental statements.Field Initiative Activities in 2011 Status in2011Target dateCompany and governanceTarget: Sustain value creation through a yield-driven business model and continued investment in our locationReturn on capital employedGenerate an ROCE higher thanthe general market weightedaverage cost of capital (WACC)ROCE of 9.3% achieved; samelevel to be maintained goingforwardOngoing OngoingHigher earningsJUMP, a group-wide program ofmeasures to improve earningsImplementation of JUMPprogram initiatives100% 2011Growth and expansion of theairport’s infrastructure as per ourmaster planProcessing to deadline of objectionsraised regarding our thirdrunway; completion of planningfor satellite as per general developmentplanOngoing OngoingExpansion of the airportIncorporation of sustainabilitycriteria into plans for expansionand reconstruction under considerationof carbon targetsMeasurement and differentialassessment of carbon figuresfor other buildings; planningof technical manual on energydesign and sustainable buildingon campusIncorporation of binding carbontargets into planning process100% 2011Ongoing OngoingCertification of selectedbuildings to German SustainableBuilding Council (DNGB)standardsDevelopment of certification systemfor terminals in associationwith DGNB50% 2015Target: Greater customer focus and a more attractive product and service portfolioDemand-driven product andservice portfolioImprovement in the airport’squality of serviceMonitoring by means of directcustomer feedback and surveys:ACI benchmark program, AirportService Quality (ASQ), Skytraxrating, complaints managementOngoingOngoing150
Workforce and work environmentEnvironmental and climate protectionFinancial reviewSustainable developmentq Sustainability programp Sustainability indicatorsp Report profilep GRI indexField Initiative Activities in 2011 Status in2011Demand-driven product andservice portfolioContinuation of strategic innovationmanagementContinued merging of idea pool(in-house suggestion scheme)with innovation managementsystemTighter linkage between strategydevelopment/implementationand innovation management50% 2012Planned 2012Target dateTarget: Establish management structures to foster responsible corporate leadershipAdvancement and expansion ofour strategic sustainability programand management systemContinuation of sustainabilityprojects and initiatives, incorporationof these into multi-projectmanagement systemLinkage of strategic sustainabilitymanagement with organizational,process, quality and innovationmanagementOngoing OngoingPlanned 2012Collaboration with GRI ondevelopment of updated GRIguidelines (G4)Organizational stakeholder meetingin MunichCollaboration on development ofGRI guidelines (G4)100% 201110% 2014Strategic sustainabilitymanagementIntegration of sustainability andannual reportsPreparation of a concept for integrated,cross-media reportingParticipation in International IntegratedReporting Council (IIRC)pilot program100% 201130% 2013Continued interlocking of reportingprocess10% 2012Refinement and revision offuture strategy workOptimization of internal planningand control processes10% 2013Promotion of sustainabilityawarenessPlanning and organization of informationevents on sustainabilitywith new thematic focuses10% 2013Incorporation of sustainabilitycriteria into supplier managementsystemAddition of sustainability aspectsto strategic procurement strategy45% 2013Formation of an independentcompliance unit in the companyDevelopment and implementationof a compliance strategyfor the Group and creation ofan organizational and processframework100% 2011Compliance andanticorruptionCompliance training programsCompany-wide delivery of trainingcoursesPlanned 2013Creation of a compliance managementsystem, incl. whistleblowersystemRollout of electronic whistleblowersystemPlanning and certification of compliancemanagement system100% 201180% 2012151
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EconomyCargo volumeup 5.9%to more t
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Environment60%65%of aircraft deicer
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