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"Perspectives 2011" - Sustainability and Annual Report (pdf)

"Perspectives 2011" - Sustainability and Annual Report (pdf)

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Workforce <strong>and</strong> work environmentEnvironmental <strong>and</strong> climate protectionFinancial reviewSustainable developmentguidelines detail areas of responsibility <strong>and</strong> containfundamental rules designed to protect information.The FMG Group has a chief information security officerwhose role is to manage information security acrossthe whole of the organization. He reports directly toFMG’s executive management <strong>and</strong> is supported byother information security officers in the parent companyitself <strong>and</strong> in its various subsidiaries.Key information security tasks include technical, organizational<strong>and</strong> employee-related audits, the creationof guidelines (on using IT systems <strong>and</strong> on contractingexternal service businesses, for example), risk management,technical measures to harden computer security,<strong>and</strong> initiatives to raise employees’ awarenessof the importance of IT security.New FMG systems are produced in accordance withMAP, an in-house project management methodology,<strong>and</strong> MAPIT, a supplement that applies specifically toIT systems. This unified approach to project managementmeans that steps are taken during the developmentphase <strong>and</strong> thereafter to ensure that systemssatisfy FMG quality, security <strong>and</strong> reliability requirements.The safe h<strong>and</strong>ling of information stored on IT systems(in particular, customer data) is covered by in-houseinformation classification <strong>and</strong> h<strong>and</strong>ling guidelines.These detail specific requirements on storing informationon mobile devices, sending information by e-mail<strong>and</strong> deleting data securely.Our main information security management focuses in2011 were on conducting a comprehensive emergencyexercise, auditing technical solutions (a PA system,for instance) <strong>and</strong> HR processes. We also held trainingprograms for project supervisors on the informationsecurity aspects of projects, we stepped up trainingfor new employees, <strong>and</strong> we rolled out various technicalIT security safeguards, including an updated firewallinfrastructure.) www.munich-airport.com/consulting61

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